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RDA SERVICE & INSTALLATION LTD Reviews 

443
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 275 reviews, reviewers overwhelmingly had a great experience with this company. People frequently mention that the visiting technicians are exceptionally polite, highly knowledgeable, and remarkably efficient at diagnosing and resolving various appliance problems quickly. Customers genuinely appreciate the helpful guidance provided during home visits, noting that overall service interactions are handled smoothly and professionally from start to finish. However, some customers also noted frustrating difficulties in reaching support by telephone, alongside unexpected communication issues when trying to get answers about ongoing problems. A few other people also felt that certain appliance repairs were left incomplete, requiring multiple visits or extra follow-up efforts to fully resolve the issue.

What people talk about most

Service

Consumers find service to be a delightful and reliable experience, frequently praising the knowledgeable and... See more

Staff

Users describe positive interactions with staff, frequently noting that engineers are friendly, professional,... See more

Product

People report ambiguous experiences with product, noting that some appliances like ice machines and cookers... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising prompt communication via texts... See more

Customer communications

Customers had ambiguous experiences with customer communications, as some reviewers praised the team for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Engineer turned up early to look at one of the ovens in my range cooker. It was Christmas Eve so his timing was appreciated. Although it was actually something my husband did to the cooker so no actu... See more

Rated 5 out of 5 stars

Massive thanks to our engineer Zach today. The cooling fan in our cooker has never worked well. It was replaced under warranty twice by a different company and we continued to have issues. Today... See more

Rated 5 out of 5 stars

Contacted RDA for an out of warranty induction hob repair. The person who took the initial booking was friendly and we got an appointment the same week. The engineer was knowledgeable and within less... See more

Rated 5 out of 5 stars

Washing machine was coming up ‘dc’ on the screen, initial engineer thought it was the door but when the 2nd engineer Stephen visited with a brand new door and fitted it, the issue was still there. He... See more

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

443 reviews

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4.7

All reviews

(443)

271 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

My engineer was excellent

My engineer was excellent and went above and beyond thankyou. The repair to my tunble dryer went ahead quickly easily .When he realisided that I wasnt feeling so good he offered to make me a cup of tea . Thank you again for such amazing service

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

Washing Machine Repair

Darren S was a lovely young man and a credit to your company., knew exactly what was to be done and had my washing machine up and running properly in no time.... Thank you Darren S... :-)

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

Engineer arrived on time and was…

Engineer arrived on time and was polite, well turned out and friendly. He was very efficient and and helpful. We would have absolutely no hesitation in recommending RDA services to anyone needing an appliance repaired.

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing quick service

Requested an online appointment around 7.30am yesterday morning. Says there was an apppintment available for this morning. Recieved email to say brian would be out to look at washing machine sometime today. Brian turned up at 9.30am and had my washing machine back up and running by 10am. Very quick turnaround and service. Thank you brian and rdarepairs.

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Thank you Zak for quickly identifying our new Rangemaster’s factory fault. He arrived when he said he would. The problem was clearly explained and thankfully, resolved.
I wouldn’t hesitate to recommend RDArepairs.

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Excellent experience - Zach attended to fix the element of my oven. He arrived promptly after the phone call and was here for less than 30 minutes and solved the issue with the oven. Very happy with the service provided.

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service from RDA SERVICE &…

Fantastic service from RDA SERVICE & INSTALLATION. Engineer arrived when stated and quickly and efficiently carried out the repair to my BEKO washing machine. I would not hesitate to use RDA, as first option in the future

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

Quick service

Engineer arrived within 2 days after logging call, instant assessment that new machine was required.
Excellent quick service & would definitely recommend.

April 14, 2026
Unprompted review

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