Rankins Jewellers Reviews 

242
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff and the truly stunning quality of the custom jewelry pieces. Consumers note that the dedicated team provides exceptional support throughout the entire process and always ensures fast delivery. Some reviewers were not happy with product durability and unresponsive communication channels after completing their online purchase. A few customers faced difficulties when trying to resolve issues regarding damaged items and unacknowledged messages sent to support. Even with these specific complaints, people consistently appreciate the beautiful craftsmanship and overall welcoming atmosphere provided by the business.

What people talk about most

Product

Customers had positive experiences with product, expressing overwhelming satisfaction with the stunning... See more

Service

Users describe positive interactions with service, highlighting friendly, helpful, and professional support... See more

Customer service

Consumers find customer service to be positive, frequently praising attentive staff who take the time to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Incredible experience shopping with Rankins Jewellers. My Dad remembered the store from many years ago and suggested getting my 40th birthday gift from them. We booked an appointment which was su... See more

Rated 5 out of 5 stars

I ordered a beautiful white gold diamond “A” initial pendant (always wanted one) and lucky for me at the time it was on sale. When it arrived it exceeded my expectations, it was absolutely stunning, b... See more

Rated 5 out of 5 stars

I recently had a custom ring made here, and I couldn’t be happier with the experience from start to finish. The team was incredibly friendly, patient, and genuinely helpful throughout the entire pro... See more

Rated 5 out of 5 stars

Couldn’t recommend Rankins jewellers enough i had the most perfect bangle made for my baby girl, the staff was super amazing and friendly I’m very happy with my purchase and will definitely come back... See more


Company details

  1. Jewelry Store
  2. also in
  3. Jeweler
  4. Jewellery Manufacturer
  5. Jewelry Designer

Written by the company

Rankins Jewellers is a London-based, family-run jewellers with over 60 years of expertise. We pride ourselves on offering personal service, carefully sourced diamonds and beautifully made fine jewellery for engagements, gifting and everyday wear.


Contact info

4.8

Excellent

TrustScore 5 out of 5

242 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(242)

89 reviews in the last 12 months

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Rated 5 out of 5 stars

Best jewellers

Myself and family have shopped at rankins for year nothing is to much trouble whether it's a something expensive or on a budget they are alway so helpful and friendly and alway reply to any messages promptly there jewellery is beautiful and fantastic quality always. Highly recommend

March 28, 2024
Unprompted review
Rated 5 out of 5 stars

Great business

Amazing jewellers with beautiful pieces and wonderful staff, Emma and lola were so helpful and nice and kept me updated and informed. Would definitely recommend.

March 12, 2024
Unprompted review
Rated 5 out of 5 stars

Really good communication via…

Really good communication via Instagram, great attention to detail and very secure delivery. Workers very friendly and couldn’t be anymore helpful. Thank you!

March 9, 2024
Unprompted review
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Rated 5 out of 5 stars

Best jewellers

Myself and my family have been shopping with Rankins for as long as I can remember! All my jewellery was from here when I was a child now all my kids have theirs from here. Best place for service, prices and information on what you want to buy. Wouldn’t buy from anywhere else 🙂

March 6, 2024
Unprompted review
Rated 5 out of 5 stars

So happy with my necklace

So happy with my necklace they have made for me. I told them what I wanted and the have gone above and beyond and made it better than I could have even imagined. I’m over the moon with it. Friendly and helpful staff can not fault them. 10/10 every time with Rankins.

March 6, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant, brilliant , brilliant . This family run jewellers is absolutely brilliant . They are very helpful . I ordered my daughters birthday present , it arrived the next day beautifully wrapped , you can tell that they care about the best service for these customers , I can highly recommend ranking for brilliant service and class. Thank-you so much

March 5, 2024
Unprompted review
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Rated 5 out of 5 stars

Gold, diamond and sapphire evil eye😍

I am in my 40's and have been going to Rankins from when the family had the shop in Bethnal Green. When I heard they were moving to an office in Liverpool St I was abit dubious.
However, I have been pleasantly surprised and have received nothing but a fantastic service. They are super quick responding to queries on insta and even quicker sending out orders.

February 8, 2024
Unprompted review
Rated 5 out of 5 stars

Quality workmanship

The staff at rankins are really helpful my beautiful ring arrived well packed and it’s more stunning in person that it is in the pictures. I’m so happy with my purchase and would highly recommend them … Thankyou so very much

February 10, 2024
Unprompted review
Rated 5 out of 5 stars

Rankins you are amazing

Rankins you are amazing, the pendant was absolutely fabulous. Customer experience is fantastic. Thank you for going above and beyond in making it to my budget, will highly recommend you 💙🥰💙 xx

January 17, 2024
Unprompted review
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Rated 5 out of 5 stars

Thank you very much for my beautiful…

Thank you very much for my beautiful wedding ring I’m so in love with it it’s my 4th time shopping with you and you never let me down thank you very much ❤️❤️😍😍😍 from Elizabeth p of Instagram merry Christmas 🤶🏻

December 7, 2023
Unprompted review
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