AVOID THIS COMPANY – we had to involve the police
Our experience with this company was appalling.
We **paid for certificates that were never provided**, despite the company having already taken payment. The situation then escalated further, including **physical damage being caused**, to the point where we had to involve the police.
That alone should tell prospective customers how serious our experience became.
One of the police officers dealing with the matter even commented to us that they **“wouldn’t trust this company to walk their dog.”** That gives some indication of the impression the situation left.
We made repeated attempts to resolve matters, but instead of receiving the certificates we had paid for, we were left dealing with non-delivery, damage and ultimately police involvement.
It also appears from Companies House that there are now concerns regarding the company's financial status. However, its website remains online and appears to still be accessible to prospective customers, which is why I felt it important to leave this review.
Based on **our own experience**, I would strongly advise anyone considering using this company to do their checks very carefully before handing over any money.
**We paid for a service. We didn't receive what we paid for. Instead, we ended up involving the police. That says it all.**