While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

REALLY HONEST matched our insurance needs to real cover options to suit our business and current scale, helping us find a great deal.

Company replied

Rated 5 out of 5 stars

We reached out to Fuelled after a recommendation and instantly felt like we had found the right insurance partner. As a small business owner, insurance has always felt like a bit of a chaotic place, b... See more

Company replied

Rated 5 out of 5 stars

Fuelled team (Josh) has been fantastic to work with. They brought real clarity to complex policy considerations, guided us toward the most suitable terms, and played a key role in negotiating a price... See more

Company replied

Rated 5 out of 5 stars

We’ve worked with Fuelled since our early days, and we’re now a more mature business (numerically anyway). They have been absolutely brilliant throughout, for years. They are a different bre... See more

Company replied

Company details

  1. Business Insurance Company

Written by the company

Business insurance, but REALLY HONEST® Most brokers make money by keeping things complicated. Hidden fees, opaque pricing, a renewal email you ignore until it's too late. We built REALLY HONEST because we got tired of watching that happen. We're a Certified B Corp™ insurance broker for growing businesses. Directly authorised by the FCA and genuinely invested in whether your cover actually works for you. WHY US? - 96% of our clients renew - No small print surprises - Quarterly check-ins, not just at renewal - We review the market on your behalf, for the best cover at the best price


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

35 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Wouldn't go anywhere else

We reached out to Fuelled after a recommendation and instantly felt like we had found the right insurance partner. As a small business owner, insurance has always felt like a bit of a chaotic place, but the team made it simple and gave me the confidence that we had the right cover in place. They've also been super responsive to our changing needs and understand what it means to be a growing, purpose driven business. Then they became a fellow B Corp and it became even more of a no-brainer. We wouldn't look anywhere else

September 27, 2025
Unprompted review
REALLY HONEST ® logo

Reply from REALLY HONEST ®

Thanks s much for the kind words, Joe!

Rated 5 out of 5 stars

Fuelled team (Josh) has been fantastic…

Fuelled team (Josh) has been fantastic to work with. They brought real clarity to complex policy considerations, guided us toward the most suitable terms, and played a key role in negotiating a price that works for all parties. Thoughtful, pragmatic, and highly effective throughout.

April 2, 2026
Unprompted review
REALLY HONEST ® logo

Reply from REALLY HONEST ®

Thank you! We like Josh, he's a good egg.

Rated 5 out of 5 stars

Brilliant end-to-end service

Brilliant end-to-end service. Hollie and Kathryn were great and made the entire process seamless. Would totally recommend.

January 26, 2026
Unprompted review
REALLY HONEST ® logo

Reply from REALLY HONEST ®

Thanks so much. Hollie and Kath are a Dream Team.

Rated 5 out of 5 stars

Excellent team!

Alex and team at Fuelled have helped us with our comprehensive business insurance needs for a number of years. They've always been highly responsive and thoughtful, including helping us secure coverage overseas as our business continues to grow. Highly recommend them.

April 28, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Impressed so far!

Bugged me every year on renewal, then I eventually sent through our renewal. They straight away offered to take on the existing policy and saved a few hundred pounds. Have been very responsive and good to work with

March 18, 2025
Unprompted review
Rated 5 out of 5 stars

Our experience was 10/10

Our experience was 10/10, the team really helped alleviate the workload and stress of having to navigate the market for us. Especially for someone like me that's time poor and a total novice in this department that just wants to be told what the best option is. Superb!

August 5, 2024
Rated 5 out of 5 stars

Fantastic service and just a different breed of insurance company

We’ve worked with Fuelled since our early days, and we’re now a more mature business (numerically anyway). They have been absolutely brilliant throughout, for years.

They are a different breed of insurance company from any other I’ve come across - it really feels like they are in your corner and want you to win. There’s a lot of flexibility and excellent client care. The team there really are pre-occupied with whether or not you are getting the most/best out of the policies.

Would very, very highly recommend Fuelled - especially to startup or scaleup founders.

NB we deal with Hollie and Steve the most I believe.

June 13, 2024
Unprompted review
REALLY HONEST ® logo

Reply from REALLY HONEST ®

Thanks for your review!

Rated 5 out of 5 stars

Best team and product going

Incredibly easy to use and the team at Fuelled took the time to understand our business in detail before coming back with a quote that beat the competition! So easy to work with.

March 12, 2024
Unprompted review
REALLY HONEST ® logo

Reply from REALLY HONEST ®

Thanks for your feedback!

Advertisement
Rated 5 out of 5 stars

The pinnacle of insurance

It’s rare you get to be enthused by insurance, it’s boring, expensive and generally just not a joyful chore. Except when I dealt with Fuelled. Now, you might say this is because they were cheaper than the other quotes I’d got, but that’s only part of the story. Hollie, who I dealt with, was exceptional at both explaining why things were as they were, the best way to tailor the quote and was ultimately really on the ball (I got a quote at just after midnight as she was ‘running behind’). I’ll go as far as to say that if you don’t buy insurance from Fuelled, you’ve probably made a mistake.

August 6, 2024
Unprompted review
REALLY HONEST ® logo

Reply from REALLY HONEST ®

We’re super grateful for the review, thanks James!

Rated 5 out of 5 stars

Insurance, but less painful!

Great at what they do, insurance is usually a frustrating experience to deal with, at Fuelled, they talked me through everything and I understood why they needed certain bits of information. I have real peace of mind, that if anything were to go wrong, I have the correct cover to sleep well at night, and that's what I need from my insurance provider!

March 31, 2024
Unprompted review
REALLY HONEST ® logo

Reply from REALLY HONEST ®

Thanks Adam, super happy to have you as a customer.

Rated 5 out of 5 stars

Very nice company to work with and the…

Very nice company to work with and the people who run it are always available and helpful. We are a tech startup company, based in UK and we work with Fuelled for over 5 years. We always feel that we have a trusted advisor and a great team to rely on.

May 29, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic brokerage

Fantastic brokerage. Supported me with my business beyond the initial expectations of an insurance company for many years now.
Here’s to 2023
Thank you fuelled

January 27, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Fantastic team and service.

Fantastic team and service.

Was helpful well beyond my initial expectations of an insurance brokerage.

Fuelleds future looks bright.
Looking forward to hearing about your ventures.

October 14, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Top quality brokerage

Top quality brokerage, with excellent customer care! Made me feel at ease through the whole process. Would highly recommend Fuelled to anyone!

January 18, 2023
Unprompted review
Rated 5 out of 5 stars

Really understood my business

Fuelled did a great job of finding very affordable cover for my businesses. I was very impressed with their attention to detail and really trying to understand what I needed.

I would definitely recommend to any businesses that needs help understanding what cover they need without paying the Earth!

January 31, 2023
Unprompted review
Rated 5 out of 5 stars

Fuelled has been an absolute asset

Fuelled has been an absolute asset in getting my business off the ground. They are clear and transparent with what my needs are when it comes to being set up for sustained growth and protection as my company develops. I appreciate how available they’ve made themselves to make sure I understand exactly what I do and don’t need, as well as clarifying why and how they can help. The entire team has made me feel like they are a part of the team rather than another company I work with. If you’re looking to build wisely and want to feel like you’ve got people on your side literally looking out for you, I’d strongly recommend you reach out to Fuelled.

November 10, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look