Rated Driving Reviews 232

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional patience, clear instructions, and supportive teaching styles, which greatly contribute to building confidence. The user experience is frequently highlighted as smooth and efficient, with many appreciating the quick and simple process of being matched with an instructor. The overall service is described as professional and effective, leading to successful outcomes for many learners. However, some people were dissatisfied with scheduling issues, noting instances where lessons started late or instructors failed to show up. A few other people also felt that some instructors were rude or unprofessional, leading to negative experiences during lessons.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise instructors for their... See more

User experience

Customers had positive experiences with user experience. Many reviewers highlighted the clear, calm, and... See more

Instructions

Consumers find instructions to be positive. Many reviewers praise their instructors for being amazing,... See more

Service

Customers consistently note positive experiences with service. Many reviewers appreciate how instructors... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the professionalism and reliability of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ajani is a truly outstanding instructor. His positive, friendly nature instantly puts you at ease, and he teaches with so much patience and clarity that everything feels easy to understand. I always f... See more

Company replied

Rated 5 out of 5 stars

I’m so happy to say I passed my driving test thanks to Lolly! He is an amazing instructor — very helpful, patient, and always motivating me to do better. I really liked the way he teaches; he explains... See more

Company replied

Rated 5 out of 5 stars

I honestly couldn’t have asked for a better driving instructor. He is incredibly kind, patient, and has such a warm, genuine soul. From the very first lesson, he made me feel completely comfortable an... See more

Company replied

Rated 5 out of 5 stars

I’ve been using this app to pay my driving instructor, and it’s been such a smooth experience! Payments go through instantly, and I love how easy it is to track all my lessons and transactions. It sav... See more

Company replied


Company details

  1. Driving School

Written by the company

Submit one enquiry and let our 1,600+ driving instructors come back to you to book driving lessons. Submitting an enquiry takes less than 60 seconds and on average we connect learners in less than an hour! Instructors' best prices are guaranteed.


Contact info

4.8

Excellent

TrustScore 5 out of 5

232 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Very good people fast response and your…

Very good people fast response and your matched with an instructor in less than 10 minutes,and also the best prices for us learners make sure to check em out!!!

February 21, 2024
Unprompted review
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Reply from Rated Driving

Hi,

Thank you so much for taking the time to leave feedback of your experience, it's greatly appreciated!

It's brilliant that we were able to connect you with one of our driving instructors so quickly :)

Wishing you the best of luck with your driving lessons!

Kevin T
Rated Driving Team

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Rated 5 out of 5 stars

Very helpful and easy to find instructor

I was struggling to find a driving instructor for so long and rated driving helped me to find an instructor for me within few hours. I got a male instructor at first but as I requested them for female instructor they arranged it very well. Very thankful for the customer service and highly recommend!

February 13, 2024
Unprompted review
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Reply from Rated Driving

Hi Rhea,

Thank you so much for taking the time to share your experience with us, it's greatly appreciated :)

Wishing you the best of luck with your driving lessons with your female driving instructor!

Kevin T
Rated Driving Team

Rated 5 out of 5 stars

Love the app

App easy to use
no waiting list to find a driving instructor
You can change your instructor on the app if you wish
You can also buy lessons

February 21, 2024
Unprompted review
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Reply from Rated Driving

Hi Dwayne,

Thank you so much for taking the time to share your experience with us, it's greatly appreciated :)

Wishing you the best of luck with your driving lessons!

Kevin T
Rated Driving Team

Rated 5 out of 5 stars

I’m very happy with the customer…

I’m very happy with the customer service of Rated Driving. They found instructor within 24 hrs for me. Will recommend to others.

February 20, 2024
Unprompted review
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Reply from Rated Driving

Hi Anwesha,

Thank you so much for taking the time to leave your feedback, I'm so happy that you are having such a great experience with us :)

Wishing you the best of luck with your driving lessons!

Kevin T
Rated Driving Team

Rated 5 out of 5 stars

They are very helpful

They are very helpful, I’ve recently started with them and it’s been amazing, very respectful people and any questions that you ask they answer straight away. I would definitely recommend :)

February 16, 2024
Unprompted review
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Reply from Rated Driving

Hi Grace,

Thank you so much for taking the time to leave your feedback, I'm so happy that you are having such a great experience with us :)

Wishing you the best of luck with your driving lessons!

Kevin T
Rated Driving Team

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Rated 5 out of 5 stars

Brilliant company to get ypur driving…

Brilliant company to get ypur driving lessons from. Easy to use and navigate mobile app.

February 16, 2024
Unprompted review
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Reply from Rated Driving

Hi Kosi,

Thank you so much for taking the time to leave us a 5 star review about your experience with us, it's greatly appreciated!

