Rascal Clothing Reviews 1,383

TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 5 out of 5 stars

Clothes arrived within a week and they fit so well!!! I have been waiting for a pair of shorts and longer pants that have cute and bold styles that also fit me well around my waist and thighs. I'm an... See more

Company replied

Rated 5 out of 5 stars

Had ordered trousers and jacket for grandson paid for next day delivery got email it had been returned as didn’t have my door number Emailed customer service they gave me my next day delivery mone... See more

Company replied

Rated 5 out of 5 stars

The clothing is really good and super ideas on the items. Downfall is some items are not tumble dry but can't have everything. Little expensive but I would still buy for my Grandson who loves wearin... See more

Company replied

Rated 4 out of 5 stars

Bought quite a few items from £10 offer day. Waited nearly 3 weeks for delivery and nothing came, so I emailed rascal. They were extremely prompt in responding, sent items out immediately and also ga... See more

Company replied

Company details

  1. Clothing Store
  2. Activewear Store
  3. Youth Clothing Store

About Rascal Clothing

Written by the company

Fronted by F2 Freestylers Billy Wingrove and Jeremy Lynch, Rascal Clothing is an active lifestyle brand, emerging from the duo’s frustrations with ill-fitting active wear and driven by the F2’s magnetic social following.

The F2 has 20 million subscribers and followers across its social channels, with fans aspiring to look and be like them. Billy and Jez’s dedication to technical perfection, stunning synchronization and jaw-dropping choreography is inimitable and inspirational. Yet excelling in your field while looking sharp involves overcoming the restrictions of typical sportswear and fabrics.

Rascal Clothing prioritises movement, style and comfort and this is the brand’s DNA, embedded into every seasonal fashion collection across adults, juniors and accessories.

No limitations. #BeRascal.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Awesome

Awesome as always from start to finish!

Quality of Clothing and accessories is top notch, notifications from Rascal and delivery was great also.

June 22, 2023
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Rated 1 out of 5 stars

Have no stock of any of the items and…

Have no stock of any of the items even though they allow you to buy them online and only after waiting 6 weeks and chasing them they openly admitted that they don't know when the stock will be in saying it could be 2 weeks or it could be 2 months.

May 22, 2023
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Reply from Rascal Clothing

Hi Philip,

We apologize for any inconvenience you may have experienced with your recent order. Please know that we take all feedback seriously and are always striving to improve our services.

Rest assured; our team is working diligently on our stock management system to prevent this issue from happening again.

I believe that your issue has been sorted out by our CS Team. Our team will be reaching out to you shortly to check if we can be of any further assistance.

Thank you for taking the time to share your feedback with us and for giving us the opportunity to improve our services.

Sincerely,

Rascal Clothing Team

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Rated 5 out of 5 stars

I have just received my first order…

I have just received my first order from Jolly Rascals and my daughter loves her new clothes.
I paid for next day delivery as we needed them for an event and they did arrive the next day as promised.
Customer service was brill, informing me that my order had been dispatched and tracking it for me via DPD, emailing with updates.
Great service

May 17, 2023
Unprompted review
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Rated 1 out of 5 stars

Order was cancelled after a week and a…

Order was cancelled after a week and a half as items were out of stock

April 20, 2023
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Reply from Rascal Clothing

Hi Hayley,

We apologize for any inconvenience you may have experienced with your recent order. Please know that we take all feedback seriously and are always striving to improve our services.

Rest assured; our team is working diligently on our stock management system to prevent this issue from happening again.

I'll be reaching out to you via email to see how else we can make up to you.

Thank you for taking the time to share your feedback with us and for giving us the opportunity to improve our services.

Sincerely,

Rascal Clothing Team

Rated 1 out of 5 stars

Placed an order

Placed an order, waited a few weeks only to receive an email to say the order has been cancelled. At the very least I would have expected a discount on my next order as a gesture of goodwill.

April 20, 2023
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Reply from Rascal Clothing

Hi Peter,

We apologise for any inconvenience you may have experienced with your recent order. We take all feedback seriously and strive to improve our services.

Rest assured, our team is working diligently on our stock management system to prevent this issue from happening again.

I'll be reaching out to you via email to see how else we can make up to you.

Thank you for taking the time to share your feedback with us and for allowing us to improve our services.

Sincerely,

Rascal Clothing Team

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