Extremely terrible service and bad attitude.
I had previously been to this restaurant before and had a good experience and enjoyed the food however on returning I was charged service charge upfront which is optional based on the service you receive. I hadn’t yet received the service and so I do not see why I should be charged Something that is discretionary upfront when I haven’t received my service yet, nevertheless the waiter refused to serve me because I will not pay service charge upfront and so they missed out on a £30 order and a future customer terrible service.






