Randstad Reviews 

772
•
TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

If you're a contractor and offered work via Randstad, do so at your own risk. They will offer you a poor rate (way below what the customers are actually paying for the position) and they do nothing... See more

Company replied

Rated 1 out of 5 stars

Was phoned by two separate agents and told I was on a project - I uploaded my certificates and provided referees. References were collected (and I know there was nothing negative on them). At this... See more

Company replied

Rated 5 out of 5 stars

I'm at a loss for words to express the incredible work Randstad did during this period of my life. You stepped in when I needed a job the most. Several people have given you their testimonials... See more

Company replied

Rated 1 out of 5 stars

I understood why there are so many negative reviews. I applied for many kind of jobs on Randstad that are closed to my region, only for later the chatbot on WhatsApp said that I wasn’t qualified for a... See more

Company replied

Company details

  1. Employment Agency
  2. also in
  3. Applicant Tracking System
  4. Employment Search Service
  5. Human Resource Consulting
  6. Recruiter
  7. Recruitment Service

Written by the company

Op een gemakkelijke, overzichtelijke manier de banenmarkt afspeuren voor die ideale baan of de leukste vacatures? Kijk dan op Randstad.nl.


Contact info

2.2

Poor

TrustScore 2 out of 5

772 reviews

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1-star

No recent history of asking for reviews

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Replied to 97% of negative reviews

Typically replies within 1 month

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2.2

All reviews

(772)

70 reviews in the last 12 months

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Rated 1 out of 5 stars

Terrible

They give you an interview and make you think that they can give you a job, but instead they completely ghost you and do not follow up with anything.

September 12, 2025
Unprompted review
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Reply from Randstad

Bedankt dat je jouw ervaring met ons deelt. We vinden het erg vervelend om te lezen dat je dit zo hebt ervaren. We willen dit daarom graag beter begrijpen en samen met jou bespreken. Zou je ons een DM kunnen sturen, zodat we dit verder kunnen uitzoeken? Groet, Team Randstad

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Rated 1 out of 5 stars

Misleading information about the job…

Misleading information about the job online, When you arrive for the interview , it is not the same information given.
After the group interview , they said they will call the day after, but nothing. After getting all my personal information, gave me hope for nothing. No emails, no calls.
I find it so unprofessional.
I would never recommend them to anyone.

November 20, 2025
Unprompted review
Randstad logo

Reply from Randstad

Bedankt dat je jouw ervaring met ons deelt. We vinden het erg vervelend om te lezen dat je dit zo hebt ervaren. We willen dit daarom graag beter begrijpen en samen met jou bespreken. Zou je ons een DM kunnen sturen, zodat we dit verder kunnen uitzoeken? Groet, Team Randstad

Rated 5 out of 5 stars

Great Agency

Randstad — Gayathri, Teja Talla & Vickesh

Great Agency with very kindly and efficient staff who helped me many times making my life easier and taking a burden away from their client (often) to the extent that I now have a contract direct with their client (my new employer). Whilst I have left Randstad they have still helped me with follow up matters.
Thank you Gayathri, Teja Talla & Vikesh

September 29, 2025
Unprompted review
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Reply from Randstad

Wat een prachtige review – dank je wel voor je mooie woorden! Fijn om te horen dat onze collega’s je zo goed hebben kunnen ondersteunen en het verschil hebben gemaakt. We wensen je veel succes én werkplezier in deze nieuwe stap! Groet, Team Randstad

Rated 1 out of 5 stars

Ranstad recruited for fraudulent job

Ranstad recruited by tesxt for a scam/fraudulent company

please advise where to dm to to provide further information

October 27, 2025
Unprompted review
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Reply from Randstad

Bedankt dat je jouw ervaring met ons deelt. We vinden het erg vervelend om te lezen dat je dit zo hebt ervaren. We willen dit daarom graag beter begrijpen en samen met jou bespreken. Zou je ons een DM kunnen sturen met je gegevens, zodat we dit verder kunnen uitzoeken?

Rated 1 out of 5 stars

Warehouse Operator

We lost over a month with a recruitment process in which the location of the job, the accommodation, the type of work and the income/bonuses have constantly been altered. Me and my partner have refused different offers while considering that the one proposed by Randstad might be stable, a big mistake on our side. We've been ignored by recruiters after being lied to, and when we reached higher management, they blamed us for having too many expectations, while we were just trying to confirm an offer and only asked two mere questions before proceeding. The team is acting so sassy and they have no respects towards possible candidates, they don't see them as humans but as resources. Rarely had a worse experience with any other company..

