rearmechhanger.com Reviews 

818
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently mention the exceptionally helpful staff and clear website features that make locating rare bicycle parts completely straightforward and stress-free. Furthermore, people appreciate the prompt delivery services, noting that items arrive very quickly and in wonderful condition to get their bikes back on the road. Some people were dissatisfied with shipping delays, mentioning that orders took several days longer than expected to reach their destination. A few reviewers also experienced frustrating communication gaps or found the website postage options somewhat confusing during the overall purchasing process.

What people talk about most

Product

Consumers find the product experience to be exceptionally positive, consistently praising the high quality... See more

Delivery service

Customers consistently note positive experiences with delivery service, often highlighting super fast... See more

Service

Reviewers highlight positive aspects of service, noting that staff are extremely helpful and quick to... See more

Order

Users describe ambiguous interactions with order experiences, reflecting a wide range of differing feedback.... See more

Price

People report positive experiences with price, noting that products are reasonably priced and offer good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I requested info. Got a solid quick reply with ref to part number and everything. My part isn't available but with some dialogue we think what we are seeing may work. Just getting to this stage i... See more

Rated 5 out of 5 stars

For your info this was for an old ,2012 approximately, Colnago C60 & yours was the only site I could find one, I live in Australia so had it posted to family address in the UK and on to me here, i... See more

Rated 5 out of 5 stars

Great experience all round - found the hangar I needed, correctly identified as fitting my frame, arrived very quickly. Especially helpful as my frame generally comes built up with Shimano, and the... See more

Rated 5 out of 5 stars

So so helpful when I phoned them. Looked at my request straight away. Went out of their way to look at photos to match my hanger. Ordered two and they posted immediately. Excellent customer service.... See more


Company details

  1. Bicycle Store

Written by the company

rearmechhanger.com are specialist suppliers of Rear Mech Hangers, Derailleur Hangers, Gear Hangers, Frame Savers, Dropouts, whichever term you prefer to use! Not only do we stock thousands of different Rear Mech Hangers, with many in numerous colours, but we can also supply bespoke Factory Direct Hangers, based on your need and specifications. Specialist advice and support is available from our Cytech Accredited Master Technicians.


Contact info

4.8

Excellent

TrustScore 5 out of 5

818 reviews

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Hasn’t replied to negative reviews

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4.8

All reviews

(818)

89 reviews in the last 12 months

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Rated 1 out of 5 stars

I made a mistake having been confused…

I made a mistake having been confused with their website. The item came after a week of waiting but I needed the one with countersink screws. I have emailed them but have had no response. There is also no publicly displayed returns policy. I have had to place an order with another company and will be returning this as it is no use to me. Sad that they were unable to help. I only wrote this as I keep getting automatic prompts to write a review despite the lack of the product!

August 12, 2024
Rated 5 out of 5 stars

When a quick delivery is everything

As always with these kids of products, you need them quickly. After my bike destroyed its derailleur and took the hanger with it, I found the part I needed with Rear Mech Hanger and paid a drop extra to get it the next day. Fits perfectly and being black in colour, matches my frame! Very pleased and thanks guys.

August 15, 2024
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Rated 1 out of 5 stars

Mech hanger came swiftly in the post…

Mech hanger came swiftly in the post but screw holes and fit were not perfect and despite very carful fitting it cam e loose and the threads were stripped after a 10 mile ride, I emailed the company but as yet have had no reply.

June 17, 2024
Rated 5 out of 5 stars

Very happy with this order

No problems with this order. Item was a perfect match for the hanger I had managed to mangle and true to the image on the website. Arrived quickly. Very happy.

June 17, 2024
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