Rearo Reviews 

1,895
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely helpful, knowledgeable, and always ready to go above and beyond to make interactions pleasant. Consumers also note that the products are of fantastic quality, and orders typically arrive promptly on time without any unexpected hurdles. Though some customers experienced frustrating issues with items arriving damaged or missing necessary installation parts upon delivery. A few other people also felt that delivery times occasionally took longer than expected, requiring extra patience from buyers. People mentioned that resolving these occasional setbacks sometimes required additional follow-up with the support team.

What people talk about most

Staff

Clients share positive opinions on staff, highlighting their professional, friendly, and knowledgeable... See more

Service

People report high satisfaction with the service, highlighting a smooth, straightforward, and efficient... See more

Product

Customers consistently note positive experiences with product, highlighting the fantastic quality, great... See more

Delivery service

Users describe positive interactions with delivery service, highlighting prompt and on-time arrivals.... See more

Order

Customers had positive experiences with order, highlighting smooth transactions and excellent communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Found a splashback online which we thought would look well in the new kitchen. The option was there to order a free sample which we did. Arrived quickly but was not really a suitable match. However, w... See more

Rated 5 out of 5 stars

The staff at Rearo Glasgow are terrific. Helpful, knowledgeable and patient they clearly explained to a novice like me how to successfully install ceiling cladding, worktops, splashbacks, floor tiles... See more

Rated 5 out of 5 stars

Ordered shower wall panels, from start to finish communication was excellent. The panels arrived damaged and were no longer in stock. Jordan in Aberdeen went out of his way to help source alternati... See more

Rated 5 out of 5 stars

We're giving our shower room a refresh & wanted wetwall to match what's already in the shower enclosure. Really easy ordering system. The only issue was that it took the full 10 working days for... See more


Company details

  1. Bathroom Remodeler

Information provided by various external sources

Rearo has been innovating quality bathroom and kitchen products since 1991. Manufacturing from our 60,000 sq ft facility in Glasgow, our team of highly skilled craftsmen create first class products for both the domestic and commercial markets.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(1,895)

85 reviews in the last 12 months

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Rated 5 out of 5 stars

Cracking service!

I deal with Chloe,Marcus and Neil at Rearo on a regular basis at Washington and are an absolute pleasure to deal with.Cracking service and lovely people.
Always look after me and couldn't ask for any more!
Rearotastic :-)

June 26, 2025
Unprompted review
Rated 2 out of 5 stars

Disappointed with aspects of product and customer service

Bathroom ceiling panels ordered and delivered promptly. The panels themselves are excellent but the edging trim (coving) needed to fit it was nothing like that in the main product picture, of very poor quality and a terrible colour match - it looks lilac in comparison. A call to ask about it was met with total indifference.

May 19, 2025
Rated 5 out of 5 stars

Exellent service

Exellent service recommending to suit board, and then upgrading the caps to metal at no extra cost. The delivery arrived as promised and the board is now fitted.

June 1, 2025
Rated 5 out of 5 stars

Great service

Great service - made an order for click and collect. Product arrived on time. Great quality materials and good pricing too. Will definitely be back.

May 15, 2025
Rated 5 out of 5 stars

First class service

From my first contact with Fiona I had first class service. Fiona was absolutely amazing she sorted everything out for me . I needed it delivered outside of their normal delivery day and she sorted it out. Fiona went above and beyond. The quality of the worktops are brilliant. Highly recommend

May 12, 2025

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