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4.0

Great

TrustScore 4 out of 5

17 reviews

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4.0

All reviews

(17)

17 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Experience

I’m very happy with Rare Maison! The products are excellent, made with great materials and fine attention to detail. Customer service was excellent as well. I initially got a sunglasses that didn’t match my color, but they sent the better one for free and handled everything smoothly. 10/10!

April 4, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you

I bought a sunglasses from Rare Maison a while ago and sadly one of my favorites got damaged recently. I sent them an email about it and received a response right away. Their customer service was incredibly generous and professional, and they resolved everything within minutes. I also remembered that the item had a lifetime warranty, which honestly says a lot about the company. I have so much respect for everything you do and I’ll definitely continue supporting your brand.

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Always Excellent

Fourth purchase from Rare Maison and once again I’m impressed. The products are consistently high quality and the customer service is excellent every time. They truly appreciate their customers. I highly recommend them. Definitely a 5-star experience. I’m from the UK and it’s hard to find this kind of service.

April 13, 2026
Unprompted review
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Rated 5 out of 5 stars

Highly Recommend

I often purchase sunglasses from this store as gifts, and every time I’m amazed by how beautiful and high-quality the sunglasses are. They always impress me. Recently, I had an issue where the sunglasses I ordered got broken. I contacted the team, just to inform them, and they immediately offered to resend the items without any hassle. That level of care really stood out to me. It’s not common to find a brand that pairs great products with such outstanding customer service. I highly recommend them!.

April 18, 2026
Unprompted review
Rated 5 out of 5 stars

Perfect

I’ve had poor experiences with online shopping in the past, so I wasn’t expecting much, but Rare Maison really surprised me. I placed a sunglasses and had to change it to a different design afterward, so I reached out to customer service. They handled it so well and made the whole process easy. I just received my order and it is exactly right

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

Worth It

I always think twice before buying, but this one is definitely worth it in my opinion!!! The value and quality make it easy to justify. Kudos to Rare Maison! 5⭐️

April 21, 2026
Unprompted review
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Rated 5 out of 5 stars

Handled Perfectly

The Mistral sunglasses arrived broken, which I believe happened during delivery. I was quite disappointed at first because I genuinely love the item. I reached out to customer service and they were quick, polite, and very professional. They arranged a replacement at no cost, which I really appreciated. I love how this company handles issues! Sad to hear you’re closing, but wishing you more success and power ahead.

April 16, 2026
Unprompted review
Rated 3 out of 5 stars

Great Support Team

I messed up my phone number at checkout and was honestly stressed about it, but support handled it really smoothly and updated everything fast. No blame at all, just help. I still received my order on time. Big thanks to Hannah.

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

Fast & Reliable

The quality of the products is also top-notch. I’ll for sure be buying again to gift my friends and family. This is a brand that never disappoints. 10/10

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Easy & Stress‑Free

Replies from customer service are also fast. I really appreciate Hannah for actually reading my concerns and replying with real help, not generic responses. That honestly gave me more confidence in the Rare Maison.

April 3, 2026
Unprompted review
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Rated 5 out of 5 stars

Very Helpful Support

My order arrived while I was out of the country, so I contacted support to hold it for me. Hannah responded and handled everything so well and stress-free. I finally received the george sunglasses and I love it so much more than I expected. I’ll definitely be buying again.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Service

So embarassing but I forgot to put my house number on my shipping address and only realized after placing the order 😭 I reached out to support right away and they were incredibly patient and helpful. They reassured me the whole time, updated the address, and even offered me a gift code because the correction caused a small delay. I was honestly shocked because they were so nice about something that was completely my fault. AMAZINGG the customer service deserves so much love 🥹

April 9, 2026
Unprompted review
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