Wishing you the best of luck with your driving lessons :)

Kevin T
Rated Driving Team

Rated 5 out of 5 stars

Best app for driving hours schedules

I've started to use Rated driving 3 weeks ago and I love it.It gave me oportunity to meet the best driving instructor and the most patient.I like the app ,is so easy to use and they have lovelu team for the live chat. I can keep in touch with my instructor to schedule my hours. I can't recommend it enough. 5 out of 5

February 2, 2024
Unprompted review
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Reply from Rated Driving

Hi Gabriela,

Thank you so much for taking the time leave a 5 star review about your experience, it's greatly appreciated!

I'll pass on your kind words to the support team and to John also :)

Wishing you the best of luck with your driving lessons.

Kevin T
Rated Driving Team

Rated 5 out of 5 stars

The best app as a learner driver….

I used the Rated app to book my driving lessons. The app was impressive and easy to use. Within an hour of signing up I was matched to my instructor NJ who was amazing! I started lessons at the end of Sept and passed my test end Dec. The app was so easy to use, I loved that I could book my lessons within the app and top up my account within seconds. I’ve recommended this app to so many people since using it - by far the best decision I made when it came to learning to drive!

December 14, 2023
Unprompted review
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Reply from Rated Driving

Hi Lyndsey,

Thank you so much for sharing your 5 star experience with us! I'm so happy we were able to connect you with NJ so quickly. I'll be sure to pass on your kind words :)

Congrats on passing your driving test!!

Really appreciate the recommendations also, wishing you the best of luck on the open road.

Kevin T
Rated Driving Team

Rated 5 out of 5 stars

Great app

Great app! They found me an instructor in less than 24h, payments have been very easy through the app and also my instructor Ric has been fantastic. Calm and very responsive! I highly recommend using this app for driving lessons!

February 14, 2024
Unprompted review
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Reply from Rated Driving

Hi Serban,

Thank you so much for sharing your 5 star experience with us! I'm so happy we were able to connect you with Ric so quickly. I'll be sure to pass on your kind words :)

Wishing you the best of luck with your driving lessons!

Kevin T
Rated Driving Team

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Rated 5 out of 5 stars

great service

October 13, 2023
Unprompted review
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Reply from Rated Driving

Hi Cameron,

Thank you so much for taking the time to leave is a 5 star review! :)

Really appreciate the kind words and wishing you the best of luck with your driving lessons.

Kevin T
Rated Driving Team

Rated 5 out of 5 stars

Very easy to use app

Very easy to use app. Got an amazing instructor within 6 hours. No Hassle or stress to find an instructor when the app automatically does it for you within your area. You can talk to your instructor within the app making it that much easier to book your hours.
If anyone is looking to book an instructor, book with rated driving.

January 1, 2024
Unprompted review
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Reply from Rated Driving

Hi Klevis,

Thank you so much for taking the time to leave a 5 star review and your kind words about the Rated Driving app!

Wishing you the best of luck with your driving lessons and I'll be sure to pass on your kind words to Charles.

Kevin T
Rated Driving Team

Rated 5 out of 5 stars

They were able to find me a great…

They were able to find me a great instructor on short notice, the app is also very user friendly and customer support help out.

There are a few tweaks that can be made in regards to seeing reviews of the instructors as well as being able to see your test date and confirm that info is right on your dashboard.

January 19, 2024
Unprompted review
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Reply from Rated Driving

Hi Abdul,

Thank you so much for taking the time to leave us a 5 star review! :)

I'll be sure to take your feedback to the leadership team to see what we can do to enhance the reviews and get it added to our road map.

Wishing you the best of luck with your lessons!

Kevin T
Rated Driving Team

Rated 5 out of 5 stars

Best decision I made choosing Rated…

Best decision I made choosing Rated Driving.
My instructor Nirmaljit is amazing very patient with me and calm. She is very professional and friendly at the same time. Im very grateful she is my instructor.
Thank you Rated Driving

January 5, 2024
Unprompted review
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Reply from Rated Driving

Hi Reny,

Thank you so much for taking the time to leave us such a great 5 star review and kind words about NJ! :)

Wishing you the best of luck with your driving lessons.

I'll be sure to pass on your kind words to NJ :)

Kevin T
Rated Driving Team

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Rated 5 out of 5 stars

I passed my test on my first try!

After a previous awful experience with a different company I was lucky to find Rated Driving where they were willing to adapt to my schedule and assist me in the way I most needed, I recommend them 100% as they helped me to get my driver license in my first try! Thank a lot!!!

