They kept me informed of the tracking…
They kept me informed of the tracking for the package. But the ferns were not as full as I expected, and they are a lighter color than the others I have.
August 18, 2026
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
2.7
Poor
7 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Advertisement
Artificial Fern Scam br Reactioy
I saw Reactioy’s advertisement of large, lush artificial Boston ferns on Facebook; I ordered two. I waited over a month for the package to arrive from Ireland. I was shocked to see a small flat package with two small fern fronds! Of course, I was expecting a large box with two huge ferns! What a scam! The Reactioy company does not have an address or phone number posted. I contacted the support email. I was told that it would cost $20 to ship the small package to China and was offered a $4 refund. Later, I was offered a $7 refund! What a joke! I paid $40. Please beware of this company!!
August 11, 2026
Unprompted review
Product is mot as advertised and looks…
Product is mot as advertised and looks fake. It needs to be returned
July 23, 2026
Unprompted review
The leaves have permanent fold marks on…
The leaves have permanent fold marks on the edges. Does not represent the look from the advertisement. Otherwise, the purchase would have been satisfactory.
July 7, 2026
Unprompted review
This looks NOTHING like the picture!
This looks NOTHING like the picture!! Cheaply made and took forever to receive. Just Horrible
June 16, 2026
Unprompted review
Advertisement
These are the emails that I sent and…
These are the emails that I sent and they are not responding.
I received the parcel today and it is nothing like what I expected according the website videos and photos. I am truly disappointed with the quality of this product.
Attached, are additional photos where you express in your description that each branch can reach 27.55 inches in length and 43.30 inches when expanded, which you can see in the pictures I am providing that it is not even close. I have added a picture of your advertisement as well to show that it is false. I need a complete refund for this product as you failed to present the product as is. Thank you.
I sent pictures as they requested and they will will not provide a reasonable solution. I am reporting them to facebook.
June 3, 2026
Unprompted review
Not really like I expected!
I am somewhat disappointed in the fern. It is a very bright green which makes it look artificial. I got 2 branches and it is not very full..$19.99 but taxes and shipping made if $31.17.
They were very nice in keeping me informed during the shipping process.
May 16, 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.