September 20, 2025
Unprompted review
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Reply from Randstad

Bedankt dat je jouw ervaring met ons deelt. We vinden het erg vervelend om te lezen dat je dit zo hebt ervaren. We willen dit daarom graag beter begrijpen en samen met jou bespreken. Zou je ons een DM kunnen sturen met je gegevens, zodat we dit verder kunnen uitzoeken?

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Rated 1 out of 5 stars

Lack of professionalism is evident

Lack of professionalism is evident, as contract employees are compelled to perform tasks they are not comfortable with. This practice resembles modern slavery, as staff are forced to accept assignments in any department without the option to request a change if they are dissatisfied. Randstard, an agency in the UK, appears to operate under these questionable practices.Very very slow in reply and process of work.

May 26, 2025
Unprompted review
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Reply from Randstad

Bedankt dat je jouw ervaring met ons deelt. We vinden het erg vervelend om te lezen dat je dit zo hebt ervaren. We willen dit daarom graag beter begrijpen en samen met jou bespreken. Zou je ons een DM kunnen sturen met je gegevens, zodat we dit verder kunnen uitzoeken?

Rated 1 out of 5 stars

Unbelievably incompetent

Unbelievably incompetent. HR company that can't handle simple documentation, direction, working rights. They are slow to reply, their emails are hypocritical. There's clearly poor structure and failed upper-management. If you have the time to be messed around these people are fantastic. I would seriously consider applying through someone else. They have NO TIME for low wage employees.

July 10, 2025
Unprompted review
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Reply from Randstad

Bedankt voor je feedback. Wat jammer om te horen dat je ervaring met ons zo negatief is geweest. We vinden het belangrijk om iedereen – ongeacht functie of loon – zorgvuldig en met respect te behandelen. Jouw opmerkingen over communicatie, structuur en opvolging nemen we dan ook serieus.

Als je je ervaring verder met ons wilt delen, zodat we kunnen kijken wat er is misgegaan en hiervan kunnen leren, staan we daar zeker voor open. Je kunt hiervoor contact opnemen via de DM van onze social media kanalen.

Groet, Team Randstad

Rated 1 out of 5 stars

Can’t communicate

Can’t communicate, you ask something they need 2 weeks to answer back.
Cant have shifts because they over gathered people…

June 2, 2025
Unprompted review
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Reply from Randstad

Thank you for your feedback. We’re sorry to hear that you’ve experienced delays in communication and difficulty getting shifts. This is certainly not the experience we aim to provide. We understand how frustrating it must be, especially when you’re eager and ready to work.

We’d like to look into this further and see if we can support you better. Please feel free to send us a direct message via one of our social media channels with your details.
Kind regards, Randstad

Rated 1 out of 5 stars

Unqualified recuiters!

I’ve applied for some jobs and I couldn’t answer the call by one of the recruiting team, when I call later other women answer but the funny part now begins , she told me I’m not qualified for the job yet the mail told something else , this woman keep her point and same I did and to make it shorter I had to end the conversation since it was a waste of time and I definitely don’t want to work with them since my first job was with Randstad and it was horrible - I wanted to work in logistics and ended up working in production line . In the end I want to thanks for the false hope !

June 2, 2025
Unprompted review
Randstad logo

Reply from Randstad

Thank you for taking the time to share your experience. We’re sorry to hear that you felt misled and disappointed, especially when expectations didn’t match the role you were offered. Clear and respectful communication is something we take seriously, and it’s clear that in your case, we didn’t meet that standard.

We understand how frustrating it can be to feel unheard, especially when you’re actively seeking work. If you’re open to it, we’d like to better understand what went wrong and see if there’s anything we can do to make it right. You’re welcome to send us a direct message via one of our social media channels.
Kind regards, Randstad

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Rated 1 out of 5 stars

Reading office - avoid

Reading office. Poor treatment of employees. Plenty of other recruiters in the area - would advise against this one

March 19, 2025
Unprompted review
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Reply from Randstad

We’re sorry to hear that you had a negative experience with our Reading office. Everyone deserves to be treated with respect and fairness, and it’s disappointing to know that this wasn’t your experience. Your feedback is important to us, and we’d like to understand more about what happened so we can address it appropriately.

If you’re open to it, please send us a direct message via one of our social media channels with more information.
Kind regards, Randstad

Rated 1 out of 5 stars

Unqualified employees

Unqualified employees, very often your questions can't be answered. Missleading interviews, stating things that are blatantly untrue , and you can only find out once you start working and wasted your time waiting for the job. Very long times , over a month to start working from the initial interview.

May 29, 2025
Unprompted review
Randstad logo

Reply from Randstad

Thank you for taking the time to share your experience. We’re sorry to hear that you felt misled and unsupported during the process. Clear communication and accurate information are essential, especially when it comes to job opportunities, and it’s disappointing to hear we fell short in your case.

