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I received a product with a defect in the manufacture that prevents me from wearing it without breaking it. I asked for a solution that allows me to have the item without flaws. They offered me to have the piece repaired locally, send them the bill, and they would deduct the cost from the original invoice. So I took the product to a tailor and I sent them the bill but they never issued the payment.
Do not ever buy from these.
Took ages to come back to me to return the items, then in the email it says this “they like to save the environment impact and will not refund but instead send an open voucher to use” errrrr no you won’t. And then return charge was £15. Disgusting company
Still with ZERO returned correspondence from this company, I have today been charged for a return I requested a month ago!
I have emailed them immediately to say refund me for this 'return' as item was put in the bin!
AWFUL COMPANY.
AVOID AVOID AVOID.
Received wrong items. Cant reach them at all. Do NOT recommend
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