Rebel Plants Reviews 

282
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 58 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently mention that the plants and pots are of exceptional quality, arriving quickly and securely packaged without any trouble. People are particularly happy with the accurate descriptions, helpful service, and the healthy, vibrant condition of their purchases. However, some customers also noted occasional issues, such as items arriving chipped or experiencing minor transit damage. A few consumers also experienced difficulties with overly tight adhesive packaging or receiving products that were somewhat disappointing. Other reviewers mentioned instances where items felt too small or required extra effort to unpack safely.

What people talk about most

Product

Reviewers mention positive feedback about product quality, expressing delight with the healthy condition and... See more

Quality

Reviewers highlight positive aspects of quality, expressing great satisfaction with the well-made plants and... See more

Delivery service

Consumers find delivery service to be extremely positive, highlighting prompt and fast shipping times. People... See more

Order

Users describe positive interactions with order, highlighting that the process is quick and easy. Consumers... See more

Service

Customers report appreciation and satisfaction with the service provided. Reviewers frequently highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Two pots for house plants were ordered. They arrived quickly, well within the delivery time scale given. They were good quality, just as the online image illustrated. The (sustainable) packaging was... See more

Company replied

Rated 5 out of 5 stars

Amazing plant supplier. Recently ordered 3 unique orchid plants and all came in great healthy condition🙏🥰will definitely continue to order from Rebel and 100% recommend for all plants and environmen... See more

Company replied

Rated 5 out of 5 stars

Clear notification during the despatch and delivery process. The plant arrived in excellent condition, very well wrapped. No spillage of the earth, soil was still slightly damp. I was excited to add i... See more

Company replied

Rated 5 out of 5 stars

Just received my order of Opuntia Rubescens Consolea, Road Kill Cactus, Plant was really well wrapped for delivery. Plant is excellent quality and fan value for money. Highly recommend this company.... See more

Company replied


Company details

  1. Garden Center
  2. Flower Delivery
  3. Interior Designer
  4. Plant Display Store
  5. Pottery Store

Written by the company

Rebel Plants offers a unique selection of houseplants and a curated range of beautiful plant pots, vases, and terrariums to complement your green collection. Our selection includes rare orchids and other exotic varieties alongside stylish pots and containers that add a touch of elegance to any space. Whether you want to create a lush indoor garden or simply add a splash of greenery, we provide everything you need to grow and display your plants with style and care.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

282 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(282)

54 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Philodendron gloriousum 12cm pot…

Philodendron gloriousum 12cm pot arrived on time, very good packaging, kept the plant safe & secure. Very happy with this plant. Would recommend & buy from Rebel plants again ☆☆☆☆☆

August 12, 2025
Unprompted review
Rebel Plants logo

Reply from Rebel Plants

Thank you so much for your order with Rebel Plants! We truly appreciate your support and look forward to you enjoying your new plants.

Wishing you happy growing,
Izzy
Rebel Plants

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Rated 5 out of 5 stars

Syngonium Albo and Grey Ghost

I brought 2 syngonium cuttings, they arrived healthy, pest free and in tact. Packing was excellent and delivery was fast. Brilliant seller!

August 12, 2025
Unprompted review
Rebel Plants logo

Reply from Rebel Plants

Thank you so much for your order with Rebel Plants! We truly appreciate your support and look forward to you enjoying your new plants.

Wishing you happy growing,
Izzy
Rebel Plants

Rated 1 out of 5 stars

Avoid, avoid, avoid

Ordered a plant for delivery to a family member. Inserted the address and item was delivered to me instead. Charging me £12 for the experience and refusing to issue a full refund. The worst customer service ever. Never using again and unwilling to accept that the error was their website. Leaving me out of pocket for accepting an order that could never been delivered. Now I have no plant and I’m £12 lighter.

If they want to make it right they have my details for the refund.

August 11, 2025
Unprompted review
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Reply from Rebel Plants

Hello,
We sincerely apologise for the disappointment caused, especially since the plant was intended as a special gift for your family.

Upon reviewing your order, we noticed that the shipping address provided at checkout was your own. Unfortunately, we did not receive a Northern Ireland address, and due to the UK-Northern Ireland Windsor Agreement, we are unable to send live plants there.

Your order was dispatched, and when it was rejected at delivery, we incurred charges for both the outbound and return trips, as well as additional costs for the specialist packaging needed to protect the live plants during transit. According to our policy, we refunded the full order value, minus only the actual courier cost (£11.98). We do not charge for the plant itself, the packaging, or our team's time.

