rare.co.uk Reviews 6

Terrible company.

After dumping 2 thousand hours into Sea of Thieves and easily £300+ on mirotransactions when xbox my account got hacked they do absolutely nothing to help you get your progress back. For a company that only has one thing going for them which is Sea of Thieves you would imagine they had some consideration for their customers that put their food on the table.

I was a very dedicated player with no bad records and I was hoping to soon become a completionist. I was a insider and collected twitch drops all the way back from 2021. It is batheling that after providing the customer service with mighty stacks of evidence proving my claim they could care less and not even crack a statement longer than a sentence.

If you want to play Sea of Thieves, go ahead. But I advise against buying cosmetics and getting too attached to your pirates.

Along with what I have said above, in 2025 the company is providing to be very incompetent in managing its game. Season 17 is one of the worst seasons by opinions of many and more so than ever the people that once had love for this game would rather play other games as the content is uninspired and repetitive at best with little to no reward other than a cool hat or cutlass which is usually a re-skin of an already existing cosmetic.

As things stand now Sea of Thieves wont last another 10 years and Rare wont last 5.

Terrible customer service.noone responds whatsoever.
Ordered from their rare games merch store, order arrived incorrect..and no one is getting back in touch after fruitless attempts at contacting them.. the contact form on the site is pointless as no one responds.. so they took my money send the incorrect item and ignore you when you try to sort it out. Disgusting rip off don't ever use

Absolutely to change the PVE / PVP system.
Don't get me wrong, this game is very well made, but, the fact that is forcing me to play pvp/pve in the same session is ABSURD.

I usually find campers or cheaters well hidden and camped in the spawn points.
As soon as you touch the land, they'll grief everything from you. (hours of gameplay lost).

This is a HUGE problem, i usually play solo, and i enjoy to take my time to complete the missions, but if i have to take care of campers 24/7 i prefer to change game.
Goodbye, and thank you for your refund!

Not respecting customer rights, they dont show proof for banning people and let cheater and exploiter free in the game without an anticheat system. I pay for the game and i would like to play without cheaters that's ruin my customer experience.

This is a great website for anything that the Rare company has made. I like the look of the website and you are not getting scammed even though it is a little expensive it's worth all the money. The quality of the things that you can get is extraordinary.