ReadyRx Reviews 285

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the staff's helpfulness, patience, and professionalism in answering questions and providing support. Many people appreciate the fast processing and shipping, with several noting timely deliveries and proactive follow-ups from the care team. The overall service is frequently described as excellent, with consumers feeling well-supported throughout their journey. However, some customers were dissatisfied with the product itself, reporting issues with product specifications or products that arrived warm despite requiring refrigeration. A few other people also felt that the customer service was uncooperative when issues arose, and some reported concerns related to product use.

What people talk about most

Customer service

Consumers find customer service to be positive. Many reviewers praise the amazing, top-notch, and exceptional... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the team for being friendly,... See more

Product

Clients share ambiguous opinions on product. Many reviewers praise the effectiveness of products like... See more

Service

Reviewers highlight positive aspects of service, often praising the fast and easy process, quick... See more

Delivery service

Customers generally express satisfaction with the delivery service. Many reviewers highlight fast shipping,... See more

Based on these reviews

Rated 4 out of 5 stars

I did not receive the vial stated on the website which led to some confusion.... However, not an expert nor pharmacist ReadyRx's Cus. service reached out to assist my interpretation of my NAD prescri... See more

Company replied

Rated 4 out of 5 stars

I have been impressed with everything about RxReady, except one thing. When my shipment first arrived there was zero directions covering the basics. Remember for most of us, self-injecting ourselves i... See more

Company replied

Rated 5 out of 5 stars

Hello I’m happy to leave a review. We’ve been working together for about 5 months, and I’m absolutely thrilled with NAD+. The product truly works — I’ve noticed increased energy, mental clarity, and... See more

Company replied

Rated 5 out of 5 stars

Processing was fast! I was expecting my order to arrive later due to my experience with a previous provider but ReadyRx exceeded my expectations! I also did a lot of research on pricing and no one can... See more

Company replied


Company details

  1. #20 of 32 best companies in Health Consultant
  2. #37 of 80 best companies in Fitness and Nutrition Service
  3. #38 of 54 best companies in Online Pharmacy
  4. #74 of 160 best companies in Vitamin and Supplements Store
  5. #35 of 63 best companies in Weight Loss Service
  6. #34 of 58 best companies in Wellness Program

Written by the company

At ReadyRx, your treatment journey starts with a personalized plan tailored to meet your specific needs and goals. We simplify the process of connecting you with a state-licensed medical provider and ensure that your medications are delivered seamlessly and swiftly to your doorstep. Our dedication to your well-being goes beyond mere delivery. Through our user-friendly portal, you can log in to communicate with your Client Success Team and consult with a doctor anytime. At ReadyRx, everything we do is designed with you in mind, ensuring a smooth and supportive experience every step of the way.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

285 reviews

5-star
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1-star

Replied to 69% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

ReadyRx is super fast

ReadyRx was super fast, professional and precise with my medication, and all my queries were answered promptly! It took a couple of days to get my first shipment, I am very happy!

M Monteiro

March 13, 2026
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Reply from ReadyRx

Thank you for sharing this. We’re glad everything felt fast, professional, and precise, and that your questions were answered promptly. It’s great to hear your first shipment arrived quickly and that you’re happy with the experience.

—The ReadyRx Team

Rated 5 out of 5 stars

Super helpful and answered all of my…

Super helpful and answered all of my questions. Product came very fast and had no issues

March 13, 2026
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Reply from ReadyRx

Rafael, thank you for the review. We’re glad your questions were answered, delivery was quick, and everything arrived without any issues.

—The ReadyRx Team

Rated 5 out of 5 stars

I thought they were great

I thought they were great. They made sure they got in touch with me and made sure they understood exactly what the problem was. The CSR was very nice. His name was Mitch.

March 9, 2026
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Reply from ReadyRx

Leah, thank you for sharing this. We’re glad Mitch took the time to understand the issue and make sure you felt heard. We’ll make sure he sees your kind words.

—The ReadyRx Team

Rated 5 out of 5 stars

The fact that a representative…

The fact that a representative proactively called the day I received my first package of sermorelin and was sensitive to reschedule the call at a better opportunity for me to focus on the information I needed to properly use the product and that another representative followed up - while professionally giving me a significant amount of information - all adds up to a very impressive first impression.

March 11, 2026
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Reply from ReadyRx

Theodore, thank you for such a thoughtful review. We’re glad that first call came at the right time, that the team was flexible about rescheduling, and that the follow-up gave you the information you needed to feel confident getting started. It means a lot to hear that level of care made a strong first impression.

—The ReadyRx Team

Rated 4 out of 5 stars

I loved the prompt responses from Dr's…

I loved the prompt responses from Dr's whether on email, call backs and the detailed instructions they give. Packages were delivered ready to go.

March 12, 2026
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Reply from ReadyRx

We’re so glad the prompt responses and detailed guidance stood out. It’s great to hear everything arrived ready to go and that the whole process felt smooth.

—The ReadyRx Team

Rated 5 out of 5 stars

Very thorough

Very thorough

March 11, 2026
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Reply from ReadyRx

Kimberly, thank you. We’re glad the process felt thorough and took the time it needed.

