I called them up after receiving my order from an online store because I had some questions about the battery ignition. The young gentleman I spoke with was very kind and explained everything clearly.... See more
Company replied
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Rapid Scooter is a specialist retailer with the market leading Electric Scooter and Electric Bikes in stock. We take pride in our products and aim to provide the best customer service in the rapidly growing electric mobility industry. We want to ensure that our customer service is always at its highest standard, whilst always improving it with your honest Trust Pilot review.
2 Oxford Road, NW6 5SL, London, United Kingdom
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I had Ienyrid es1 one day.first day went on it started having problems 1) kept having a squeaking and grinding noise phone then up at to send a video in to show them they told me that’s normal just need some wd40 on it but it didn’t stop it then 2) only done 15miles on but needed charging so first time charge but it wasn’t charging there was nothing going through to charge it but they was trying say it was the charger there is nothing wrong with charger as the green light was on when it goes on charge it supposed to go to red but it didn’t . Just use cheap parts recycled that’s the problem 1 start review

Reply from Rapid Scooter Master
If your looking for a scooter this guys have got you fast delivery and the people were very helpful and honestly it one of the best place to buy a scooter form. I would like to thank the guy with the g2 max who showed me this website

Reply from Rapid Scooter Master
Ordered a scooter from these guys and it came basically straight away. When it arrived I struggled with the setup. Gave them a call and got sorted in 5 mins. It’s a dualtron mini and I’m more than impressed with the preformance and quality

Reply from Rapid Scooter Master
Perfect solution provided
Good service
100% recommended

Reply from Rapid Scooter Master
Their service is amazing
Friendly and skillful staff fix my bike in no time
Highly appreciate and thankful to team and customer service as well

Reply from Rapid Scooter Master

Reply from Rapid Scooter Master
Great customer service, very good delivery time and communication and the product was In great condition. Thanks guys

Reply from Rapid Scooter Master
I unfortunately got sent a scooter with a little issue, but rapid scooter master helped me out straight away offering to send out a brand new one and I send back my faulty one, 10/10 super reliable company, great customer service

Reply from Rapid Scooter Master
Happy with the scooter.
I’ve have my scooter IENYRID M4 pro s+ for like 2/3 days now I use it to get to work and back, good quality and fast scooter the negative I’ll say is the battery doesn’t last too well for long journeys and when making the purchase it said it would come with a free helmet and lock but they didn’t arrive.
Overall happy with my scooter so far!

Reply from Rapid Scooter Master
Excellen Quick And Fast Turn Around From Moji ✅

Reply from Rapid Scooter Master
Writing here to say these guys are absolutely amazing, I spoke to sanj all the way through about my cable that fed my motor got stuck in my wheel
They was kind enough to send out a replacement motor for me as this wasn’t my fault and neither the company’s
Thanks guys again ur amazing :)

Reply from Rapid Scooter Master
Went to the store as a screw in my new bike had rounded and I needed it removed. The team helped me out within 5 minutes free of charge! Friendly team and great for the local community. Appreciate the help!

Reply from Rapid Scooter Master
They work fast and give advices how to take care of your bike or scooter.
And they clean your bike or scooter just ask nicely, they give discounts too.
Best shop to buy or repair electric bikes and scooter.
Fred is one of the best.

Reply from Rapid Scooter Master
Great experience all round
Many thanks to Fred and the team for the top notch service, would highly recommend for all biking needs

Reply from Rapid Scooter Master
They repaired my scooter fast also I am very happy and recomended to my friend

Reply from Rapid Scooter Master
There’s something for everyone all different types of electric scooter and bikes available very good and reliable company 10/10

Reply from Rapid Scooter Master
Great scooter, altho a bit too much packaging and delivery updates were unclear, also for the price of the products next day delivery would be welcomed. However for the product itself I have no complaints as of yet.

Reply from Rapid Scooter Master
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