I purchased a Strep A test from this company on 14th November and paid £4.96 extra for express delivery (38% of the total cost), as the test was time critical. The item was delivered on 5th December a... See more
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Similar experience to previous reviewer when I recently ordered 14 tests (the ones delivered all had expiry dates just 3 months away). But when I complained, I received a reply quickly from Toni, the... See more
Our tests came within 24 hours as required. When I called I spoke to a lovely lady who could not be more helpful if she tried. Fantastic customer service.
All the things you’d expect but rarely get - easy to order, quick delivery, quality packaging and product, simple to use, great support
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'Express' delivery took nearly 1 month - no customer service response
I purchased a Strep A test from this company on 14th November and paid £4.96 extra for express delivery (38% of the total cost), as the test was time critical. The item was delivered on 5th December after a lot of fake 'tried to deliver' emails - not only was it NOT express - the test was now of no use whatsoever. I have tried to contact them several times to request a refund, without even the courtesy of a response. I would never deal with this company again. The delivery emails say 'Your Bestie order has been delivered' don't know who they are?
Very short expiry
Quick to send but expiry dates absolutely useless. I’ve just had Covid and wanted to replenish my tests and they all expire in 8/10/23 so a total waste of money. I’ll give them to family & friends in the hope they get used.
Good experience overall
Similar experience to previous reviewer when I recently ordered 14 tests (the ones delivered all had expiry dates just 3 months away). But when I complained, I received a reply quickly from Toni, the Operations Manager, who dispatched a further 7 tests with longer dates (May 24) free of charge. Dispatch and shipping of the order had been speedy and efficient. So overall, a positive experience. Note that the company using this website name is actually bestieppe.co.uk.
Short expiry date!
I bought the Self-Testing Antigen Rapid Test. Shame, short expiry date, and was not informed. I needed some now and stocked up as they normally lasts a year, for the rest of winter, but now useless, and a waste of my money as will expire in four months. So not happy.
Really great customer service and super…
Really great customer service and super quick delivery! Highly recommend.
Fast and Efficient
Fast and efficient delivery service. Straight forward ordering process, would highly recommend to others. Great service.
First class service from initial…
First class service from initial discussion.order and delivery.
Very professional and would not hesitate to recommend
Great customer service and fast…
Great customer service and fast delivery!
All the things you’d expect but rarely…
All the things you’d expect but rarely get - easy to order, quick delivery, quality packaging and product, simple to use, great support
Got delivered like it was Amazon prime
Got delivered like it was Amazon prime, unreal service! Will not second guess if I need another one. Literally life saver!
Amazing service!
Absolutely amazing product and an…
Absolutely amazing product and an amazing service to go with it! Look no further.
I was very impressed with the quality…
I was very impressed with the quality of the product I received. Highly recommend
Delivery was quick and efficient
Delivery was quick and efficient. Very good price for the product and the customer service was brilliant when spoken too
Fantastic speed of delivery
Fantastic speed of delivery. Best price around and awesome customer services when I spoke with them.
Fantastic product
Fantastic speed of delivery, great product and easy to use.
Excellent
Great product easy to use, instructions were very clear, also arrived within a day of order
Great customer service and delivery was…
Great customer service and delivery was delivered on time, very reliable
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