RDX Sports Reviews 

5,039
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 60 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the fast delivery service and state that the athletic equipment is exceptionally well made and durable. Buyers note that the support team is remarkably helpful, polite, and quick to resolve sizing mistakes or order problems. Many individuals mention receiving complimentary items, extra gifts, or prompt replacements when something unexpectedly goes wrong. However, some customers also noted issues with parcels being delivered to the wrong address or arriving completely damaged. A few reviewers experienced frustrating delivery delays, poorly manufactured items, and significant difficulties securing proper refunds. Others expressed disappointment regarding missing components or defects inside their packages upon arrival.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the high quality, comfort, and... See more

Customer service

Clients share positive opinions on customer_service, noting that representatives are consistently helpful,... See more

Order

Reviewers highlight ambiguous aspects of order experiences, reflecting a sharp division among consumers. Many... See more

Quality

Customers had ambiguous experiences with quality, expressing a mix of high satisfaction and notable... See more

Delivery service

People report ambiguous experiences with delivery_service, as opinions on shipping times and courier... See more

Reviews shaping this summary

Rated 4 out of 5 stars

At first I had some problems with wrong sizes and a torn rash guard but after talking with the customer service ( wich was very fast at replying ) they replaced the Radhauses with no additional price... See more

Company replied

Rated 5 out of 5 stars

Ordered some sports shorts for my son-in-laws Christmas present, which arrived very quickly. Unfortunately they were too small so contacted RDX and asked if I could exchange them for a larger size. Th... See more

Company replied

Rated 5 out of 5 stars

Fabulous company and staff. I put through an incorrect order which was immediately rectified and they even sent a complimentary gift over the new year and a really nice follow up email. My products... See more

Company replied

Rated 5 out of 5 stars

Dealing with RDX Sports has been a pleasure! I ordered this punching bag and it arrived quickly but without the chains. I emailed their customer service team and the matter was handled with urgency an... See more

Company replied


Company details

  1. Fitness Equipment Store
  2. Boxing Club
  3. Martial Arts Club
  4. Sporting Goods Store

Information provided by various external sources

RDX Sports is a manufacturer and retailer of high quality, professional boxing, martial arts equipment and sports wear. We have a passion for both the Boxing and MMA industries and are committed to excellence, with each individual product passing through our rigorous quality control system, from larger items such as our punch bag frames right down to our boxing gloves. Supplied to gyms, personal trainers, amateur and professional boxers and fighters. We have fast become known as being 'the fighter's choice' for our superior quality products, as well as our exacting standards of customer care.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

5K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 93% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(5,039)

71 reviews in the last 12 months

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Rated 5 out of 5 stars

Had to return and CS was excellent.

Got a wrist support sleeve and unfortunately did not meet my expectations. Nevertheless reached out to CS and they offered a resolution straight away. They even provided a returns label with no Q's asked which I really appreciate as not all companies do this as they expect to cover costs. Also got refunded processed as soon as the courier picked up the return, absolutely faboulous.

Was very pleased with the CS provided by Nadine Spencer!

Even though It didn't go as planned my order I will still reconsider your items due to your outstanding customer service!👍🤝

July 31, 2025
Unprompted review
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Reply from RDX Sports

Thank you so much for your kind feedback! Your appreciation means a lot to us, and we look forward to the opportunity to serve you again in the future.

Rated 5 out of 5 stars

Consistent quality

I wanted to do clean and press but my back hurt.Then i got an RDX belt....tough leather padding at a great price.Basically its allowed me to continue lifting and transformed my physique!

July 31, 2025
Unprompted review
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Reply from RDX Sports

Thank you so much for your kind words! We are pleased to hear that everything met your expectations. We truly appreciate your feedback and look forward to serving you again in the future!

Rated 1 out of 5 stars

These are the worst gloves I've ever…

These are the worst gloves I've ever used. No support paddling and hurts my palms, and no firm grip, which makes them slippery and dangerous to use.

July 22, 2025
Unprompted review
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Reply from RDX Sports

Thank you for your feedback, and we apologize for the inconvenience you have experienced. Please contact us at (compliance@rdxsports.com) so we can assist you further and explore possible solutions. Your satisfaction is our priority, and we are here to help!

