RC Willey - Summerlin Reviews 457

TrustScore 4.5 out of 5

4.4

3850 S Town Center Dr, 89135 Summerlin, NV, US


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See what reviewers are saying

Rated 5 out of 5 stars

Pretty satisfies overall, nice product seems to be decent quality even though the boxes say made it Vietnam. Pretty much everything is now. The only issue was when they delivered the bedroom set there... See more

Company replied

Rated 5 out of 5 stars

I have received the best customer service from RC Willey at the Summerlin store. Chris, in Appliances, is the epitome of what a salesperson should be. He is patient, knowledgeable, professional, and... See more

Company replied

Rated 1 out of 5 stars

I paid to have my washer and dryer installed. The delivery drivers said they could not install it and did not even uncrate the new units. I also paid to have the old washer and dryer taken, they said... See more

Company replied

Rated 5 out of 5 stars

The evaluation of the damage, the pick up, repair and delivery of my furniture was wonderful. I appreciate the staff taking the time to repair my couch and return it in great condition. I am than... See more

Company replied


Company details

  1. #111 of 169 best companies in Furniture Store
  2. #12 of 24 best companies in Appliance Store
  3. #73 of 115 best companies in Electronics Store
  4. #10 of 15 best companies in Flooring Store
  5. #49 of 85 best companies in Home Goods Store
  6. #9 of 14 best companies in Mattress Store

Written by the company

RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.

RC Willey

Written by the company

Committed to You
For the past 90 years, we have been committed to providing our customers the best furniture, appliances, and electronics at an affordable rate. We look forward to many more years of serving our communities.

Affordable Prices Guaranteed

Affordable furniture, appliances, and electronics since 1932

When you shop with RC Willey you can expect to find some of the best, affordable prices on furniture, appliances, electronics, and mattresses. Find top brands when you shop in-store or online

Contact info

  • 3850 S Town Center Dr, 89135, Summerlin, NV, United States

  • 7025152600

4.4

Excellent

TrustScore 4.5 out of 5

457 reviews

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Rated 5 out of 5 stars

Very easy to look on line to chose a…

Very easy to look on line to chose a loveseat i wanted
Not hard at all
Thank you
Lisa Miranda

June 6, 2026
RC Willey - Summerlin logo

Reply from RC Willey - Summerlin

Hi Lisa! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Pretty satisfies overall

Pretty satisfies overall, nice product seems to be decent quality even though the boxes say made it Vietnam. Pretty much everything is now. The only issue was when they delivered the bedroom set there was only 1 nightstand we pd for 2. Customer service called and sorry I guess it was left off the order by mistake I said ok just bring it out tomorrow. The Lady was nice but said sorry the next available opening for a delivery was a week away. So i ended up driving to pick it up myself. My sales person at the store did help he sent me a 100$ RC Willey in store gift card

June 5, 2026
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Reply from RC Willey - Summerlin

Hi David! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 1 out of 5 stars

I paid to have my washer and dryer…

I paid to have my washer and dryer installed. The delivery drivers said they could not install it and did not even uncrate the new units. I also paid to have the old washer and dryer taken, they said they couldn’t do that either. I was charged for this extra labor.

June 5, 2026
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Reply from RC Willey - Summerlin

Jim, I apologize for the inconvenience you experienced with your recent delivery. We have forwarded this over to our delivery department to address this issue, and they have informed us that have assisted you with your concerns. If you need any additional assistance, please feel free to contact our customer service department at (702) 632-3650 and out team will be happy to help you further!

Rated 5 out of 5 stars

Best Customer Service

I have received the best customer service from RC Willey at the Summerlin store. Chris, in Appliances, is the epitome of what a salesperson should be. He is patient, knowledgeable, professional, and has all the right attributes that someone in sales should have. The only challenge is he is so good at what he does, quite often we have to wait to speak with him; however, he is worth the wait.

May 29, 2026
Unprompted review
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Reply from RC Willey - Summerlin

We are so glad to hear about your positive experience with our team. It is wonderful to know that our efforts to provide excellent service are appreciated. We truly value your patience and understanding.

