Rascal Babies Reviews 

They were great to help me with a delivery issue. Where the legs of the high chair didn't arrive (DPD issue) ans sent replacement legs very swiftly!

The other items have arrived and look brand new too!

The pram should of been put in the bin it was in that bad of condition because that's what I have done with it
The smell was shocking as well
After paying over 120 pounds

Fast, reliable service. Got a delivery date for end of the month which wasn’t a problem for me as I was happy to wait but then my parcel arrived within a week.

Really good service - fast shipping and just what I needed!
I will be checking back often - I’m on baby number 2 and have been looking for something like this - it’s such a good idea to pass things on, avoid landfill, and donate to charity!! Thank you :)

I was pleased to receive a high quality pram for a bargain price. There are a few scratches, as I was expecting, but it has clearly been serviced and cleaned well. They even sent through a replacement sun hood when the original one was faded.
Unfortunately, the listing of what would be included in my order was incorrect, so they didn’t have a rain cover or foot muff. It then took me nine days to get a response from a member of the customer service team to confirm what had happened.

What a great idea to raise funds for this charity.
I bought a travel cot and ready bed - both were in excellent,clean condition, they arrived quickly. Very pleased with my purchases.
Would definitely use again if I need any more items for Nanny's house!

Amazing product for an unbelievable price. Delivery was prompt and when I flagged up an issue they responded immediately and resolved the problem. Would definitely recommend this company.

Great attention to detail and excellent customer service! Thank you for reassuring me after the glitch and sorting things out seamlessly.

I donated some pushchairs and a baby rocker that were in great condition and looked for organisation that would be able to get these to people that may need them. After verifying the products they very easily and quickly arranged for a pick up. Very good communication.

I donated my baby’s pram through Rascal Babies, and I had a great experience! The service was very fast and straightforward. All I had to do was pack the pram into three pieces and leave it ready for the courier to collect.

I highly recommend Rascal Babies if you’re looking to donate your baby’s pram. Such an easy and convenient service! ❤️

2 items that I’ve now bought from Rascal Babies and both items as described, well packaged and delivered on time.

Communication was easy and straightforward, pram came exactly as described and way before the expected date .
Really good service and impeccable item

Brilliant service - pushchair was delivered promptly and in wonderful condition. We were really happy - and for the profits to go to charity... told all our friends!! Well done guys!

My pram came with a vital missing extension piece. And when I tried to reach out via WhatsApp the owner denied missing it out and has gone AWOL when I asked if she could look for it. Very disappointed.

Great price and fits perfectly

We had two pushchairs to donate. All communication from Rascal Babies was clear and prompt. Courier arrived as arranged and all went smoothly.

I ordered a pushchair in May which arrived damaged. After contacting the company by email and WhatsApp, I was eventually offered a replacement solution via WhatsApp: dispose of the damaged pushchair myself and choose an alternative model, paying an additional amount, which I did at the beginning of June.

I was then informed that the replacement had missed collection by the courier and would be sent on the next shipment. Since then, I have received no order confirmation, no replacement order number, and no clear update on delivery.

I was later told that the second pushchair I selected had missing parts, but was offered a like-for-like alternative. However, the pushchair I originally chose is still being advertised as available for sale, which raises further concerns.

I am extremely disappointed with the lack of communication, delays, and overall customer service. After paying extra for a replacement, I am still without the pushchair and have no clear information on when or if my order will be fulfilled.

Becky has been of great help in selecting the right car seat adapter my stroller. She is knowledgeable and helpful, ready to help with all the queries. Thank you so much Becky.

Items were in great working order and good value for money. The service was efficient and collection was easy. Its also brilliant that profits go to Parkinsons UK.