I had excellent customer service from Eddie because he was very emphatic and asked if I wanted to increase my insurance with sunlife I had rang after my husband died almost two years ago and I didn’t... See more
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Here at Reassured Ltd, we specialise in finding you the cheapest life insurance cover, whatever your needs. We are one of the UK’s largest brokers of Protection Insurances specialising in life insurance, and have the experience and expertise you need to secure your cheaper, better life insurance policy. We understand the world of life insurance can be confusing, which is why we’re here to demystify the jargon and make it simpler for you to choose your ideal policy. We make it easy for you to find, set up and start your perfect life cover today, giving you peace of mind that your family are protected.
Free Trust Service
Reduce and potentially avoid Inheritance Tax and delays due to probate
Contact info
Belvedere House, Basing View, RG21 4HG, Basingstoke
- 0808 168 2025
- review@reassured.co.uk
- reassured.co.uk
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Customer service representative was Excellent!!
Customer service representative contacted us within minutes of submitting a quote request and was extremely helpful in working through available cover options for us. The representative was courteous and respectful throughout the call and came across very knowledgeable and professional.
Our circumstances changed very soon after the call and we did not move forward with ReAssured, despite offering very competitive options.
Their 4.8 rating on Trustpilot is a true reflection and although we did not move forward with cover on this occasion we would certainly recommend ReAssured to friends, family and colleagues..."well done" to all!
Kiera i spoke was most helpful
Kiera i spoke was most helpful, ensured i had the best affordable policies for me, professional snd friendly
Alex explained everything clearly even…
Alex explained everything clearly even when I repeatedly asked numerous questions.
He had quickly found several suitable quotes for me and helped me complete the relevant application to get things moving.
Good product at reasonable price
Peter was very patient and explained everything to me. The completion of all medical details was long but overall a pleasing experience. Product what I needed at reasonable price.
Very pleasant and helpful young man I spoke to.
Very pleasant and helpful young man I spok.
Very freindly knowledgeable customer…
Very freindly knowledgeable customer service experience
Morgan was marvellous
Morgan was marvellous ! Got me a great upgrade of my policy with increased benefits at the same cost
The chap explained the life insurance…
The chap explained the life insurance fully and no sales pressure
Great service.
Charlie offered great service. Made the process significantly quicker. My questions were answered thoroughly. Would definitely recommend.
Excellent service
Thorough, helpful advice from Ami meant I found the insurance policy perfect for my needs. I would choose Reassured again for insurance advice.
Mark was very knowledgeable and…
Mark was very knowledgeable and explained everything really well 👏 thank you 🙏
Speaking to a young man called Darren…
Speaking to a young man called Darren Nelson made the whole process easy.
Very easy everything explained Lucas…
Very easy everything explained Lucas Hardiman was excellent
I was made to feel at ease right from…
I was made to feel at ease right from the start. Everything was explained well and they had a lot of patience when I didn't understand or had questions.
Thank you for your help Marnie.
Kevin the man I spoke to on the phone…
Kevin the man I spoke to on the phone couldn't of been nicer or more helpful.
Took the time to explain everything, and explain the different options.
He was also very down to earth and was joking and laughing but still remained very professional.
Spoke to Maria who was so helpful and explained everything thoroughly for me. Made the process a whole lot easier
Spoke to Maria who was so helpful and explained everything thoroughly for me.Made the process a whole lot easier.
The person knew what he was talking…
The person knew what he was talking about. Was funny and understanding and wanted the best outcome
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