Rapid Finance Reviews 2,220

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, attentiveness, and supportive approach, often highlighting their ability to provide clear guidance and personalized attention. The service is frequently described as fast, efficient, and smooth, with many appreciating the quick funding process and streamlined user experience. People also commend the excellent customer service, noting the team's responsiveness and willingness to offer various options. However, some customers expressed dissatisfaction with the payment terms, finding the automatic daily or weekly repayments unmanageable and the interest rates high. A few other people also felt that communication regarding account status or payoff amounts was lacking, leading to frustration regarding the clarity of their financial agreements.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their efficiency, professionalism, and... See more

Service

Customers had positive experiences with service. Many reviewers highly recommend the company, praising its... See more

User experience

Customers consistently note positive experiences with the user experience. Reviewers frequently highlight the... See more

Customer service

Users describe positive interactions with customer service. Many customers highlight the excellent attention,... See more

Payment

Consumers find payment to be ambiguous. Many reviewers praise the easy, smooth, and rapid funding process,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was an absolute pleasure working with Rapid Finance. I've worked with several different loan companies over the years, and they truly live up to their name. I was approved and finance was provided... See more

Company replied

Rated 5 out of 5 stars

We recently secured $150K in funding from Rapid, and the experience was outstanding. Their team was responsive, easy to work with, and genuinely supportive of our business goals. The process was c... See more

Company replied

Rated 5 out of 5 stars

This is probably the third time I have worked with Calvin Reyes and his team, it has consistently be fast, easy and painless. Honestly if the service wasn't so good I definitely would have used a dif... See more

Company replied

Rated 5 out of 5 stars

I recently secured funding through Rapid Finance and had the pleasure of working with Antón. From the start, he was professional, knowledgeable, and incredibly responsive. He guided me through the ent... See more

Company replied


Company details

  1. #144 of 252 best companies in Non-Bank Financial Service
  2. #117 of 193 best companies in Financial Consultant

Written by the company

We recognize the passion and hard work you pour into your small business and, since 2005, we've stood alongside U.S.-based small businesses like yours to provide the vital working capital necessary to thrive. We specialize in fast and trusted business financing, with quick lending decisions and funding in as soon as hours of approval. Our tailored financing options – from the flexibility of Business Lines of Credit to the structured stability of Term Loans, the versatility of Small Business Loans, and the revenue-linked Merchant Cash Advances – are designed with your business’ unique circumstances and long-term aspirations in mind. We take the time to understand your business, offering solutions that align with your specific goals. Our dedication to your business’ success is reflected in the enduring relationships we build. Over 85% of our clients choose to continue their financing journey with us, a testament to our unwavering commitment, transparent communication and genuine partnership we build. We believe in fostering growth and providing the financial foundation to enable your business to flourish. Consider us a trusted ally, invested in your vision and ready to support you every step of the way.

Why Choose Rapid Finance?

Written by the company


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 5 out of 5 stars

Very straight forward process

Very straight forward process. The team from Rapid Finance is very efficient - start to finish.

March 15, 2025
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Reply from Rapid Finance

We're thrilled you had a great experience with our team!

Rated 5 out of 5 stars

Very fast professional service

Very fast professional service
Calvin Reyes was easy to communicate with . Good people highly recommend

February 18, 2025
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Reply from Rapid Finance

We appreciate your review and are glad you had a great experience!

Rated 5 out of 5 stars

Reliable and was fund at the end of the day

I told them what I need it, and they found what I need it. Once I gave them all the information, they want it from me they move fast, and I got funded at the end of the day.
I feel that I can continue working with them in the future

February 28, 2025
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Reply from Rapid Finance

Our goal is fast financing and we're glad we were able to provide excellent customer service!

Rated 5 out of 5 stars

Very fast turn around after submitting…

Very fast turn around after submitting the proper paperwork. Our rep. Calvin, was up to date on our circumstances and wasted no time in any of his responses and communications and follow up. He totally worked on our behalf.

February 23, 2025
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Reply from Rapid Finance

Thanks for your kind review and we're glad to have your business!

Rated 1 out of 5 stars

Difficult to get support.

Nobody answers the 1-866 number is not working and gives a busy signal and no assistance on the portal access.

November 1, 2024
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Reply from Rapid Finance

We are sorry to hear you have been unable to get in touch with a Rapid Finance team member. To help resolve your account questions quickly, our team will contact you directly. In the future if you have questions please reach out to our customer service team at customerservice@rapidfinance.com - we're here to help.

Rated 1 out of 5 stars

Avoid Rapid Finance

if you're ok with sharing a ton of information and get nowhere, then apply. Otherwise, avoid at all cost if you get an offer because the offer is not real. Rapid finance takes a bunch of your information, bank statements, license, and tax info, approves you, then asks for more bank statements and pulls out of the deal. Their rates are not competitive, good option for an extremely desperate business. Again, rates a terrible. I'd suggest you go with biz2credit. They're straight forward, no BS and if you got approved, you're approved. Also, better rates for sure.

February 27, 2025
Unprompted review
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Reply from Rapid Finance

You’re sorry to hear you were disappointed with the outcome of your businesses’ financing application. While we can't always disclose the specifics of our underwriting process, we want to assure you that we carefully consider several factors. Unfortunately, in this instance, we were unable to approve your application. We're pleased to hear you secured financing elsewhere and we wish you success. If you have any additional questions, please contact our customer service team at customerserviceteam@rapidfinance.com.

Rated 5 out of 5 stars

Prompt

Prompt, courteous service.

February 7, 2025
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Reply from Rapid Finance

We're glad to hear you had a great experience and thanks for taking the time to write a review!

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