I did not receive the vial stated on the website which led to some confusion.... However, not an expert nor pharmacist ReadyRx's Cus. service reached out to assist my interpretation of my NAD prescri... See more
Company replied
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Review summary
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Based on these reviews
I have been impressed with everything about RxReady, except one thing. When my shipment first arrived there was zero directions covering the basics. Remember for most of us, self-injecting ourselves i... See more
Company replied
Hello I’m happy to leave a review. We’ve been working together for about 5 months, and I’m absolutely thrilled with NAD+. The product truly works — I’ve noticed increased energy, mental clarity, and... See more
Company replied
Processing was fast! I was expecting my order to arrive later due to my experience with a previous provider but ReadyRx exceeded my expectations! I also did a lot of research on pricing and no one can... See more
Company replied
Company details
- #20 of 32 best companies in Health Consultant
- #37 of 80 best companies in Fitness and Nutrition Service
- #38 of 54 best companies in Online Pharmacy
- #74 of 160 best companies in Vitamin and Supplements Store
- #35 of 63 best companies in Weight Loss Service
- #34 of 58 best companies in Wellness Program
Written by the company
At ReadyRx, your treatment journey starts with a personalized plan tailored to meet your specific needs and goals. We simplify the process of connecting you with a state-licensed medical provider and ensure that your medications are delivered seamlessly and swiftly to your doorstep. Our dedication to your well-being goes beyond mere delivery. Through our user-friendly portal, you can log in to communicate with your Client Success Team and consult with a doctor anytime. At ReadyRx, everything we do is designed with you in mind, ensuring a smooth and supportive experience every step of the way.
Contact info
United States
- review@readyrx.com
- readyrx.com
4.4
Excellent
285 reviews
Replied to 69% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
Well my RX was suppose to be overnight…
Well my RX was suppose to be overnight should 2-5 then it was supposed to be2-9 by 9pm its after 9 pm on 2-9so instead of 4 days without now its atleast 5days and tracking its in SF and not even prepared for delivery yet now they have changed my delivery to the 11th by 9pm now it goes from 4 days without to 6 days without i don't have the energy to keep up with my regimen its like I'm going to have to start all over again mind you it showed up in sacramento sunday and that's 40 minutes from me so something seems to be wrong
January 29, 2026
Reply from ReadyRx
Gary, I’m sorry for the confusion and the frustration with tracking. Your February order shipped with USPS Ground Advantage, which typically runs 5–7 business days. It was handed to USPS on Feb 3 and delivered on Feb 10, so it arrived within that shipping window. The “overnight” language in the shipping confirmation email is misleading, and we’re updating it so it reflects the actual shipping method going forward.
—The ReadyRx Team
Ready RX. Tricky, tricky, tricky…
Ok. I’m not a review writer but I’m slightly irritated with my experience with this company. I started completing a form online to get more information about their NAD+ nasal spray, but ultimately went with another company instead (now thankful I did). I unsubscribed from the mailing list I was added to and the text messages I was receiving multiple times a day. Just when I thought they were out of my life, I receive a call that left a message saying the pharmacy needed more information to fill my prescription. I called the number back and realized they just wanted to say they ‘noticed I didn’t complete the order form online’. It is 6:30pm and I was just sitting down to eat with my family, so this was the most unprofessional experience I could imagine. I politely asked them to stop texting, emailing, and calling me going forward. I’m very glad that I avoided paying this company a cent of my money, especially when I opted out of every form of communication and they still called me at 6:30 in the evening AND masked it as if a real pharmacy needed important information from me. Buyer beware here and do your research before moving forward with them.
February 9, 2026
Unprompted review
Reply from ReadyRx
Jamie, I’m sorry this felt intrusive and poorly timed. Our outreach was intended to follow up on an incomplete intake and confirm whether you wanted to proceed, not to mislead you. That said, if you opted out, we should have respected that without additional contact. We’ve removed your information from marketing outreach going forward.
—The ReadyRx Team
Reply from ReadyRx
Crystal will love hearing this. Thank you for taking the time to call her out. We’re lucky to have her on the team, and we’re glad she took great care of you.
—The ReadyRx Team
Crystal did a wonderful job
Crystal did a wonderful job! She is a fantastic member of the ReadyRX TEAM!
February 5, 2026
Reply from ReadyRx
Crystal will love hearing this. Thank you for taking the time to call her out. We’re lucky to have her on the team, and we’re glad she took great care of you.
—The ReadyRx Team
the staff great le
Customer Service is efficient , good Listener
I'm a New Client /patient I have no complaints .
February 5, 2026
Reply from ReadyRx
Dennis, thank you. We’re glad the team listened, kept things efficient, and made a good first impression. Welcome, and if anything comes up, we’re here to help.
—The ReadyRx Team
Very easy, painless
Very easy, and fast service. They did a follow up to see how it was going.
January 29, 2026
Reply from ReadyRx
Ryan, glad the process was easy and fast, and that the follow-up helped. If anything comes up as you continue, we’re here.