—The ReadyRx Team

Rated 5 out of 5 stars

The customer service is awesome

The customer service is awesome

March 11, 2026
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Reply from ReadyRx

Love hearing that. Thanks for the kind words. We’re glad the customer service has stood out.

—The ReadyRx Team

Rated 5 out of 5 stars

Amazing Business

With everyone trying to rip off everyone and give them inactive products. I can say Readyrx has not and has given a fair price and has provided a excellent product. Would definitely recommend

March 11, 2026
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Reply from ReadyRx

Thank you for saying that. We work hard to offer fair pricing and quality products, so it means a lot to hear that came through. We really appreciate the recommendation.

—The ReadyRx Team

Rated 1 out of 5 stars

Looooong intro process

Looooong intro process, deceptive marketing, waste of time. This is getting more common lately, but is still not acceptable. They put me through an incredible amount of information collection only to inform me that the only way they sell is a subscription/monthly fee basis, which is likely hard to cancel, and not what I want anyway. I am buying a product, not an albatross and constant financial drain.

March 11, 2026
Unprompted review
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Reply from ReadyRx

Chris, I’m sorry the process felt longer and more frustrating than it should have. ReadyRx does operate on a subscription model, but nothing is active unless a patient chooses to move forward, and subscriptions can be canceled at any time. We understand that model is not for everyone. If the pricing structure or renewal process felt unclear upfront, that’s fair feedback, and we’ll keep working to make it easier to understand earlier in the process.

—The ReadyRx Team

Rated 5 out of 5 stars

Amazing staff support!

Staff support is amazing. I had questions regarding my medication upon the medications arrival and the staff support was available and knowledgable.

March 10, 2026
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Reply from ReadyRx

Sharie, thank you for the kind words. We’re glad the team was available right when your medication arrived and could answer your questions clearly. It means a lot to hear the support stood out.

—The ReadyRx Team

Rated 5 out of 5 stars

Crystal was very informative

Crystal was very informative, she was able to answer all my questions and made me feel confident about using my new medications.

March 10, 2026
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Reply from ReadyRx

Crystal will be so glad to hear this. We’re happy she answered all your questions and helped you feel confident getting started with your new medication.

—The ReadyRx Team

Rated 5 out of 5 stars

They explain everything in detail and…

They explain everything in detail and answered all of my questions.

March 10, 2026
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Reply from ReadyRx

Vickie, thank you for sharing this. We’re glad everything was explained in detail and that all of your questions were answered.

—The ReadyRx Team

Rated 5 out of 5 stars

Very nice people easy to talk to and…

Very nice people easy to talk to and process went smooth..

March 10, 2026
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Reply from ReadyRx

Glad to hear the team was easy to talk to and that everything went smoothly. We appreciate you taking the time to leave a review.

—The ReadyRx Team

Rated 5 out of 5 stars

Very informative and helpful with any…

Very informative and helpful with any questions.

March 8, 2026
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Reply from ReadyRx

Glad to hear the team was informative and helpful with your questions. We appreciate you taking the time to share that.

—The ReadyRx Team

Rated 5 out of 5 stars

Great customer service

I was having trouble getting my information and a young man called and walked me through it … very patiently

March 9, 2026
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Reply from ReadyRx

Susan, thank you for sharing this. We’re glad he took the time to walk you through everything with patience and make it easier. That kind of support matters, and we appreciate you taking the time to leave a review.

—The ReadyRx Team

Rated 5 out of 5 stars

It’s been almost 2 months

It’s been almost 2 months. I can see a lot of changes.

March 8, 2026
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Reply from ReadyRx

Areeb, that’s great to hear. We’re glad you’re noticing real changes after these first couple of months. Thanks for taking the time to share your experience.

—The ReadyRx Team

Rated 5 out of 5 stars

Excellent customer service…

Excellent customer service knowledgeable and proactively reaching out to support me and my health !

March 8, 2026
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Reply from ReadyRx

Gina, thank you for the kind words. We’re glad the team has been knowledgeable and proactive in supporting both you and your health. We appreciate you taking the time to share this.

—The ReadyRx Team

Rated 5 out of 5 stars

Online health care .Very professional and pointed no wasted…

Very professional and pointed no wasted time . Timely and communicated shipments. Even had a phone call today to check up on me . A +

March 8, 2026
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Reply from ReadyRx

D, thank you for the great review. We’re glad the process felt professional, efficient, and well communicated from start to finish. Nice to hear the follow-up call stood out too. We appreciate the A+.

—The ReadyRx Team

Rated 5 out of 5 stars

Great provider and quick response.

Easy to work with. Great NAD+ product. It was less 10 minutes response time from question to support and response. I've been in contact with a number of providers of Tirzepatide and NAD+ and no one has responded as quickly as Readyrx!

March 7, 2026
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Reply from ReadyRx

Martin, thank you for this. We’re glad the process has been easy to work with and that the NAD+ product has been a great fit. Fast support matters, so it means a lot to hear our team stood out.

—The ReadyRx Team

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