We required different aspect of plumbing and heating done throughout the house from moving gas and water pipes, fitting a new toilet and radiators, plus more. The company is spot on. You are kept... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The work included replacing a really old boiler with brand new one and fitting 8 new radiators. It also involved a new mixer tap in the kitchen and work in both bathrooms, including a new mains operat... See more
2nd time we have used this company. Amazing, appointments made quickly, turn up when they say they will, get on with job, resolve issues professionally and neatly. 2 experts working as a team, resolvi... See more
Company replied
First time using RCA and super happy with the service, quick response from Ryan via WhatsApp to get us booked in, very quickly too. Chase who came out was super helpful in fixing our issues. Ch... See more
Company replied
Company details
Written by the company
RCA specialise in central heating systems and boiler installations. Based in Clackmannanshire, we cover the local area as well as the rest of Scotland and the UK as required
Contact info
United Kingdom
- 01259 929952
- info@rcaplumbheat.co.uk
- rcaplumbheat.co.uk
4.9
Excellent
262 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Totally recommend RCA Plumbing and Heating Services
We required different aspect of plumbing and heating done throughout the house from moving gas and water pipes, fitting a new toilet and radiators, plus more.
The company is spot on. You are kept informed of dates and times, always punctual. The team are all very pleasant and carry out their tasks in a tidy orderly manner.
Highly recommended.
March 16, 2026
Unprompted review
Reply from RCA Plumbing & Heating
Thank you so much for your kind review. We’re delighted to hear you were pleased with the range of plumbing and heating work carried out in your home. It’s great to know you felt well‑informed throughout, and that our team’s punctuality, tidiness and professionalism stood out. Your recommendation means a great deal to us.
Kindest regards,
Alicea
RCA Plumbing & Heating
Administrator
Advertisement
Speedy response
Had an issue with our heating pump and RCA had it fixed and working again within 24 hours. Awesome service as always, thank you!
March 30, 2026
Unprompted review
Reply from RCA Plumbing & Heating
Thank you so much for your review. We’re really pleased we were able to get your heating pump back up and running so quickly. It’s great to hear you were happy with the service — we always aim to respond promptly when heating issues arise. Your kind words are truly appreciated.
Kindest regards,
Alicea
RCA Plumbing & Heating
Administrator
Reply from RCA Plumbing & Heating
Thank you so much for your kind feedback. We’re really pleased to hear you’ve had a great experience with our communication and pricing. It’s wonderful to know you find our team easy to deal with — we truly appreciate your support.
Kindest regards,
Alicea
RCA Plumbing & Heating
Administrator
My elderly mothers heating broke down…
My elderly mothers heating broke down and called RCA. There response was excellent made the old system safe which was definitely unrepairable (40 years old). Quote for new boiler and work to install carried out right away. Professional work completed to a high standard and new heating system has been working perfectly for 7 months now. So I would highly recommend RCA plumbing and heating.
Cameron
August 1, 2025
Reply from RCA Plumbing & Heating
Thank you, Cameron, for taking the time to leave such a thoughtful review. We’re really pleased we were able to respond quickly when your mother’s heating failed and ensure her old system was made safe. It’s great to hear the new boiler installation went smoothly and that everything has been running perfectly since.
Your recommendation means a great deal to us, and we truly appreciate your trust in our team during what can be a stressful situation.
Kindest regards,
Alicea
RCA Plumbing & Heating
Administrator
Excellent prompt experienced service…
Excellent prompt experienced service from RCA Plumbing & Heating. Extremely dependable firm, also helped with small plumbing problem, proving no job too small or too large for this family run business.
March 18, 2026
Reply from RCA Plumbing & Heating
Thank you, Dave, for your kind review. We’re delighted to hear you’ve had such a positive experience with our service. It’s great to know you’ve found us prompt, dependable and able to help with both larger jobs and the smaller issues too. We really appreciate your feedback and your trust in our family‑run business.