Rated 5 out of 5 stars

Great customer service

Great customer service. I was a size large in the size chart but the shin guards were too big for me. I let RDX know and they told me to make a return so I did. They asked me what size I wanted the replacement and I received it 2 days after I sent the return. They paid all shipping associated. They were extremely professional in communicating. By far the best customer service that I ever dealt with. The product is also of very good quality. I recommend this compagnie to anyone who practices martial arts.

July 19, 2025
Unprompted review
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Reply from RDX Sports

Thank you so much for your kind words! We are pleased to hear that everything met your expectations. We truly appreciate your feedback and look forward to serving you again in the future!

Rated 5 out of 5 stars

quick and competent service from RDX

I received quick and competent assistance with my issue regarding a product, and they provided me with a suitable solution. I greatly value the company and its products and look forward to using more new ones.

July 18, 2025
Unprompted review
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Reply from RDX Sports

Thank you so much for your kind words! We are pleased to hear that everything met your expectations. We truly appreciate your feedback and look forward to serving you again in the future!

Rated 5 out of 5 stars

Incredible customer service best sports…

Incredible customer service best sports brand by far to buy equipment.

July 9, 2025
Unprompted review
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Reply from RDX Sports

Thank you so much for your kind words! We are pleased to hear that everything met your expectations. We truly appreciate your feedback and look forward to serving you again in the future!

Rated 1 out of 5 stars

Do NOT buy the RDX Arm Pad Aura Plus T-17

I purchased the RDX Arm Pad Aura Plus T-17 in late October 2024 and 9 months later, the lower arm strap has detached from the pad during a training session due to very poor stitching. These pads are NOT robust and can NOT withstand intense impacts. I have contacted RDX and sent photos of the pad and strap. They have responded quickly and have offered me a 10% discount as a good will gesture but to be honest, that's not good enough. This product should be removed from their website. Do not spend your hard earned money on this product.

July 4, 2025
Unprompted review
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Reply from RDX Sports

Thank you for your feedback, and we apologize for the inconvenience you have experienced. Please contact us at (compliance@rdxsports.com) so we can assist you further and explore possible solutions. Your satisfaction is our priority, and we are here to help!

Rated 3 out of 5 stars

Great Response Time, But Quality Let It Down

Bought the RDX T1 Black Shin Instep Guards on 2 Feb 2025 and with only light use the strap stitching has come loose rendering the shin guards useless.

I emailed RDX and while I appreciate their swift response I do not think it is appropriate:
"While we are unable to offer a replacement or repair under warranty at this time, we would be happy to assist you with a goodwill gesture. Should you wish to place a new order, we would be glad to include a complimentary gift item as a token of appreciation."
This is a product designed for physical use and shows clear signs of fault, after only light use and within a few months of purchase. It’s especially frustrating given the item is now unusable due to a stitching failure, which is clearly a manufacturing fault rather than wear and tear.

EDIT - After writing this review we did receive a replacement.

July 2, 2025
Unprompted review
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Reply from RDX Sports

Thank you for your feedback, and we apologize for the inconvenience you have experienced. Please contact us at (compliance@rdxsports.com) so we can assist you further and explore possible solutions. Your satisfaction is our priority, and we are here to help!

Rated 5 out of 5 stars

Brilliant design goes with pretty much…

Brilliant design goes with pretty much anything very good wrist support good padding good price the only problem is after a couple of hooks white appeared on the glove

June 26, 2025
Unprompted review
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Reply from RDX Sports

Thank you for being a valued customer and for your continued support. We look forward to serving you in the future and exceeding your expectations.

Rated 5 out of 5 stars

I recently bought gloves and shin…

I recently bought gloves and shin guards from RDX which I greatly recommend because of their comfort and quality.

June 18, 2025
Unprompted review
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Reply from RDX Sports

Thank you so much for your kind words! We are pleased to hear that everything met your expectations. We truly appreciate your feedback and look forward to serving you again in the future!

Rated 5 out of 5 stars

Great service, decent quality

Have only ordered two products from RDX, a dipping belt and some knee straps. Both arrived the day after ordering, with free delivery and the quality has been a real surprise. Both items have been much better than I expected for the price. Will definitely keep using them, as so far they have had great customer service and been decent quality.

June 10, 2025
Unprompted review
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Reply from RDX Sports

Thank you so much for your kind words! We are pleased to hear that everything was sorted so quickly and you were happy with our product and service. We truly appreciate your feedback and look forward to serving you again in the future!