We’d appreciate the chance to look into what went wrong and see if we can improve based on your feedback. Please feel free to send us a direct message via one of our social media channels if you’re open to sharing more details.
Kind regards, Randstad

Rated 1 out of 5 stars

AVOID

Today we discuss how Randstad is actually illegal with their employees. They do not follow AWR which gives workers more rights and pay after 12 weeks. They are dishonest and the worst agency around. Try teaching personnel, they’re much more up front and honest. This place will take your money and refuse to talk to you. They damage the reputation of the schools they work at by making up lies to tell their agency staff stating the school has said this which the schools never do. Once the school finds out, by people like me who dislike bullies like Randstad, they distance themselves very quickly. Do yourself a favour, if they say “the school said” speak to the school directly and ask them as you are allowed to. You will be amazed how many times they will back you up against your agency like this one.

Avoid at all costs and if you do work for them, and been in the same role for more than 12 weeks, you are entitled to be paid the same as someone who is permanent. They won’t tell you this though so remember ACAS is your friend and they are a free advice place to help against bullies and thieves like Randstad. Mark Heselwood, Joseph Ledbury, Bethany Wingfield, are all dishonest. Do not trust this company. They underpay people for fun and after 3 months minus a day, they legally get to keep your money. Be advised and be warned. Approach at your own peril.

March 28, 2025
Unprompted review
Randstad logo

Reply from Randstad

Dank voor je review. Jammer om te zien dat je geen positieve ervaring met ons hebt gehad. Graag leren we daarvan en horen dan ook graag wat wij beter kunnen doen. Voel je vrij om ons te berichten via een van onze social media kanalen. Groet! Team Randstad Nederland

Rated 1 out of 5 stars

Randstad will steal the money you work hard for!

If you're a contractor and offered work via Randstad, do so at your own risk. They will offer you a poor rate (way below what the customers are actually paying for the position) and they do nothing for their 'cut' of YOUR hard work.
They care nothing for you except for how much money you can make for them.
Emails go unanswered for weeks and you'll be locked into extortionate non-compete clauses.
Nothing but a money making scheme! Avoid!

February 12, 2025
Unprompted review
Randstad logo

Reply from Randstad

Thank you for sharing your experience. We’re sorry to hear that you feel this way. This is not how we want anyone to experience working with Randstad. We understand your concerns and would like to better understand what went wrong in your situation. If you’re open to it, please send us a direct message via one of our social media channels so we can look into this further and try to make things right.
Groet, Randstad

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Rated 2 out of 5 stars

Very disappointing experience

Very disappointing experience, no response to emails, not sure how the recruiting process works. Had an initial good virtual meeting where the agent asked many questions which was encouraging, but after that no follow ups or response to emails. It seems these recruiting companies are just good if the resume is a 100% match, but there is no attention given to transferable skills or a careers change option. I had better response from companies whom i applied directly.

October 29, 2024
Unprompted review
Randstad logo

Reply from Randstad

Thank you for sharing your experience. We’re sorry to hear our communication did not meet your expectations. At Randstad, we aim to provide clear follow-ups and consider transferable skills wherever possible. We value your feedback and will use it to improve. If you’d like to discuss this further or file an official complaint, please visit https://www.randstad.nl/over-randstad/contact/complaints or reach out to us at info@nl.randstad.com.

Rated 1 out of 5 stars

Randstad.nl uitzendbureau

Subject: Complaint Regarding the Services of Your Recruitment Agency

I am writing to express my dissatisfaction with the way your agency handled the selection process for the position I applied for.

I found the process to be highly unprofessional and the communication on your part inadequate. Specifically:

You failed to provide clear and timely updates about the status of the selection process.

Your recruiters do not sign their emails, making it impossible to know who I am communicating with, which gives the impression of avoiding accountability.

During my interactions with your team in the Zuidwest region, I experienced instances where different individuals responded to the same communication without identifying themselves. Based on available information, one of the recruiters allegedly goes by the name "Mark."

Additionally, I mistakenly submitted my personal data and CV, and I kindly request that these be permanently deleted from your system.

I understand that misunderstandings can happen, but my experience with your agency falls far below the professional standards I would expect from a reputable organization like yours.

Discrimination against candidates during the recruitment process is unacceptable and severely undermines the professionalism of Randstad.nl.
Based on my personal experience, I believe this agency fails to uphold the fundamental principles of fair treatment for all candidates.

For this reason, I strongly do not recommend this recruitment agency.
Could you please inform me of the steps you plan to take to improve your services?