Rated 5 out of 5 stars

Everything was perfect installation and…

Everything was perfect installation and removal with no damage in the house. Thank you to everyone.

March 15, 2026
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Reply from RC Willey - Summerlin

Hi Lester! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon. Have a great week!

Rated 5 out of 5 stars

Magnolia standup desk

I was waiting for the Magnolia stand up desk for a couple months. I didn’t think it was going to be available again. But you guys got the inventory as stated on the item page. Thank you 😊

May 26, 2026
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Reply from RC Willey - Summerlin

Hi Viveca! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon. Have a great week!

Rated 1 out of 5 stars

The item delivered was denied by us for…

The item delivered was denied by us for the 5th time due to damage!
We are now 4 weeks in without us having the entertainment center being complete!

May 22, 2026
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Reply from RC Willey - Summerlin

We apologize that the product has not met your standards. If you need further assistance, please call our online Customer Service department at 888-584-5156 or visit the store nearest you and work with a sales associate.

Rated 5 out of 5 stars

Warranty furniture repair

The evaluation of the damage, the pick up, repair and delivery of my furniture was wonderful.
I appreciate the staff taking the time to repair my couch and return it in great condition.
I am thankful for the communication before, during and after. I knew what was going on the entire time. Even with the piece of furniture that could not be repaired.
Would do business with RCWilley again

May 22, 2026
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Reply from RC Willey - Summerlin

Hi Stina! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Internet experience great

Internet experience great.
Just waiting to hear when order arrives

May 10, 2026
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Reply from RC Willey - Summerlin

We're happy to hear that you had a great experience with our online store. We appreciate your patience and hope your order arrives very soon!

Rated 5 out of 5 stars

Customer service is outstanding

Customer service is outstanding. I had to change my delivery date, and the representative was extremely friendly and very helpful.

May 4, 2026
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Reply from RC Willey - Summerlin

Hi Sean! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon. Have a great week!

Rated 5 out of 5 stars

Excellent delivery service

I was notified via text the day prior to my delivery of the two hour window my TV would arrive. On the day of delivery, I was notified via text confirming they were on their way, with a map to track them.

May 1, 2026
Unprompted review
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Reply from RC Willey - Summerlin

We're happy to hear that you found our delivery notifications and tracking helpful. Thank you for your positive feedback! We appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

R C Willey Makes Shopping Easy with little to no hassles

I recently purchased a built in oven. First new oven in close to 30 years. After purchasing some issues came up regarding additional installtion fees. I spoke to my salesman and he was able to accommodate my requests due to my budget. RC Willey wants their customers to be happy about their purchases.

April 27, 2026
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Reply from RC Willey - Summerlin

We're happy to hear that the salesman was able to accommodate your requests regarding the installation fees for your new oven. We appreciate your feedback and are glad you're happy with your purchase!

Rated 5 out of 5 stars

Appliances - excellent service.

Wonderful staff, they go above and beyond to assist. Extremely knowledgeable.

April 22, 2026
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Reply from RC Willey - Summerlin

Hi Bradley! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

it was a very pleasant transaction and…

it was a very pleasant transaction and the product arrived on time beautifully. Well worth the money.

November 27, 2025
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Reply from RC Willey - Summerlin

Hi Michael! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

So wanna thank Rep Mose’s not only that…

So wanna thank Rep Mose’s not only that the Henderson location gave me the wrong item and I took it all the way home and had to go back and return it Mose’s was able to help me and get the right product and I was able to pick up the right product at the Summerlin location.

April 20, 2026
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Reply from RC Willey - Summerlin

Hi Danilo! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Quick and easy

April 15, 2026
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Reply from RC Willey - Summerlin

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Superb Customer Service

Eric Murray was extremely helpful throughout the buying and delivery process and resolving any issues. He is s a trusted sales contact at RC Willey.

February 24, 2026
Unprompted review
RC Willey - Summerlin logo

Reply from RC Willey - Summerlin

Hi Diem! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

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