Rated 1 out of 5 stars

STAY CLEAR OFF RDX F4 BOXING GLOVES

Got rdx f4 boxing months ago and after just using them on the bag, they have started falling apart from the inside, have to be the worse experiences in boxing gloves i have used in 25 year off doing it. STAY CLEAR, awful equipment.

June 10, 2025
Unprompted review
RDX Sports logo

Reply from RDX Sports

Thank you for your feedback, and we apologize for the inconvenience you have experienced. Please contact us at (compliance@rdxsports.com) so we can assist you further and explore possible solutions. Your satisfaction is our priority, and we are here to help!

Rated 5 out of 5 stars

Absolutely wonderful service very…

Absolutely wonderful service very helpful quick response. Great communication.

June 9, 2025
Unprompted review
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Reply from RDX Sports

Thank you so much for your kind words! We are pleased to hear that everything met your expectations. We truly appreciate your feedback and look forward to serving you again in the future!

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery. Great quality and fair pricing.

March 11, 2025
Unprompted review
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Reply from RDX Sports

Thank you for your valuable feedback! We are pleased to hear that everything met your expectations. If you need any assistance in the future, please feel free to contact us.

Rated 5 out of 5 stars

Above & beyond customer service. Bought the 6’ standing punch bag for my…

Bought the 6’ standing punch bag for my son
as a birthday gift, I left it a little late but the guys at RDX assured me they’d do everything possible to get it here on time.
They did exactly that I cannot recommend these guys and their products enough quality gear quality service big thank you to everyone at RDX.

May 9, 2025
Unprompted review
RDX Sports logo

Reply from RDX Sports

Thank you so much for your kind words! We are pleased to hear that everything was sorted so quickly and you were happy with our service. We truly appreciate your feedback and look forward to serving you again in the future!

Rated 1 out of 5 stars

Disappointing

Unfortunately poor communication and understanding of status regarding the items I ordered over a week ago. Finally they conceded they are unable to locate my item and sending replacement. I’m not holding out much hope based on experience to date. Fingers crossed

May 6, 2025
Unprompted review
RDX Sports logo

Reply from RDX Sports

Thank you for your feedback, and we apologize for the inconvenience you've experienced. Please contact us at (compliance@rdxsports.com) so we can assist you further and explore possible solutions. Your satisfaction is our priority, and we are here to help!

Rated 1 out of 5 stars

This is an update on a item I bought…

This is an update on a item I bought from RDX which was a six foot punch bag at the time I gave it rave reviews sadly 2 years later with my son and daughter using it. The bag has come away from the base leaving them unable to use , my issue is that I contacted RDX with the hope of sorting something out, with there response of the punch bag being of warranty . So my updated advice is do not buy this product if you intend to use it as it is intended I would only recommend it for young children .

May 6, 2025
Unprompted review
RDX Sports logo

Reply from RDX Sports

Thank you for your feedback, and we apologize for the inconvenience you've experienced. Please contact us at (compliance@rdxsports.com) so we can assist you further and explore possible solutions. Your satisfaction is our priority, and we are here to help!

Rated 5 out of 5 stars

The customer service is fantastic

The customer service is fantastic. I contacted due to a small issue, they have been fast, friendly and I had a new pair of gloves delivered within 2 days of sending the first e-mail.
Really friendly and can’t do anymore for you.
Brilliant!

April 24, 2025
Unprompted review
RDX Sports logo

Reply from RDX Sports

Thank you so much for your kind words! We are pleased to hear that everything was sorted so quickly and you were happy with our service. We truly appreciate your feedback and look forward to serving you again in the future!

Rated 5 out of 5 stars

Very well made ..

Very well made ... and so cheap it's amazing quality nice job guys sons love your gloves to... Nice one

March 13, 2025
Unprompted review
RDX Sports logo

Reply from RDX Sports

Thank you so much for your kind words! We are pleased to hear that everything was sorted so quickly and you were happy with our product and service. We truly appreciate your feedback and look forward to serving you again in the future!

Rated 5 out of 5 stars

The best support I have experienced…

The best support I have experienced this year. Very polite, fast and helpful. Good quality MMA gloves.

March 14, 2025
Unprompted review
RDX Sports logo

Reply from RDX Sports

Thank you so much for your kind words! We are pleased to hear that everything was sorted so quickly and you were happy with our product and service. We truly appreciate your feedback and look forward to serving you again in the future!

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