Was dubious of buying online and not being able to physically see the product looked on loads of sites Ratten Park was by far the best choice and value for money. I ordered mine on Saturday and it arr... See more
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Review summary
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Ordered on Monday, delivered on Friday! I initially panicked once I'd placed the order, worrying I had ordered from a dodgy Facebook advert, as my order went to 'out for delivery' status, without... See more
First class service! Sofas had to be pre-ordered & wanted to be sure that they would arrive in 2 weeks. Speedy responses to my online enquiries. Didn’t over promise to get sale but gave reassurance th... See more
The furniture is really lovely. Excellent quality and very comfy. I contacted the company as one of the covers has a small pull in it upon opening. Daniel from customer services sent not just 1 but 2... See more
Company replied
Company details
Written by the company
Rattanpark Garden Furniture
Contact info
6 Leyland road , BH12 6HB, Dorset, United Kingdom
- info@rattanpark.co.uk
- rattanpark.co.uk
4.6
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 2 weeks
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Excellent Experience with Rattan Park!
Excellent Experience with Rattan Park!
I recently purchased some outdoor furniture from Rattan Park online, and I couldn’t be happier. The quality is great, and it looks fantastic in my garden. Customer support was excellent—I received regular updates on my delivery, which arrived on time. Overall, a smooth and satisfying experience. I have no complaints and would definitely recommend them!
April 24, 2025
Reply from Rattanpark Furniture
Hi, Thank you for taking the time to leave a review and we will pass this onto the whole website team. have a loverly weekend
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Good quality at a decent price
Good quality at a decent price. Arrived quickly (within a week) Delivery driver was very helpful & pleasant to deal with.
April 19, 2025
Reply from Rattanpark Furniture
Thank yoh so much for your review- we will pass this onto the team members
Very pleased with purchase
Very pleased with purchase.
Some parts missing from delivery once we spoke to Dan this was resolved promptly.
Good customer service, and kept us updated regarding delivery.
May 12, 2025
Unprompted review
Reply from Rattanpark Furniture
Thank you for your postive review, and when something isnt right, we will get this rsolved as quiclly as possble.
Recently purchased a waterproof cover…
Recently purchased a waterproof cover for a corner Rattan set and table that rises.
Found the website has loads of pictures and measurements, so it was easy to find the one that would fit.
Ordered on the Friday about 1pm and to my shock it arrived on the Saturday next day never had a delivery come that quick not even from Amazon.
Would highly recommend this company and would definitely use again in the future.
Many Thanks Rattan Park
Mr Duggan
May 9, 2025
Unprompted review
Reply from Rattanpark Furniture
Hi Mr Duggan. Thank you for your review, our website site order can be delived nexted daywhen order at certain times.
Size of sofa was not as in description
Size of sofa was not as in description, was a lot smaller , two cushions were wrong . This was a clearance sofa and rattan park said that it was their error that the size had been advertised incorrectly. We would have liked a replacement of the correct size , however was told they couldn’t do this , but they could offer a refund . They replaced the two cushions and they are still not the correct size
April 26, 2025
Reply from Rattanpark Furniture
We sincerely apologize for any inconvenience caused with your sofa purchase. Please note that these furniture items were sold as clearance, which means there may have been some differences in size or features compared to our standard products.
We appreciate your understanding and are here to assist you in any way we can.
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Order over long weekend and they still…
Order over long weekend and they still managed to prioritise my delivery so that I received it within 4 working days. Very impressed!
May 9, 2025
Unprompted review
Reply from Rattanpark Furniture
Thank you so much for sharing your feedback! We’re really glad to hear that despite the long weekend, we were able to prioritize your order and deliver it within just 4 working days, meeting your expectations. We always strive to treat every order with the highest priority, even during busy periods like holidays or long weekends. Your satisfaction means a lot to us and motivates our team to continuously improve the quality of our services. If you ever need any assistance or support in the future, please don’t hesitate to reach out — we’re always happy to help!
Thanks again for your trust and kind words!
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Great Value, fantastic garden furniture
Great furniture for exceptional price. Totally recommend from ease of selection to the final delivery.
April 19, 2025
Very helpfull,no damage to boxes…
Very helpfull,no damage to boxes Delivered on time.
May 3, 2025
Unprompted review
Halo aluminium sofa set
Excellent quality, price and service. Nice deep comfy cushions. Quick delivery.
April 18, 2025
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Communication good
Communication good. Delivered in the window. Very nice delivery man
April 26, 2025
Unprompted review
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Communication and delivery on time as…
Communication and delivery on time as advised. Driver and delivery very helpful.
April 26, 2025
Unprompted review
Very helpful and arrived on time
April 26, 2025
Unprompted review
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