RDX Sports Reviews 

5,040
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional support team for rapidly resolving sizing mistakes, missing parts, and other unexpected hiccups. Many people also highlight that fitness equipment and accessories like boxing gloves and weight lifting belts are durable, well made, and arrive in a timely manner. Some reviewers were not happy with occasional delivery errors, noting that courier services sometimes dropped parcels at incorrect addresses or caused shipping delays. A small group of consumers also experienced challenges regarding inflexible return guidelines and frustrating delays when attempting to process exchanges or secure refunds.

What people talk about most

Product

People report positive experiences with product quality, noting that gear like lifting belts, gloves, and... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being... See more

Order

Reviewers express mixed feelings regarding their order experiences. Many consumers highlight extremely fast... See more

Quality

Consumers find quality to be ambiguous, with highly mixed experiences reported across different items. While... See more

Delivery service

Customers had ambiguous experiences with delivery service, reflecting a high level of disagreement. While... See more

Reviews shaping this summary

Rated 4 out of 5 stars

At first I had some problems with wrong sizes and a torn rash guard but after talking with the customer service ( wich was very fast at replying ) they replaced the Radhauses with no additional price... See more

Company replied

Rated 5 out of 5 stars

Ordered some sports shorts for my son-in-laws Christmas present, which arrived very quickly. Unfortunately they were too small so contacted RDX and asked if I could exchange them for a larger size. Th... See more

Company replied

Rated 5 out of 5 stars

Fabulous company and staff. I put through an incorrect order which was immediately rectified and they even sent a complimentary gift over the new year and a really nice follow up email. My products... See more

Company replied

Rated 5 out of 5 stars

Dealing with RDX Sports has been a pleasure! I ordered this punching bag and it arrived quickly but without the chains. I emailed their customer service team and the matter was handled with urgency an... See more

Company replied


Company details

  1. Fitness Equipment Store
  2. Boxing Club
  3. Martial Arts Club
  4. Sporting Goods Store

Information provided by various external sources

RDX Sports is a manufacturer and retailer of high quality, professional boxing, martial arts equipment and sports wear. We have a passion for both the Boxing and MMA industries and are committed to excellence, with each individual product passing through our rigorous quality control system, from larger items such as our punch bag frames right down to our boxing gloves. Supplied to gyms, personal trainers, amateur and professional boxers and fighters. We have fast become known as being 'the fighter's choice' for our superior quality products, as well as our exacting standards of customer care.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 93% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(5,040)

72 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very reliable and helpful

Very reliable and helpful
The shipment arrived quickly, but unfortunately I had chosen the wrong size. The team supported me quickly and easily with the return and exchange. They not only guided me through the process step by step, but also provided me with further information on their own initiative (for example, when the parcel was dropped off at a parcel store). Whenever there was a delay in the process, I was kept up to date by customer service and they also followed up when steps were delayed on my part. Highly recommended.

March 22, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service!

When my parcel was lost in transit, customer service immediately took ownership of the problem, I was then kept informed of progress with daily emails, offered realistic choices, and this issue was swiftly resolved.

This gives both confidence to recommend to others and to place further orders.

Where after-sales service can be woefully lacking when things go wrong, it is refreshing to deal with a company whom clearly value their customers and go the extra mile.

Highly recommended.

March 28, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Customer service

Had a small issue with my order, staff responded immediately to my email to provide info and help with the issue. Received order a couple days later, excellent quality and fit. Will be ordering from them again.

March 19, 2024
Unprompted review
Rated 4 out of 5 stars

Super fast delivery

Super fast delivery, my item arrived the following day.
1 star minus since I did not receive any order confirmation nor tracking number after the payment. I was wondering if my order was placed correctly or if I did a mistake. Luckily I took a screenshot of the order number and contacted customer service. They directly assisted and informed that my parcel has already arrived - which was true! They sent me nonetheless the missing information and were super fast, friendly and efficient - great customer service!

March 20, 2024
Unprompted review
Rated 5 out of 5 stars

RDX L2 Mark Pro

I purchased the RDX L2 Mark Pro Sparring gloves which unfortunately developed a disfigurement. I emailed RDX to explain what had happened and with a very fast response they had shipped an order of the same gloves within 2 days. The customer service was by far the best I've had, extremely helpful and very efficient. Top quality products and services to match would always recommend to anyone

March 15, 2024
Unprompted review
Rated 5 out of 5 stars

Top notch eqipment

High quality equipment at reasonable prices. Customer service is exemplary! Rdx are and will continue to be my preferred choice of equipment suppliers for myself and my boxing academy.

March 15, 2024
Unprompted review
Rated 5 out of 5 stars

Sauna suit

I got the sauna suit and it is great quality. The customer service was great, they replied to my emails in rapid time and took it upon themselves to make me feel like a valued customer. Would highly recommend to anybody

March 9, 2024
Unprompted review
Rated 5 out of 5 stars

Superb company

Not only does this company go above and beyond with their customer service but their products are also very high quality at a reasonable price. They will be my first choice for fighting products going forward.

March 5, 2024
Unprompted review
Rated 5 out of 5 stars

Great S7 bazooka gloves …

Great product and excellent customer service! The gloves went out of stock after I ordered them online and the customer service team went out of their way to find a replacement pair of boxing gloves in the color that I ordered.

March 3, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Fantastic company.
Being new to the sport I ordered an item that was not quite suitable and the assistance and guidance from this company is second to none. Absolutely fantastic service and highly recommend.
Thank you

March 1, 2024
Unprompted review
Rated 5 out of 5 stars

Fast product replacement

When my MMA Shinguards developed a tear in training, they quickly sent me a new pair because their warranty covers any equipment that becomes damaged of its own failure. They were kind and thorough!

February 25, 2024
Unprompted review
Rated 1 out of 5 stars

Appalling service

Appalling service . Ordered an item for my partners birthday . Courier they used never delivered the item. I reached out to RDX who initially said they had arranged for courier to delivery to me the following day . Day came to an end and no delivery . I emailed RDX who then said the courier would not be delivering to me . Now no present for
My partner . I’ve basically
Waited in my flat all day for 3 days for
no reason and RDX failed to deliver the goods.

February 23, 2024
Unprompted review
RDX Sports logo

Reply from RDX Sports

Hey Melissa!

Kindly accept our sincerest apologies for the inconvenience caused. We shall try our best to facilitate you on a priority basis and get the issue resolved for you.

Kind Regards

Rated 4 out of 5 stars

gym equipment for my son

Ordered some gym equipment for my son. He makes good use of them. Products looked and felt good quality, delivery was quick. Only issue is my 10% discount code didn't work.

December 20, 2023
Unprompted review
Rated 5 out of 5 stars

I ordered my hand wraps and the next…

I ordered my hand wraps and the next day they came I was so happy as I expected a longer wait and they are very high quality.

February 10, 2024
Unprompted review
RDX Sports logo

Reply from RDX Sports

"Thank you for taking the time to share your positive feedback with us! We're thrilled to hear about your positive experience."

Rated 5 out of 5 stars

great quality products

they offer great quality products at a good price, with great customer service

December 22, 2023
Unprompted review
RDX Sports logo

Reply from RDX Sports

"We are truly grateful for your kind words. It's customers like you that make our job so fulfilling."

Rated 5 out of 5 stars

Quick delivery

Quick delivery, brilliant quality especially at the price

February 9, 2024
Unprompted review
RDX Sports logo

Reply from RDX Sports

"Your positive feedback means a lot to us. It's customers like you who inspire and motivate us to do our best every day."

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look