We understand this is not the outcome you were hoping for. As a gesture of goodwill, we also offered you 15% off your next order. Our intention is always to be fair and transparent, and we hope this illustrates our commitment to valuing our customers, even when things do not go as planned.

Best regards,

The Rebel Plants Team 🌿

Rated 4 out of 5 stars

Happy overall, colours a bit off

I'm overall happy with the planter I got and with the delivery, the only issue is that the colours are a bit of, the plater pictured was green with orange border and the one I got has a very small amount of orange (not really visible across the room) and much more brown. Is still a very nice planter but I'm a bit disappointed.

July 27, 2025
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Reply from Rebel Plants

Hi,

We're really glad to hear you're happy with the indoor plant pot and the delivery!

As each of our planters is handmade, natural variations in colour, pattern, and size can occur. While we do our best to represent them as accurately as possible in our photos and descriptions, some differences can occur due to individual finishes.

Thank you again for your order and for taking the time to share your feedback — it genuinely helps us improve.

Rated 5 out of 5 stars

Bought Monstera from Rebel

Bought Monstera from Rebel with a good price, all happy with the purchase and delivery, thank you!

July 3, 2025
Unprompted review
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Reply from Rebel Plants

Thank you so much for your wonderful 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with us. Your feedback motivates us to keep delivering the best service possible.

We look forward to serving you again soon!

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Rated 5 out of 5 stars

Fresh Flowers with Quick Delivery

I had plants from them; they are always fresh and the delivery is quick. Recommend them to everyone.

July 1, 2025
Unprompted review
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Reply from Rebel Plants

Thank you so much for your lovely feedback! 🌿 We’re so glad to hear that you’re happy with the freshness of our plants and the speedy delivery. Your recommendation means the world to us.

We look forward to sending more green joy your way soon!
Warm wishes,
Rebel Plants

Rated 5 out of 5 stars

Beautiful Plants

I am over the moon with the beautiful plants and pots I ordered - they were even better 'in person' than the pictures on the website ! They were packaged so well and look so healthy and alive - will definitely be ordering again. And as an added bonus, their customer service and delivery is excellent as well !

July 7, 2025
Unprompted review
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Reply from Rebel Plants

Thank you so much for your kind review!
We’re delighted to hear that your plant arrived in great condition and that the packaging did its job. We take extra care to make sure every order is safe and healthy on arrival.

Enjoy your new plants and indoor pots.

We hope to see you again soon! 🌿
– Rebel Plants

Rated 5 out of 5 stars

Gorgeous pots and great customer…

Gorgeous pots and great customer service!

June 20, 2025
Unprompted review
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Reply from Rebel Plants

Thank you so much for your kind words! We're thrilled to hear you loved the pots and had a great experience with our customer service. Your support means the world to us! 🌿💚

Rated 5 out of 5 stars

It was great

June 24, 2025
Rebel Plants logo

Reply from Rebel Plants

Thank you so much for your wonderful 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with us. Your feedback motivates us to keep delivering the best service possible.

We look forward to serving you again soon!

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Rated 5 out of 5 stars

Plant in good condition and healthy…

Plant in good condition and healthy also in very good strong box

June 23, 2025
Rebel Plants logo

Reply from Rebel Plants

Thank you so much for your kind review!
We’re delighted to hear that your plant arrived in great condition and that the packaging did its job. We take extra care to make sure every order is safe and healthy on arrival.

Enjoy your new plant, and we hope to see you again soon! 🌿
– Rebel Plants

Rated 5 out of 5 stars

Excellent quality and designs/colour…

Excellent quality and designs/colour choices. So impressed with their range. Worth every penny. Delivered as described, perfectly packaged so that the pots arrived safely. I am a loyal customer now, and will be purchasing more pots for myself and gifts for my plant loving family! Thank you great service.

June 21, 2025
Unprompted review
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Reply from Rebel Plants

Thank you so much for your lovely feedback!

We’re thrilled to hear you’re happy with the quality, colours, and packaging — it truly means a lot to us. We’re so grateful to have you as part of the Rebel Plants family, and we can’t wait to help you (and your plant-loving family!) find more pots you’ll love. 🌿

Thanks again for your kind words and support! Warmest wishes,
Rebel Plants

Rated 5 out of 5 stars

Lucky bamboo

I ordered a lucky bamboo plant from here and I paid for 48hr delivery. The plant came within 48hours and was packaged well. It arrived in good condition and is a lovely plant. Nice and green , in a good quality ceramic pot. It had been reduced in price so it was good value for money. Have ordered from here before and customer service are good - they reply quickly to any messages and do their best to help. Will order from this company again in the future.

