Engineer turned up early to look at one of the ovens in my range cooker. It was Christmas Eve so his timing was appreciated. Although it was actually something my husband did to the cooker so no actu... See more
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Darren is well mannered respectful and…
Darren is well mannered respectful and knowledgeable. He has been a few time to repair our white goods. Was pleased to see him again.
A credit to RDA
Very efficient
Had an absolutely positive experience…
Had an absolutely positive experience with the engineer who came to fix my washing machine The problem was not the machine but was down to my stupidity.The engineer was professional kind and very reassuring he gave me good advice regarding my machine.He is a real asset to the company .
Excellent service
Excellent service. Message sent prior to arrival informing me engineer on his way. Very pleasant young man who was professional,knowledgeable, efficient and very friendly. Problem was identified and rectified quickly. Felt very relaxed with the engineer, which is unfortunately not always the case when any repairs are needed within the home. Would highly recommend.
The guy was really friendly and…
The guy was really friendly and understanding
Very pleased with this friendly and efficient company
The staff at RDA were very efficient, pleasant and helpful. They ordered the parts quickly and arranged a date that suited me for the engineer to visit. The engineer was friendly and the job was successfully completed within an hour. Overall, an excellent service and it was reasonably priced. I was very pleased and would recommend them.
Amazing service super helpful
Amazing service super helpful. Wouldn’t want anyone else fixing my appliances. Could thank you enough.
Very polite young man arrived on time…
Very polite young man arrived on time kept me informed at all times cleared up after himself deffo recommend the firm . Carolann
Arrived on date they all ready had the…
Arrived on date they all ready had the parts.
Friendly and relatively quick in finding fault.
Very happy with service from reporting my issue to completion
Quick repair
Quick repair, got washing machine back to working order like it's brand new
Cowboy workers
One star and they only got that because I can’t score lower.
At least 4 visits for the dishwasher. And they left it leaking. After a bad repair.
The level of incompetence is second to none.
Rely on the D&G contract as I sincerely doubt that anyone would privately pay for their work.
Communication is very poor with this company. Not offering morning or afternoon appointments. Instead they only offer all day appointments and don’t phone ahead of arrival. Just turn up.
I absolutely loved that they turned up twice with incorrect or no parts. Complete waste of everyone’s time.
I love how they create faults for a return visit to obtain more money from the company.
One guy turned up absolutely smelling of cigarettes to the point of making the kitchen smell of cigarettes. It was so strong that I’m debating if he actually had a smoke in there.
Unfortunately D&G choose to use them and thankfully they have written off 2 of 4 appliances so I don’t have to worry about them for the new ones.
This company has single-handedly made me question the D&G cover.
The absolute cowboy workers are giving a really bad name for the few good ones.
The engineer Ryan carried out the works…
The engineer Ryan carried out the works was very good informing us of what all steps needed to get sorted.
Ryan arrived as agreed and speedily…
Ryan arrived as agreed and speedily diagnosed thé problem then gave good advice on how to reduce the possibility of the same problem reoccurring. Great service and information provided.
Amazing service.
Amazing service.
Engineer was fantastic. Very professional, knowledgeable and friendly.
He talked me through each stage of the repair in detail.
Can’t fault this company at all.
5 🌟
Job done well and by a good guy
Job was organised through D&G. Turned up on the correct day, I got notification they were on their way, job done quickly and well.
Zack the engineer was helpful and polite
Just how you want it
Efficient and Professional
Really impressed with the level of service. Was available on short notice. Extremely efficient in identifying and resolving my issue. Excellent customer service. Would highly recommend.
Great service
The engineer was super friendly and polite and fixed the problem so quickly! Great service!
Excellent service quick and helpful…
Excellent service quick and helpful very polite
First class service from this company.
First class service from this company.
Ryan who attended was very polite, professional and supportive. I would recommend. Thanks
Great service
Zach arrived promptly, introduced himself, worked very efficiently and did a great job.
Very happy.
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