Great service
Excellent service. From searching for the battery pack, to the delivery all was extremely smooth and quick.
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Excellent service. From searching for the battery pack, to the delivery all was extremely smooth and quick.
Excellent range of stock- responsive when e-mailed and kindly consolidated my order and refunded postage cost without question.
I appreciated their help and would definitely recommend them to others.
Best online model shop around. Always live stock levels. Good prices and excellent service.
Absolutely Fab team, About to give up on the sport as I could not find anyone to fix my Bigrock 6s. Took it to MB models for my last resort and they fixed it within a week! Honestly the customer service was on point and I am
Absolutely over the moon to be back into the hobby!
Absolutely exceptional service. I made a purchase online which was delivered quickly with great communication throughout. I then needed help and contacted MB by email at around 10pm expecting a response the next day. Half an hour and several emails later I had all the answers I needed, before I went to bed!
Bunch of great guys, always good stock levels, fast delivery great service guys.
I have used these guys multiple times now and cannot fault them. They hold a huge range of stock, have almost anything you could want at great prices. Had an issue in the past where a decal sheet was missing and they sent out a new one next day so can't fault the customer service. Next day delivery is also very handy and using a trusted and reliable courier in DPD. I hope they continue to partner with DPD and don't cheap out on Hermes/evri!
Overall great service. Very happy and will always recommend!
Have bought loads of parts from here over the past few months. Love the website, super fast delivery times and extremely helpfull over the phone. Honestly a 10/10 place for RC parts.
Had an awkward problem with Royal Mail, nobody's fault, just unfortunate. Michael took the time to fix it with a kind goodwill gesture. Order with confidence from a quality shop with a great reputation in the sport.
Top quality products with affordable prices and the delivery times are super fast!
What a Brilliant supplier, used for the first time a month ago, competitive pricing, quick delivery. used 3 more times since, great stock and easy to use website.
Absolutely spot on guy's , gave them a call got good feedback on a charger going to be perfect for us when we get back racing many thanks team .
What a great company. I decided to order from them over the weekend based on a recommendation. Then I placed two more smaller orders for sundries which were an after thought. The two after thoughts had shipping costs as they were smaller orders. My fault. Nevermind, I thought.
Quite early on Monday morning I noticed they had refunded the delivery costs on the second two orders, completely unprompted. That's service! That's being on the ball and that's how to turn customers into fans.
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