Rebel.com Reviews 

Shannon kept me informed while we work though my issue.

Eza saved the day for me when my website went down!! Thanks!

Great support from the Rebel team! In a world where we all can feel like a robot is chatting with us, it was nice to receive a quick and real response from Rebel. Thanks!!

I had an excellent experience with Rebel's support team while working on a new WordPress website. They helped with hosting capacity, website configuration, DNS, SSL, and WordPress setup. The staff were professional, responsive, and knowledgeable. Their guidance saved me a significant amount of time and helped get the site running smoothly. I would gladly recommend Rebel to other small business owners and website administrators.

Emanuel was very professional. He tries very hard and stays calm. He does go quite fast though. He stuck with me even as I got frustrated. In the end, he can solve problems because he doesn't give up. He has a natural skill with people.

Everything is fine now. The site is back up and running. Thank you.

Okay, I don't know where to start: Shannon has helped me NUMEROUS times over the many years I have been with Rebel, and she blows my mind every time! - not only with her always on-point smarts and problem-solving cababilities...but she is SO CALM!!! What a pleasure. Truly the best support I have EVER had. Thank You:)

Recently had a sign on issue accessing my account to update my payment info ... First off was the AI Chat Box, which once I entered my question popped up a link to a live agent ... I was surprised to see instantly a live Agent named EZA appeared ( on a long weekend ) and began conversing. Eza guided me through several steps to reset everything . Very informative , extremely patient and friendly , and has me now up , current and active once again . I am very impressed with Rebel and Eza . Ty for your 5 Star service !!

Had a website issue and was able to speak with my tech advisor Emmanuel. Amazing support. He listened to my problem, immediately identified the issue and gave me peace of mind the issue with the server would be resolved. Very knowledgeable.

Thank you Emmanuel, great customer service!

Got a super quick response when I ran into issues with my Domain. Quick replies and solutions to problems I find is becoming a rare commodity these days. Not so with Rebel.com.
Thanks again for great support!

Israel and his Rebel support team fixed my extremely excessive Spam email situation. He kept me informed of the progress on a regular basis and explained what they were doing.
Before Israel took over, Eza in customer service monitored the situation and reported back to me several times to ensure me that the situation was being worked on.
Professionals providing first-rate support and customer service!

Emmanuel A. provided excellent experience. Clear communication for each step. I felt very comfortable and felt supported during the entire experience!

I know nothing about how to do anything with a company like this, but had to when my husband passed away. The customer service from Priya was excellent. She was helpful, professional, and friendly. I greatly appreciated the way she walked me through everything I needed to do.

Eza was the wizard that helped me out. Professional, helpful, smart. Just the kind of person you would want fielding the difficult technical questions. Two-part problem - could not access FTP, and an email address had been mis-handled a long time ago, and did not work for many years. Eza got me going on the FTP access in almost seconds, and then we tackled the email address, finally bringing it back from the dead. Nice going, Eza!

After multiple times back and forth on a complicated issue, Israel, support supervisor from Rebel, helped us solve it. As he did countless times in the past. Thank you, Israel!

Israel was very attentive, took the time to understand the problem, and provided an easy solution that worked for us. Thanks again for all your assistance.

Our website went down unexpectedly. I logged in to our Rebel account and chatted with a Rebel.com technician within minutes. Ezra diagnosed the problem and had the site up and running in less than 1/2 hour. Excellent service!!!

I had a problem with some emails not being delivered. The technical support person followed the problem over a two week period, giving updates and explanations about the problem. He intervened with other companies that were part of the problem to resolve the issue. Everything is working well now.

I went to work on my website and it wasn't on the internet I thought it was a glitch for my website at the hosting company. They looked into it it wasn't it was my domain name it was suspended.
I usually pay around $20 they told me I would have to pay a reconnecting fee. I told them I didn't receive an email saying I needed to renew it. Get this They said they sent 10 emails saying i needed to renew it. I looked through spam etc nothing. They didn't send anything they didn't want to waive the extra fee. I think they are a company that like to take you for extra fees even though they never sent you an email.
Once I move the domain name I will never go back and if you read this I would advise you not to get a domain name from them. I rated them a 2 out of 5 only because I didn't have trouble before now that I know they do this to people I won't go back check other reviews you will see this has happened to others.

I am very pleased with the support I have received to date from all the Rebel Support Team members I have interacted with so far.

Since the day I decided to migrate my website and domain from Weebly to Rebel, I have had the pleasure of working with Anthony (Support Chat, helping me understand what would be best for me), Audrey (after a previous chat connection dropped), Harthika (Migration Services), Priya (Domain Transfer and Tech Support), and lastly Israel (Tech Support). I also apologize for missing the names of those I contacted by phone prior to the migration process, as well as any others I may have inadvertently omitted.

These interactions included me initially asking for specific details about migrating my website and domain from Weebly, and later addressing the little tweaks needed to keep the website up and running.

In every single contact with any of the Support Team members named above, their replies have been knowledgeable, fast, and never repetitive, which made each interaction pleasant.

In my most recent interactions, both with Priya and Israel, the solutions to the final issues at hand were resolved within two email exchanges. Each of their emails provided step-by-step instructions on what to do and where to go, with clear wording and explanations.

Of note, it was also up to me to provide as much detailed information as possible for them to be able to work their magic—and work their magic they did!

From my initial inquiry on April 7 to final completion on May 1, the entire process was handled efficiently, with the active migration completed in just over two weeks.

So far, as of today, all I have to say are good things about Rebel and its Support Team, and I do recommend their services to anyone wanting peace of mind with their website and hosting.

Thank you, Rebel!