May 30, 2025
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Reply from Rebel Plants

Thank you so much for your kind words! We’re so happy to hear your Lucky Bamboo arrived safely and that you’re pleased with the plant and service. We truly appreciate your continued support! 🌱💚

Rated 5 out of 5 stars

Orchids

Very well packed orchids arrived in one piece - efficient service.
Scented plants don’t have a distinct aroma…

June 13, 2025
Unprompted review
Rebel Plants logo

Reply from Rebel Plants

Thank you so much for the 5 stars!
We're so happy you had a great experience – it truly means a lot to us. 🌿
Hope to see you again soon!

Warm wishes,
Rebel Plants

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Rated 5 out of 5 stars

Thank you so much

Thank you so much! The staff is very kind. I made a mistake and ordered the wrong pot, but Izzy quickly sent me an email with a recommendation, and I was able to order the correct one. They also considered that I am in Australia and only charged me the difference for the pot. The next day, the flowers were delivered to my friend’s house, which was super-fast. Thank you very much!

June 11, 2025
Unprompted review
Rebel Plants logo

Reply from Rebel Plants

Thank you so much for your kind words! We're really glad we could help sort things out quickly and make sure your gift arrived smoothly. It was a pleasure assisting you, and we truly appreciate your support all the way from Australia.

Sending our best wishes to you and your friend!

Rated 5 out of 5 stars

Orchid

Gorgeous orchid which arrived in pristine condition

June 1, 2025
Unprompted review
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Reply from Rebel Plants

Thank you so much for your lovely feedback! We're so happy to hear the orchid arrived in perfect condition and that you’re pleased with it.

Wishing you lots of joy with your new plant! 🌸
Rebel Plants

Rated 5 out of 5 stars

Fantastic orchid and plant shop!

My order was packaged incredibly well - my plants arrived safe and sound. They have a great selection of orchids and plants, and I not only recommend, but hope to be back with another order soon. Everything was very easy.

May 28, 2025
Rebel Plants logo

Reply from Rebel Plants

Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with us.

We have carefully selected all our orchids—they are rare and truly special varieties. We’re so glad to hear that they arrived safely and hope you enjoy them! Each one is chosen with care to ensure it adds a unique touch to your collection.

We look forward to serving you again!

Kind regards,
Rebel Plants

Rated 5 out of 5 stars

Aglaonema Night Sparkle is absolutely…

Aglaonema Night Sparkle is absolutely beautiful and in fantastic condition. It's a real joy every time I see it.
This company supplies superb plants and I love ordering from them.

May 27, 2025
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Reply from Rebel Plants

Thank you so much for your lovely review!

We’re so happy to hear you're enjoying your Aglaonema Night Sparkle — it really is a stunning plant! It means a lot to us that you’ve had such a positive experience, and we truly appreciate your kind words and continued support.

Warm wishes,
Team Rebel Plants 🌿

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Rated 5 out of 5 stars

Delivered fast and reliably

Delivered fast and reliably the box could have been taller as the top two flowers were slightly squashed but have recovered quickly. A beautiful plant a gift for my mother!

May 27, 2025
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Reply from Rebel Plants

Thank you so much for your thoughtful review!
We’re really glad to hear back from you. We'll definitely keep your packaging feedback in mind — it helps us improve. We hope your mother loved the gift! 🌸

Warm wishes,
Team Rebel Plants

Rated 5 out of 5 stars

Plants arrived in healthy condition

Plants arrived in healthy condition, and on time. Would use again

May 27, 2025
Rebel Plants logo

Reply from Rebel Plants

Thank you so much for your kind words!
We’re so pleased to hear the plants arrived in great condition and on time. We’d love to welcome you back anytime!

Warm regards,
Izzy

Rated 5 out of 5 stars

Yvette plant pots

Fantastic pots really good quality I always buy from Rebel Plants. Great customer service and always quick delivery thank you very much.

May 23, 2025
Unprompted review
Rebel Plants logo

Reply from Rebel Plants

Thank you so much for your continued support and lovely review!
We’re thrilled to hear you’re happy with the pots and our service. It truly means a lot to us. Looking forward to sending more your way soon! 😊

Warmest wishes,
Rebel Plants 🌿

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