Update: Jess got in touch with a great service recovery response with a fuller reply. Anyone can get it wrong but managing to recover service levels is a big plus in my eyes Good beans but poor cus... See more
Company replied
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FREE UK delivery on coffee orders over £25. Freshly roasted Speciality coffee beans for Espresso and Filter coffee machines, roasted fresh and ground to order. Green coffee beans for home roasting.
Unit 7, Stirling Works, GL7 1YG, Cirencester, United Kingdom
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Replied to 90% of negative reviews
Typically replies within 1 week
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I have ordered loads from these guys. The coffee always comes quickly and tastes great! I’ve also bought a moka pot and that came through with no problems.

Reply from Rave Coffee
By far the best coffee beans we’ve tried! Excellent quality, so much choice & great service as well.

Reply from Rave Coffee
I got my order on time. Went for the most popular batch. I usually love medium roast colombian coffee, its aroma and acidity, and had really high expectations. Unfortunately, it was missing the aroma and was a bit too roasted -this is of course a matter of preference. I switched to another brand and that's closer to my taste.

Reply from Rave Coffee
I have had a wonderful experience with Raf at Rave coffee today, after seekinghelp aboutmy sage coffee machine. He directed me where to go to service my machine on top of superb coffee and service. 5 stars....thank you

Reply from Rave Coffee
The team at Rave are truly wonderful. Every month I order a 1kg bag of coffee beans and it always arrives within 48hrs. The coffee they source from around the world is excellent and I highly recommend that anyone gives them a go. I've not had a single bad experience with them.

Reply from Rave Coffee
I can't fault them the coffee beans are spot on never had an issue with them i tried many single origin or blend and its realy good quality.
I still cant find a realy fruity one yet unless anyone can refer me to one

Reply from Rave Coffee
Ordered an Aeropress Premium from Rave. Ended up with a manufacturing defect and Rave replaced it right away. Customer service was prompt and friendly. Really excellent experience and would highly recommend Rave to anyone.

Reply from Rave Coffee
I gifted several packets to my husband for Christmas. He was thrilled, the coffee was delicious and he was also really impressed with the packaging and welcome booklet. I’ve just placed another order for him and we will be ordering as gifts for other coffee lovers in our family.
Really impressed overall!

Reply from Rave Coffee
Really really good coffee.
Super large selection * single origin and super rare coffees..
Impressed and quite affordable.. great messaging and packaging.
Love the welcome swag.
Super fast deliveries

Reply from Rave Coffee
Fantastic coffee, always has a great choice of beans, blends and strengths. Fast delivery and a great rewards system as well.

Reply from Rave Coffee
I've had a coffee subscription for a couple of years now and I find it super flexible and easy to use - there's a pause/delay/send now function. I have also been very happy with the various equipment and accessories I have bought in that time. Oh, and the coffee is great too, of course!!

Reply from Rave Coffee
I don't usually leave reviews but I just had to on this occasion. Ordered yesterday (22nd Jan) and my order was delivered today. Super fast dispatch etc, definitely didn't expect the order to come so fast when it was free delivery. Ordered the fudge blend after trying a bag from amazon and loving it, and the Guatemala Sugarcane Decaf to try on the evenings that I fancy a coffee. The fudge blend is by far the best coffee I've ever tasted. It goes through my ninja luxe like a dream and makes the most beautiful latte. The smell through the bag is unreal, I could literally just sit and smell the bag for hours 😍 haven't yet tried the decaf but have got high hopes! Will definitely be back when I'm running low!

Reply from Rave Coffee
I’ve only ever been gifted Rave coffee from family who live nearby the roasting facility - but every time, it’s been incredible.
High quality beans, incredibly good flavour and really nice variety. The Italian blend is delicious and of all the beans I've used in the 2 years of owning my Bambino Plus and Fellow Opus (and AeroPress), the Italian blend has had the best extraction, crema and flavour I’ve experienced.
I’ll definitely be ordering more once I use up my current supply!

Reply from Rave Coffee
This sounds like an exaggeration but this coffee is possibly one of the best coffees I have ever had. I got the aeropress gift set as been wanting one for a while. The bag smells delicious and makes an amazing coffee. It arrived quickly and came with a good quality guide to make it. Think I wil be going for the subscription next.

Reply from Rave Coffee
Consistent high quality for the past 12 months. Rave Coffee is always fresh, roasted to order, and excellent value. The packaging is secure and the aroma upon delivery is incredible.
However, I do feel a loyalty scheme or points system for returning customers is missing, especially when compared to other coffee providers. Aside from that lack of incentive, the product itself is outstanding

Reply from Rave Coffee
This is my favourite place to get coffee from, it's always amazing. I particularly love their swiss water decaf. Whenever I've had any issues at all they've been super helpful. Thank you for wonderful coffee:)

Reply from Rave Coffee
Top quality coffee and a decent price, freshly roasted, delivery next day.can't really get better than this.

Reply from Rave Coffee
I give Rave 5 stars for their prompt customer service. I enjoyed the first 1kg bag and then decided to try the Italian blend. When it arrived it was 250g and I emailed received a reply and was sorted within about 10 minutes. No demands for proof and the right size bag is on its way. This is the way to keep customers coming back- thank you

Reply from Rave Coffee
I have put my date of experience as the date of my last order but I first ordered coffee from them almost three years ago in December 2022 and they have been a part of my morning routine very nearly every day since!
In those three years I've settled with the Columbian El Carmen as a monthly subscription and its incredibly consistent and flavourful, but I also like to get a small bag of something different to try every now and then and with the huge range they have (whether a staple like the Italian job blend or a limited edition rare coffee) I'm never left wanting!
Every type of coffee they offer tastes unique, and every morning made better!
I've also only had to contact customer services due to error once in these three years (accidentally sent a smaller bag then i ordered) but they were kind and resolved the issue quickly with me getting the 1kg I ordered and the small bag they sent by accident so I was happy!
TL:DR
Brilliant coffee with lots of choice, fast delivery and reliable customer service!

Reply from Rave Coffee
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