Kindest regards,
Alicea
RCA Plumbing & Heating
Administrator
Advertisement
Reply from RCA Plumbing & Heating
Thank you, Ken, for your review. We’re delighted to hear you found our service professional from start to finish. We really appreciate you taking the time to share your feedback.
Fantastic service again
Fantastic service again. Completely faultless and excellent communication and workmanship. Highly recommended.
March 4, 2026
Reply from RCA Plumbing & Heating
Thank you, Paul, for your kind review. We’re delighted to hear you’ve received fantastic service again and that our communication and workmanship continue to meet your expectations. Your recommendation means a great deal to us and we truly appreciate your continued trust in our team.
Kindest regards,
Alicea
RCA Plumbing & Heating
Administrator
Reliable, trustworthy and punctual
Great service. Plumber very knowledgeable. Checked all of the system and left the place immaculate
February 23, 2026
Reply from RCA Plumbing & Heating
Thank you, Leeanne, for your lovely review. We’re really pleased to hear you found our service reliable, trustworthy and punctual. It’s great to know the engineer took the time to check everything thoroughly and left your home immaculate. We truly appreciate you sharing your experience.
Kindest regards,
Alicea
RCA Plumbing & Heating
Administrator
Amassing service
I was really pleased with them. When I phoned they arranged a day and time straight away. On the day they were coming they were called to a gas leak they phoned to keep me informed and said they could be later later I received a message from a plumber called Chase. He was great he explained exactly what he had to do and completed the service . Was very good and also explained that I would receive an invoice and just to follow the instructions in the email. I've had dealing with other plumber that would never give an exact time or day when they could come and left me hanging on. Hence why I was so please with this company. I will contact them again for my service next year and should I need a plumber I'd contact them straight away
February 19, 2026
Reply from RCA Plumbing & Heating
Thank you so much for your lovely review. We’re really pleased to hear how happy you were with the service. Even when emergencies come up, we always aim to keep customers fully informed, so it’s great to know the updates and communication were helpful on the day.
Chase will be delighted to hear your kind words — he takes real pride in explaining everything clearly and making sure customers feel confident in the work being carried out.
We truly appreciate your trust in us, especially after past experiences with unreliable plumbers. It means a lot that you would choose us again for future services.
Kindest regards,
Alicea
RCA Plumbing & Heating
Administrator
Advertisement
RCA are a professional outfit with…
RCA are a professional outfit with knowledge in all areas of plumbing and heating. I would recommend Ryan and his team without reservation! Having just had a new system installed by a highly experienced engineer and having issues - Ryan came to assist - recommended an additional investment which I reluctantly agreed - saying I would get my money back in a couple of years. Straight away the boiler was quieter and gas bills were reduced- I got the money back in nine months! And continue to save money!! One very happy customer. Thank you RCA
February 15, 2026
Reply from RCA Plumbing & Heating
Thank you, Craig, for such a fantastic and detailed review. We’re delighted to hear how pleased you are with your new system and the improvements it’s brought. It’s great to know the engineer’s installation went smoothly and that Ryan’s recommendation made such a noticeable difference — especially seeing your investment pay back so much quicker than expected.
We truly appreciate your trust in us and your kind words about the team. Hearing that you would recommend us without hesitation means a great deal.
Kindest regards,
Alicea
RCA Plumbing & Heating
Administrator
Excellent service
Excellent service. Attentive, friendly and professional. Strongly recommend.
February 5, 2026
Reply from RCA Plumbing & Heating
Thank you, Emanuela, for your lovely review. We’re delighted to hear you received excellent service and found the team attentive, friendly and professional. Your strong recommendation means a great deal to us and is truly appreciated.
Kindest regards,
Alicea
RCA Plumbing & Heating
Administrator
GREAT HEATING ENGINEERS…
Very good at their profession though extremely busy make sure to book in early.
November 22, 2025
Reply from RCA Plumbing & Heating
Thank you, Lynsey, for your kind review. We’re really pleased to hear you’ve found our heating engineers to be highly skilled and professional. We do stay busy, so your reminder to book early is spot on — and very much appreciated. Thank you for taking the time to share your feedback.