Zrinka

January 6, 2025
Unprompted review
Randstad logo

Reply from Randstad

Thank you for sharing your experience. We’re sorry our recruitment process did not meet your expectations. We value open communication, fairness, and accountability, and your feedback helps us improve. If you wish to file an official complaint, please visit: https://www.randstad.nl/over-randstad/contact/complaints or contact us at info@nl.randstad.com.

Rated 1 out of 5 stars

Xenophobia - Randstad Austria

I received a rather rude response (in English) from one of Randstad's recruiters telling me that I don't 'speak, write or read' German and recommended that I apply for two other employers. I make it clear that I speak German on my CV and have several lines on the CV decidicated to this fact to try to highlight it. The job required C1 German so I applied for it as I thought that it might be suited to a foreign worker like me - alas it seems that I am the wrong kind of foreigner.

Edit: The same kind of thing has now happened to me a couple of days later with Randstad Germany. Absolutely shocking.

December 2, 2024
Unprompted review
Randstad logo

Reply from Randstad

Thank you for taking the time to share your feedback. We are truly sorry to hear about the challenges you experienced with Randstad Austria and Germany. As Randstad Netherlands, we operate independently from other Randstad branches. To address your concerns directly, we encourage you to contact Randstad Austria and Germany through their respective customer service channels. They will be in the best position to investigate your experience and provide clarity.

Rated 5 out of 5 stars

I applied for a sales advisor role…

I applied for a sales advisor role which a former coworker referred me to. An hour later, a Randstad employee named Erin contacted me, we did a virtual interview the next Monday and by Thursday I had an interview with the actual company I was applying with; the next morning Erin called me to let me know that I had an offer from that company which I proudly accepted and will begin working for Monday next week. Kudos to you Erin for helping make this happen, I really appreciate it!

November 16, 2024
Unprompted review
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Reply from Randstad

Thank you for the positive review. Congratulations on your new position, and we wish you all the best in your new role!

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Rated 1 out of 5 stars

I worked in FedEx

I worked in FedEx. I did my job very well, sometimes I did extra like cleaning after the job (work in logistics), and had no problem to stay longer when needed. Yet, I got discriminated and heard many times racist words from the kids working there. I neglected them usually and continue my work, but it gets worse and worse. I made a complaint by the supervisor multiple times, but they never took any action to stop this racism and discrimination from these Dutch kids. finally I told Randstad, they did nothing. Of course, because I am a foreigner and these kids are Dutch. They will never talk to them or fire them. When I saw this injustice, unfair treatment, I quit. I am now in the procedure, put a lawyer and will sue them, for this pain I had while working there. People, please don't get involved with these Nazi agency. Many people before and after me who worked there, the same happened to them too. They left because of this corruption.

August 1, 2024
Unprompted review
Randstad logo

Reply from Randstad

Thank you for sharing your experience. We’re deeply sorry to hear about this and want to stress that Randstad has zero tolerance for discrimination. This behavior is unacceptable, and your concerns should have been taken seriously.

Please contact us at info@nl.randstad.com so we can investigate further.

Rated 1 out of 5 stars

Beware !! They want irs information!!! I am in the application process and it…

I am in the application process and it took me me over 3 hrs to do the have a friend verify . pain in the ass and then i go back to app and its not even documented! So retrying and then this verify proof to work in the usa , holy crumb! Im 54 never had to go thru this ... Social security # should be enough plus they want all my w4 information,? Why im not filing my taxes with them this is my personal information. , this is why im here writing this review first w4 is showing all my past jobs income, this is clearly a red flag they do not need that information! I really think this company is trying to get identities from people! Beware im going to put a freeze on my social security number now bcz i do not trust this company at all and by the poor reviews shows that probably the good reviews are fake and from this company itself. Im also contacting the bbb on this company for wanting my tax information which is clearly illegal to do! Beware people!!

October 7, 2024
Unprompted review
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Reply from Randstad

Thank you for bringing this to our attention. We take these concerns very seriously. Please know that we follow strict privacy guidelines and only request information necessary for employment eligibility verification. We understand your frustration and would like to clarify this process.

Feel free to contact us directly at info@nl.randstad.com so we can address your concerns further and ensure your information is secure.

Rated 1 out of 5 stars

This company is why I don't trust…

This company is why I don't trust account managers

June 25, 2024
Unprompted review
Randstad logo

Reply from Randstad

We’re sorry to hear that your experience has led to such a loss of trust in account managers. This is certainly not the standard we aim for.

We’d like to understand more about what went wrong and how we can address your concerns. Please reach out to us at info@nl.randstad.com so we can discuss this further and work towards a resolution.

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