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Review summary

Created with AI, based on recent reviews

Looking at 113 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the opportunity to discover new products, often at little to no cost, and find the overall process of obtaining rebates straightforward and smooth. They often receive good quality items and are satisfied with the products offered. Some also highlight the reliability of receiving refunds, whether by direct deposit or check, even if it takes some time. However, a significant number of people have experienced issues with payments, reporting that rebates were delayed, incorrect, or never received, with some missing hundreds of dollars. There are also frequent complaints about unresponsiveness from customer support, with many emails and tickets going unanswered. Some customers also received wrong or broken products, and the website's functionality and organization have been a point of concern for others.

What people talk about most

Refund

Clients share ambiguous opinions on refund, with many reviewers expressing significant dissatisfaction and... See more

Product

Customers had positive experiences with products, often receiving great items at super discounts or even for... See more

Website

People report ambiguous experiences with the website, with some customers expressing satisfaction and... See more

Payment

Users describe negative interactions with payment, with many reporting that they are owed money that was... See more

Response time

Consumers consistently express frustration with the lack of response from customer service, with many... See more

Reviews shaping this summary

Rated 2 out of 5 stars

It started out as a decent rebate site although the processing time is 2X as long as listed on the website. Recently they updated the site and there are issues. Some items are available directly fro... See more

Rated 2 out of 5 stars

I used to have a decent experience with Rebaid until late 2025. Payments did not match up with the withdrawals listed on the site. There is no way to request payment data and the site is horribly diso... See more

Rated 5 out of 5 stars

I’ve been using Rebaid for a few weeks now, and I’m honestly impressed with how easy and legit the platform is. I was skeptical at first (like most people would be), but I’ve already received severa... See more

Rated 5 out of 5 stars

I have had positive experiences with Rebaid. It’s a reliable and trusted platform that has helped me save a lot of money. The refund process does take a little while—about 15 days for the check to rea... See more


Company details

  1. Shopping & Fashion

Information provided by various external sources

Rebaid.com connects shoppers with online brands offering deep discounts on their products as rebate discounts. Shoppers can find deals with up to a 100% rebate on all types of products, from home and kitchen, sporting goods, baby care, tools and home improvement and much more!


Contact info

3.1

Average

TrustScore 3 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Losing faith in them

It was great the products I was able to get at super discount or sometimes free. However, the site has changed drastically. The "buy in" is terrible. The Buy it on Rebaid offers require 4 or a hefty shipping fee. You don't buy directly from Amazon, etc., much any more.And..... biggest of all..... it seems they are really getting slopping about cash back procedures. I'd love to see them get it all straightened out and even back to their original method of offering cash back products.

January 24, 2026
Unprompted review
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Rated 1 out of 5 stars

DO NOT USE - Scammers

DO NOT USE! Rebaid used to be a great, trustworthy site. Then they started delaying payments. They owe me hundreds of dollars and have become unresponsive.

January 1, 2026
Unprompted review
Rated 1 out of 5 stars

Once legit, now a SCAM

I've used them for years without issues, customer service was always slow, but they got around to it. Now they're actively scamming everyone. I'm missing deposits dating back to October, now totalling $880. They deleted part of my order history, so I wouldn't notice the missing money, luckily I keep a spreadsheet. Customer service never responds now. I would highly recommend filling a claim with the BBB, then with AG and FTC, and small claims court if the amount is significant.

December 1, 2025
Unprompted review
Rated 1 out of 5 stars

Used to be legit. Now a scam

This website used to be great. Now they are suddenly complete scammers who refuse to respond to emails and steal hundreds or dollars with bounced checks and are not transparent with their new system! Would sue them for theft If I could.

December 16, 2025
Unprompted review
Rated 1 out of 5 stars

Used to Be Good, Now Bouncing Checks

As others have stated, they used to be great to work with and paid out with no issues. My most recent rebate check bounced and they have not answered correspondence, and I have more money tied up in it that they owe me still. I will update if they pay out

January 12, 2026
Unprompted review
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Rated 1 out of 5 stars

NOW A SCAM!

I have been using Rebaid for years, with no issue. However, within the past few months, their payments were delayed, missing, and incorrect. Up until the end of November, they responded and eventually fixed the payments HOWEVER, since then they have quit sending payments and quit responding. I now have over $350 dollars owed me. Not to mention, that they deleted the evidence of 10 of my rebates off of their site! I will be filing a complaint with the BBB, especially after seeing all of the other people having the same problems.

January 8, 2026
Unprompted review
Rated 1 out of 5 stars

DON'T TRUST REBAID

Rebaid was once my favorite among several deal groups. But something is wrong with the company now. They haven't made any payments since October 2025. And they do not answer emails anymore. DO NOT TRUST THEM.

January 8, 2026
Unprompted review
Rated 1 out of 5 stars

TOTAL SCAM SITE

Used to be good. Now a total scam. No payments sent since mid October. No response from customer service. They are just trying to take your money. I lost almost $1000

January 8, 2026
Unprompted review
Rated 2 out of 5 stars

I used to have a decent experience with…

I used to have a decent experience with Rebaid until late 2025. Payments did not match up with the withdrawals listed on the site. There is no way to request payment data and the site is horribly disorganized. No response to tickets. I'm also now missing payments as well as my last ones being mismatched with rebate amounts listed. I will no longer use this site.

November 1, 2025
Unprompted review
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Rated 1 out of 5 stars

Bounced checks

Payments no longer being made. More than a month since I requested my latest claim. The previous check bounced. Sad, because they were great up to now. They don’t even reply to emails anymore. You cannot recover the trust once you break it. DON’T TRUST THEM!

December 21, 2025
Unprompted review
Rated 1 out of 5 stars

I have over $500 tied up with them and…

I have over $500 tied up with them and can't get any response and my bank deposits are all missing. PLEASE be cautious. The site was fine for the first 4 years. Now, it's a major gamble. I filed with the BBB and now I have to file with my state attorney general to get my money back

December 19, 2025
Unprompted review
Rated 1 out of 5 stars

Beware!

Started off being good with helpful customer service. Now, I am missing over $100 in rebates and have sent out numerous inquiries with no response. HORRIBLE customer service...more like NO customer service. Beware!

December 16, 2025
Unprompted review
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Rated 3 out of 5 stars

Missing rebate

Happy with all my stuff. Had to request my rebates. Never got my rebate for market place. Finally got my rebate for rebaid. So I am still waiting on rebate of 40.00 from September.

November 20, 2025
Rated 1 out of 5 stars

mess

4 years using it and everything great, now is a mess, one month waiting my rebaid and nothing, multiple mails and not answer and they deleted all their social media, stay away! if i get my rebaids back i will update my review

November 23, 2025
Unprompted review
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Rated 2 out of 5 stars

Has gone down hill

It started out as a decent rebate site although the processing time is 2X as long as listed on the website.
Recently they updated the site and there are issues. Some items are available directly from the site but the items received are nothing like the product picture and sometimes they just send the completely wrong item or size. There is no good way to get in contact with them. They have non-existent customer support for these issues. Also they've started to switch to a subscription base which seems kinda scamy

October 28, 2025
Unprompted review

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