Kindest regards,
Alicea
RCA Plumbing & Heating
Administrator
Friendly helpful team who always do a…
Friendly helpful team who always do a great job
January 25, 2026
Reply from RCA Plumbing & Heating
Thank you so much for your 5‑star review. We’re really pleased to hear you’ve found our team friendly, helpful and consistently delivering great work. Your feedback means a lot to us and we truly appreciate you taking the time to share it.
Kindest regards,
Alicea
RCA Plumbing & Heating
Administrator
Advertisement
Reply from RCA Plumbing & Heating
Thank you, Fay, for your kind review. We’re really pleased to hear you’ve received very good service once again. Your continued trust and support mean a great deal to us, and we truly appreciate you taking the time to share your feedback.
Great service
Boiler service was done very professionally, Chase made sure everything was done to the highest standard, if you ever need a new boiler or any other service these guys provide, I throughly recommend them.
January 11, 2026
Reply from RCA Plumbing & Heating
Thank you, Dave, for your kind review. We’re really pleased to hear your boiler service was carried out to a high standard and that Chase made sure everything was completed professionally. It’s great to know you would recommend us for boiler installations and the other services we provide — your feedback means a lot to us.
RCA turned up at time stated
RCA turned up at time stated, work was carried out and I was given run down of what was done , no pressure to take out services plans as my experience in past did, just an all round friendly competent company who carried out work and left place tidy , polite friendly engineer , don’t think u can ask any more from a company , will definitely recommend to family and friends
January 11, 2026
Reply from RCA Plumbing & Heating
Thank you, Ann, for your lovely review. We’re really pleased to hear everything was carried out on time and that you were kept fully informed throughout. It’s great to know you felt no pressure regarding service plans and that the engineer was polite, friendly and left your home tidy.
Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience.
Kindest regards,
Alicea
RCA Plumbing & Heating
Administrator
RCA have as usual been very…
RCA have as usual been very professional in their carrying out of fitting my boiler sensor.
I have never been disappointed in their manner of carrying out any task in relation to being prompt and completing any job with complete professionalism.
January 8, 2026
Reply from RCA Plumbing & Heating
Thank you, John, for your kind review. We’re really pleased to hear you’ve once again received professional and reliable service from our team. It’s great to know the boiler sensor installation was carried out promptly and to the standard you’ve come to expect from us.
Your continued trust and positive feedback mean a great deal.
Kindest regards,
Alicea
RCA Plumbing & Heating
Administrator
Advertisement
As always a friendly and professional…
As always a friendly and professional job done by Chase on boiler service. Also did a long needed impromptu job removing an unused gas fire.
I have no hesitation in highly recommending RCA to anyone needing plumbing work done.
G
December 29, 2025
Reply from RCA Plumbing & Heating
Thank you so much for your kind review. We’re really pleased to hear you received another friendly and professional service from Chase. It’s great to know he was able to take care of your boiler service and also help with the removal of the unused gas fire while he was there.
Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience.
Kindest regards,
Alicea
RCA Plumbing & Heating
Administrator
First time using RCA and super happy…
First time using RCA and super happy with the service, quick response from Ryan via WhatsApp to get us booked in, very quickly too.
Chase who came out was super helpful in fixing our issues. Chase was friendly and knowledgeable, didn't rush the job and went the extra mile to explain things to me and check radiators in our new home.
Definitely recommend these guys and will be a returning customer for sure.
Thanks guys! :)
January 5, 2026
Unprompted review
Reply from RCA Plumbing & Heating
Thank you so much, Lucy, for your lovely review. We’re delighted to hear your first experience with RCA was such a positive one. It’s great to know Ryan was able to get you booked in quickly and that Chase provided such helpful, thorough service on the day.
We’re really pleased he took the time to explain everything clearly and check over the radiators in your new home — he’ll be chuffed to hear your feedback.
We truly appreciate your recommendation and are very happy to have you as a returning customer.
Kindest regards,
Alicea
RCA Plumbing & Heating
Administrator
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.