Rascal Clothing Reviews 1,383

I have tried numerous times to contact customer services with no response. My parcel has not been delivered from over two weeks ago. No communication no refund offered. I’m now having to get my money back through my bank. I would not recommend this company under any circumstance.

Very quick delivery and good quality gear

Billy!!! Billy ! Billy ! You the man! COYS!

Lovely quality clothing, my son is delighted with his outfit!

AVOID THIS COMPANY LIKE THE PLAGUE!! Customer service is non-existent. I ordered cargo pants for my son. Sizing was wrong and I was unhappy with the quality so I returned them for a refund via Evri courier. They have sent me proof of delivery, including a photo. I have not received my money back from Rascal Clothing. I have emailed repeatedly and messaged via X (Twitter) as there seems to be no other way to contact this company and have not received any response whatsoever.
DO NOT BUY ANYTHING FROM RASCAL CLOTHING UNLESS YOU ARE PREPARED TO WASTE YOUR MONEY

I’m happy with the customer service and how my package was delivered

I have tried 3 times over the past month to enquire about the status of a refund for returned goods and no reply or even acknowledgement of communication - not via the email address provided or their IG platform. Given up after weeks of trying and referred the matter to my card issuer. Poor way to do business. Some of the clothing is decent but appalling customer service means I won’t shop there again.

Love the new smiley face range! Really good quality and washes up lovely. Good price and fast delivery. Also brilliant customer service when I emailed re discount code. A*****

Such good quality clothes 💪 glad we ordered a bigger size, my normal size 9 year old fits perfectly in your 11-12 (I think that is what we ended up ordering) he is soooo happy, it’s hard to persuade him to take them off so I can wash them. They also wash up brilliantly x I would definitely order again, but just order the next size up x

Great quality and delivery was brilliant I can't wait to buy more from u

The wrong item in the wrong size was delivered originally, but after i made contact with the customer service team this was rectified immediately with the correct ordered item. Fantastic response from the customer service staff who were extremely helpful and apologetic. Than you all at Rascal.

Placed an order before Christmas for my sons Xmas present, it arrived the wrong size and I just want to exchange it, no details on where to return to so have emailed now 3 times and not had a response. Very poor customer service! I would say sizing is way off order much larger but mainly avoid due to zero communication! Thanks for wasting my money

Amazing delivery and quick response to emails

We didn’t get our original parcel, but the customer service was brilliant and got our order out to us in time for Christmas. 1 very happy boy! Thank you

Reliable and speedy despatch of order at the peak of the Christmas period,Stylish and good quality clothing

great quality products , my son is a massive Billy Wingrove and Roman fan , he is a very happy boy ,they are worn washed and they are back on again haha

I have not received hat it was a Christmas present for my son who loves watching Billy Wingrave and his family on YouTube

Very helpful customer services when I ordered the wrong colour I sent a message and they sorted it straightaway.
Clothes arrived very quickly and great quality

Arrived quickly even with my last minute order before Christmas, clothing really lovely quality and good fit. My son was really happy with his Christmas presents

Be careful ordering from Ireland with this company. They charged £16.95 for shipping and I’ve just been hit with a customs charge of €26.00. I’m putting this message up because I wish I had of known before I ordered. Suffice to say I will not be ordering again. Also I am 4 weeks waiting on the order and still haven’t received it.