—The ReadyRx Team
Very helpful
Very helpful, kind and straightforward with sharing the product information . No hidden fees. Kate was very helpful.
February 3, 2026
Reply from ReadyRx
Arzu, thank you for this. We’re glad everything felt clear and straightforward with no surprises. Kate will be happy to hear she was helpful.
—The ReadyRx Team
Very good service fast and easy to get…
Very good service fast and easy to get my questions answered it was very pleasant.
February 5, 2026
Reply from ReadyRx
Darren, thank you. Glad everything felt fast and easy and that your questions were answered in a pleasant way. We appreciate you.
—The ReadyRx Team
Crystal provided excellent service
Crystal provided excellent service. She understood my prescription meds and answered my questions about how to administer them.
February 4, 2026
Reply from ReadyRx
Barry, thank you for the kind words. Glad Crystal understood your prescription and explained how to administer it in a clear way. We’ll make sure she sees this.
—The ReadyRx Team
Not impressed so Far - Not as Advertised - Iffy "Customer Service"
Not impressed so Far, will update one way or the other after receiving the medication and using it.
But so far, I ordered NAD+ And Sermorelin Caps. On their site they Clearly (took pics) advertise Overnight Shipping on both products.
Well they shipped one, and they Obviously (again took pics) used USPS Ground Advantage, the SLOWEST and yes Cheapest method of shipping. I originally thought it was the NAD+ which has to be refrigerated (so you can see how it's a problem that instead of overnight it will take 6 days to arrive). However they said it was actually the capsules that had shipped.
Ok... Well it still didn't ship overnight. I conveyed this through their chat Several times in several ways and either they Played dumb or simply didn't care as they never even bother to acknowledge that they had obviously shipped it using the wrong service. They simply kept saying that delivery dates are determined by the carrier. RIGHT... Well Not when you use the incorrect shipping service to begin with.
Seems Sus. Based on this I'm a bit weary of what other issues will come up with their products and service but we'll see. Maybe it will be smooth sailing from now on and I can update this more positively.
February 4, 2026
Unprompted review
Y’all did an amazing job
Y’all did an amazing job. My order came in so fast thank you. y’all called me back to check up on me renew my orders. Tell me how to do the injections and tell me when where and how many times thank you so much.
February 4, 2026
Reply from ReadyRx
This is so kind, thank you. We’re glad your order arrived quickly and that the follow-up calls helped you feel confident with when and how to do your injections. If any questions come up along the way, we’re here for you.
—The ReadyRx Team
Customer service agents are polite and…
Customer service agents are polite and willing to work with you on your order if you are having complications.
The agent was with me through the whole process of my first initial order.
February 4, 2026
Reply from ReadyRx
Thanks for this. We’re glad our team was polite, worked through the complications with you, and stayed with you through your first order. If anything comes up next time, we’re here.
—The ReadyRx Team
Reply from ReadyRx
Susan, thank you. Glad the team was helpful and informative. If anything else comes up, we’re here.
—The ReadyRx Team
Received a call right after my product…
Received a call right after my product was delivered asking if I had any questions. Very nice CS agent.
February 3, 2026
Reply from ReadyRx
Glad we were able to check in right after delivery and make sure you felt set up. Thanks for the kind words about the customer service agent.
—The ReadyRx Team
Reply from ReadyRx
Appreciate the note. Glad the team was helpful and responsive. If you need anything else, we’re here.
—The ReadyRx Team
The product is great and of great…
The product is great and of great quality. The customer service is awful if you need something.
January 28, 2026
Reply from ReadyRx
Marcus, thank you for the honest feedback. I’m glad the product quality has been strong, and I’m sorry your experience with support fell short. Our Care Team is available Monday to Saturday, 8 AM to 6 PM Pacific. You can reach us from your patient dashboard, by email at clientsuccess@readyrx.com, or by phone at 310-878-1003 so we can help get things sorted.
—The ReadyRx Team
I recently became a customer of ReadRx…
I recently became a customer of ReadRx and purchased a three-month supply of Sermorelin. The delivery service was excellent—the product arrived within four days. Since then, I’ve had several questions regarding usage and maintenance, and I can honestly say this has been one of the best customer service experiences I’ve ever had. Every question I’ve asked has been answered within minutes. I’m truly a customer for life.
February 3, 2026
Reply from ReadyRx
Vladimir, thank you for the thoughtful review. Glad your Sermorelin arrived quickly and that our team has been able to answer your questions fast and clearly. That kind of support is exactly what we aim for. We appreciate you being with us.
—The ReadyRx Team
Reply from ReadyRx
Thank you for saying this. It means a lot to hear the team felt kind and genuinely helpful. If you need anything, we’re here for you.
—The ReadyRx Team
Reply from ReadyRx
So glad our team could help. If anything else comes up, just reach out.
—The ReadyRx Team
Reply from ReadyRx
Christopher, appreciate the note. Glad we got back to you quickly with what you needed. If anything else comes up, we’re here to help.
—The ReadyRx Team
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