January 2, 2024
Unprompted review
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Reply from Rated Driving

Hi Michelangelo,

Thank you so much for taking the time to leave us such a great 5 star review! :)

I'm pleased we have been able to cater to your schedule to fit in your driving lessons.

Congrats on passing your driving test and best of luck in the future :)

Kevin T
Rated Driving Team

Rated 5 out of 5 stars

Simple and fast

I love it, love that I didn't have to go around looking and questioning different instructors to see if they were available when I wanted lessons, app is very easy to use and when I've needed to contact customer services they've always been very fast and polite.

October 30, 2023
Unprompted review
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Reply from Rated Driving

Hi Jazmin,

Thank you so much for taking the time to leave us a 5 star review, it's great appreciated :)

I'm pleased you have found the Rated Driving app so quick and easy to connect with a driving instructor and book in your driving lessons!

I'll pass on your kind words to the customer service team 🙏

Kevin T
Rated Driving Team

Rated 5 out of 5 stars

Great company

Rated driving is a really good app for beginners that are nervous to drive. My driving instructor is brilliant and really passionate the way she teaches. Service is great and issues are dealt with immediately.

May 5, 2023
Unprompted review
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Reply from Rated Driving

Hi Ama,

Thank you so much for taking the time to leave us a 5 star review, it's greatly appreciated :)

I'm so happy that you have found our app and service so helpful.

I'll be sure to pass on your kind words to your driving instructor.

Wishing you the best of luck with your driving lessons!

Kevin T
Rated Driving Team

Rated 5 out of 5 stars

Great stuff

January 4, 2024
Unprompted review
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Reply from Rated Driving

Hi,

Thanks you so much for the 5 star review, it's greatly appreciated :)

Kevin T
Rated Driving Team

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Rated 5 out of 5 stars

FANTASTIC 5 STAR EXPERIENCE - CLEAR PRICING STRUCTURES

I am a learner driver and had lessons with an instructor (not with this company) that was holding me back to milk more money from me. And we all know driving lessons are not cheap!. After 8 hours with that previous instructor I had concerns and wanted to try someone new to compare instructor teaching styles. I came across the Rated Driving App and decided to give it a try.

The pricing is clear for automatic or manual cars. You enter your location and they match you with an instructor who contacts you via the app to arrange your first 2 hour lesson. The minimum booking is 2 hours which I chose to see what my lessons and instructor would be like. You confirm your dates and meetup location and so does your instructor. The app keeps a progress of how many lessons you have had and any payments made to them.

I was matched with a brilliant Qualified Driving Instructor called Ali who was aware I had 8 hours of lessons before. In the initial 2 hour lesson he assessed my existing skills. Corrected any errors and quickly progressed me to the next stage of what I needed to learn. I learnt more in those 2 hours with him than my previous driving instructor ( not with this company). What a difference in teaching style! I wished I had signed up with Rated Driving App at the beginning of learning to drive.... Ali my instructor was actually teaching me as a Driving Instructor should and was not wasting my time. I have booked an additional block of 10hours of lessons had 6 hours with my instructor Ali and progressing through manoeuvres quickly and building on previous lessons with confidence.

I am really impressed with this app. Pricing is clear. Calls, updates, bookings are done via the app. Customer service answers any queries you have very quickly via the app as well. It's been a very smooth experience and would highly recommend them to anyone I know.

December 28, 2023
Unprompted review
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Reply from Rated Driving

Good morning Michelle,

Thank you so much for taking the time to leave a 5 star review, it's greatly appreciated :)

I'm so pleased you have found Ali to be such a great driving instructor. Wishing you the best of luck with your driving lessons!

I'll be sure to pass on your feedback to Ali too :)

Kevin T
Rated Driving Team

Rated 5 out of 5 stars

Fantastic instructor

Fantastic instructor, on time good job

January 2, 2024
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Reply from Rated Driving

Hi Mohabat,

Thank you so much for taking the time to leave a 5 star review! It's greatly appreciated.

I'll be sure to pass on your kind words to Chandra :)

Kevin T
Rated Driving Team

Rated 5 out of 5 stars

Good customer service responded quickly

I had a problem with the apps when I first started using them, and the good customer service responded quickly and helped me solve the problem quickly. 👍🏿 The apps are simple and easy to use. On the same day, the apps were paired with the appropriate instructor based on the information I entered.

November 24, 2023
Unprompted review
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Reply from Rated Driving

Hi German,

I hope you had a lovely Christmas and New Year 🎉

Thank you so much for taking the time to leave us such a wonderful review, it's greatly appreciated 🙏

I'll be sure to share your feedback with the team, wishing you the best of luck with your driving lessons :)

Kevin T
Rated Driving Team

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