Rascal Babies Reviews 56

Great idea to recycle used baby items for charity. I donated a buggy with bassinet. Easy to arrange collection for mutual agreed time.

I had a very disappointing experience with Rascal Babies.
I ordered an item and later returned it by post, following the company’s return instructions. Unfortunately, the parcel was lost during transit. However, instead of resolving the issue with the courier, the company held me responsible and required me to pay for the lost item.
As a customer, I found this very unfair, as the loss happened after I had already sent the return. The situation was handled in a way that made me feel unsupported and frustrated.
Overall, this has been one of the worst shopping experiences I’ve had, and I would not recommend buying from this website.

Absolutely delighted with our purchase from Rascal Babies, our icandy system arrived and it exceeded all expectations. Looked practically brand new, smelt so fresh. We are so happy. There was a slight delay with the order it took 15 days but this was communicated clearly by Becky as she didn’t want to send it with an issue. She ordered us new wheels and that took a couple extra days which was not in her control. She always got back to my messages on WhatsApp.
Please keep supporting this fantastic store and keep posting reviews of your good experiences. Don’t let a few negative ones put you off. Highly recommended. Thank you Becky!

This is the third time I’ve bought something from Rascal Babies and once again I’m delighted with my purchase and pleased it also supports a charity.

Excellent service, for a great cause.
Highly recommend using this service.

I have brought three pushchairs and each one has been of very good condition.

2nd time I’ve donated to rascal babies and it’s always a pleasure, fast response at replies, and collection isn’t a long wait neither

Purchased a refurbished car seat and isofix base after a recommendation from a family member who purchased a pram and car seat from them a few months ago. Reasonable price, I love that part of profits will benefit a charity. delivery was quick and efficient via DPD (I'm lucky that my local driver is extremely helpful). I will definitely use Rascal Babies again!

I wanted to donate good quality nursery equipment I had used for my grandchildren. Rascal babies were very efficient at arranging collection from my home. A very swift and easy process.
I love that another family will get good quality equipment at reasonable prices and the proceeds will go to help a good charity.

Really easy - sent pictures of items to see if they were wanted and then all I had to do was print labels and package the items. Great to know the proceeds will be going to a good cause.

Easy to find what you're looking for, have bought a few items now, all in fantastic condition, brilliant idea to recycle baby goods, and all for a great cause, would definitely recommend anyone to use,

Buggy arrived in brilliant condition. Very happy with the service and price. Wish I found this site when looking for the first travel system. To top it all off it helps a charity

Absolutely love the pram and smooth collection to ,would definitely recommend

We ordered a full travel system from Rascal Babies a few weeks a go, for £242 which I thought was a bargain given it retails usually at over £900.
I was slightly nervous due to some reviews but wanted to give it a go and I’m sooo pleased we did. The travel system arrived two days a go, well packaged and literally looks brand new. I couldn’t fault a single aspect of what has been sent and I’m so happy that we managed to save some money on this and still get something so great.
My only small point was that we didn’t get any notification on the lead up to the delivery, so luckily i was in at the time of the delivery otherwise I’m not sure what would have happened.

Organised for our pram to be collected quickly and efficiently. Pleased we could donate it to a good cause rather than it going to waste.

AVOID
Parcel left outside my block of flats in plain view when returned home it was not there contacted them but they said I should of arranged a different date or time or a safe place ( there was a safe place which was inside the main door which you can access ) basically told it was my fault so spent £150 on a pram that never got received a no solution to correct this .

Great website. Wonderful quality travel system, great service and helping others too.

I bought the pram for my daughter who lives in Portugal for when they visit. I haven’t actually used it yet as we are still awaiting the arrival of the baby. The pram is in excellent condition and arrived promptly and very well packaged. I am looking forward to using it. I think it’s an excellent idea to reconfirm baby items for such a good cause.

I got a beautiful stroller from them delivery was fast and the price for a Maclaren stroller was amazing . My daughter in law is so happy with it .

Excellent ! Very fast and efficient process. It was very easy for me to make contact and donate our pram. I couldn’t rate higher.