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Rcgoing Reviews 3

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TrustScore 3.5 out of 5

3.4

Model Shop
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Company details

  1. Model Shop
  2. Aeromodel Shop
  3. Electronics Store
  4. Hobby Store

Contact info

3.4

Average

TrustScore 3.5 out of 5

3 reviews

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Rated 1 out of 5 stars

Poor customer service & product support.

After receiving my $600 RC helicopter, I discovered a couple of “quality control” problems. One of the two batteries I purchased wasn’t charging fully. The other issue was a manufacture defect that appeared to be made by a rushed or lazy employee who assembled the body. After dozens of emails, pictures and videos sent, Senior Account Manager, Ben is blowing me off to Yuxiang directly. I tried explain the problems to them but they say I need to resolve it with RCGoing. Ben is no longer responding to my emails.

July 1, 2024
Unprompted review
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