RDO Kitchens & Appliances Reviews 9,193

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,132 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpful and knowledgeable staff who provide great advice and ensure a smooth ordering process. Many appreciate the prompt and efficient delivery service, often noting that products arrive on time and are well-packaged. The installation teams are frequently commended for their professionalism, care, and willingness to explain how appliances work, often going above and beyond. However, some customers also noted issues with delivery scheduling and communication, experiencing delays or uncertainty about arrival times. A few other people also felt that they received faulty products and were dissatisfied with the company's response and accountability in resolving these issues.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising the efficiency, politeness, and... See more

Staff

Consumers consistently report positive experiences with staff, highlighting their helpfulness and efficiency... See more

Service

Customers consistently note positive experiences with service, often highlighting the efficiency,... See more

Product

People report positive experiences with products, praising the quality of appliances like fridge/freezers and... See more

Order

Reviewers express satisfaction with the ordering process, often highlighting its ease and efficiency, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service as always from RDO, fitters arrived within their time slot and worked speedily to remove old built in fridge and replace it with my new one. Tidy workers , they explained the initia... See more

Rated 5 out of 5 stars

Exceptional customer support. Ordered a NEFF warming drawer. It arrived promptly, very well packaged. They phoned after order was placed to confirm exactly what was needed. Aldo offered a most welcome... See more

Rated 5 out of 5 stars

Quick delivery. Was kept informed throughout process by email & text. 2 hour delivery slot and a handy map to track delivery van - makes it so much easier to plan. Delivery team were very friendly,... See more

Rated 5 out of 5 stars

We had a great experience with RDO firstly with Tracey who took us around the showroom. Holly was so helpful and always ready to answer questions, provide alternatives and sort things out. The kitchen... See more


Company details

  1. Appliance Store
  2. Electronics Store
  3. Kitchen Supply Store
  4. Washer and Dryer Store

About RDO Kitchens & Appliances

Written by the company

Next Day Delivery
Multibuy Discounts
Kitchen Design
Deals of the Week

 

Free Next Day Delivery

At RDO, we ensure your purchase arrives when you need it. Enjoy free next-day delivery, right to the room of your choice, with complimentary unpacking. No hidden fees, just clear and straightforward service - because transparency is part of our promise to you.

 

Multibuy Discounts

Why shop around when you can get everything in one place? We offer significant discounts on larger orders, making it easier and more cost-effective to purchase all your appliances from us. Save more as you buy more - only at RDO.

 

5-Star Customer Service

Experience service like no other! Our sales representatives are seasoned industry experts, ready to guide you with their knowledge before your purchase. Plus, our dedicated after-sales team ensures you are supported long after you buy. At RDO, we’re all about a personal touch - no automated responses, just real people offering real help.

 

Thousands of Products In-Stock

Choose from thousands of products available in our extensive warehouse. Whether it’s next day delivery or same day click & collect, we have what you need ready to go. Our vast selection ensures you always find exactly what you’re looking for.

 

RDO: The Place to Go

For unbeatable prices, exceptional service, and comprehensive care, RDO is your ultimate destination. Whether upgrading your home or outfitting a new one, remember, RDO is the place to go!

RDO Kitchens & Appliances

Written by the company

RDO is the place to go!
Award winning service online and in store.

Our Delivery Promise

FREE Next day delivery

FREE Next day delivery
At RDO, we ensure your purchase arrives when you need it. Enjoy free next-day delivery, right to the room of your choice, with complimentary unpacking. No hidden fees, just clear and straightforward service – because transparency is part of our promise to you.

Contact info

4.9

Excellent

TrustScore 5 out of 5

9K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent RDO team

The 2 fitters (Mark & Phil) were 1st class.

They were on time, tidy, polite. They hit a couple of problems, but explained the options, and worked around the issue to get a great result.

It was baking hot, and they worked for much longer than I expect they were anticipating.

Highly recommend them (and RDO)

June 26, 2026
Unprompted review
Rated 5 out of 5 stars

RDO are helpful

RDO are helpful, efficient and deliver on time. I explained that I am elderly so need extra help and they did. Both on the phone , from the store, and the two delivery men. They were courteous and thoughtful . I will use RDO again!

June 26, 2026
Unprompted review
Rated 5 out of 5 stars

Great service from RDO

Great service from RDO. Called Chris Frantz (sales) to tell him we needed a partial delivery - no problem! Quick as a flash delivery was arranged. Today the delivery team Chris and Simon, dropped off our appliances. Professional, friendly and happy to help.
Thank you RDO team!

June 25, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent from start to finish.

Excellent from start to finish.
Confirmation tephone call of order. Delivery notifications.
Tracking ,
I have used this company a few times, they have always done exactly what they stated

June 23, 2026
Unprompted review
Rated 5 out of 5 stars

Super service

RDO we’re recommended to me by our dishwasher repair man when our was unrepairable. Spoke to Alex who was incredibly helpful and gave a range of options within budget. Delivery was efficient, very happy with service and would recommend

June 24, 2026
Rated 5 out of 5 stars

Fantastic customer support!

Fantastic customer support. A definite cut above the rest. You know when you just get a feeling about a company that does business really well. Personal and competent customer support. Highly recommended!

June 17, 2026
Rated 5 out of 5 stars

Amazing service

Amazing service, really appreciated the phone call from Oliver Johnson to thank me for ordering from RDO. Price on washing machine was a lot less than lots of other retailers. Delivery went as planned and all in all perfect. Would definitely use RDO again and highly recommend.

June 22, 2026
Rated 5 out of 5 stars

RDO are an excellent choice for appliances

RDO are always really helpful and reliable. The machine we wanted for my mum was available and cheaper than AO and other places. Their delivery and installation was excellent: timely, reliable and very considerate for my elderly mum. We love that they are a local business.

June 22, 2026

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