Re-CAL Ltd Reviews 

240
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally fast turnaround times and highly efficient service, noting that their valuable equipment is handled professionally and returned very quickly. People frequently highlight how straightforward and smooth the entire process is from start to finish. Consumers also noted that arranging the necessary calibrations is extremely convenient and easy to manage. Reviewers deeply appreciate the smooth collection options and straightforward drop-off procedures, which make the entire maintenance procedure completely hassle-free. Many individuals stated they would gladly use these reliable services again next year.

What people talk about most

Service

Reviewers express high satisfaction and appreciation for the service, highlighting its fast and efficient... See more

User experience

Reviewers highlight positive aspects of user experience, describing the service as consistently quick,... See more

Response time

Users describe positive interactions with response times, highlighting the quick services provided. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am very happy with the service that I have received from the team at Re-Cal. The email prior to the due date was a very welcome reminder. This is the second year that I have used their services, I l... See more

Company replied

Rated 5 out of 5 stars

I had a really positive experience with Recal from start to finish. From the very beginning, the team was incredibly helpful, responsive, and genuinely invested in making sure everything went smooth... See more

Company replied

Rated 5 out of 5 stars

Easy to book in, dropped package at post office and delivered back to me Christmas Eve. I didn't expect it back until after Christmas. Couldn't have been more efficient. Exceptional service, thank yo... See more

Company replied

Rated 5 out of 5 stars

I have been using them for the past 5 years. They are the original people to do my machine calibration. They have the tools and machine. I will recommend them always. Received my testing machine in a... See more

Company replied


Company details

  1. Instrumentation Engineer
  2. Measuring Instruments Supplier

Written by the company

Market-leading calibration & repair solutions for all makes & models of electrical test & measurement equipment Free collection and delivery across the UK and a fast turnaround means that we have become 1st choice when a fast, reliable and value for money service is required. All certificates issued are traceable to national standards and our computerised certification system enables us to keep accurate records of all our issued certificates. All types of instruments can be calibrated from 18th Edition, RCD Loop, Insulation, PAT’s Multi Meters, Clamp Meters and Thermometers. We are constantly adding to our range of test equipment calibration services, If you have a specific requirement, JUST ASK! Our automated notification system will promptly notify you that your Instruments are due for re-calibration.


Contact info

4.8

Excellent

TrustScore 5 out of 5

240 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(240)

63 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very Efficient Service

Great clear website. Simple and straightforward process and very efficient.

January 20, 2026
Re-CAL Ltd logo

Reply from Re-CAL Ltd

Hi Richard

Thank you for your very kind and positive review. It is very much appreciated as is your time to write it. We hope to see you back with us again.

Keep well.

Advertisement
Rated 5 out of 5 stars

Fast

Fast, reliable, and efficient service. I will definitely use it again.

January 20, 2026
Re-CAL Ltd logo

Reply from Re-CAL Ltd

Hi Gerry

Thank you for your very kind and positive review. It is very much appreciated as is your time to write it.

Keep well.

Rated 5 out of 5 stars

Quick turn around

Quick turn around. Reasonably priced

January 6, 2026
Re-CAL Ltd logo

Reply from Re-CAL Ltd

Thank you for your kind review Diane. It means a lot to us.

Rated 5 out of 5 stars

Dilog calibration

Fast reliable service can’t fault them

January 6, 2026
Re-CAL Ltd logo

Reply from Re-CAL Ltd

Hi Darren. Thanks for the 5 stars. It means a lot and we are glad you are happy with our service. Hope to see you next time.

Rated 5 out of 5 stars

Issues Can Happen – It’s How They’re Handled That Counts

Online shopping is usually straightforward, however there was an issue with my order caused by an internal error. Dave contacted me directly as soon as he became aware of the issue and was very apologetic. He genuinely did his best to make things right, resulting in an outcome that was suitable for both myself and the company.

He came across as friendly, honest, and transparent throughout the process. He was upfront about the solution, which I really appreciated. Am I happy? Yes, absolutely. I felt that my custom was important, and his friendly approach made what could have been a frustrating issue feel like a minor glitch.

The matter was handled professionally, protecting Recal’s reputation while also keeping the customer satisfied. I’m very happy with the outcome.

January 2, 2026
Re-CAL Ltd logo

Reply from Re-CAL Ltd

Hi Nedim, Thank you so very much for your open, honest and detailed review. We are sorry that the initial glitch caused issues, but thank you sincerely for your custom. We appreciate your comments and are glad that we could resolve everything. Keep well, and we hope to see you back with us in the future.

Warm regards.

Paul.

Advertisement
Rated 5 out of 5 stars

Exceptional Service

Easy to book in, dropped package at post office and delivered back to me Christmas Eve. I didn't expect it back until after Christmas. Couldn't have been more efficient. Exceptional service, thank you.

December 18, 2025
Re-CAL Ltd logo

Reply from Re-CAL Ltd

Thank you Michelle. We can't let Christmas stop us. You need your kit back ASAP. A wonderful review and we are very happy you took the time to write it. It help others decide knowing the quality of our service. Merry Christmas and thanks again.

Rated 5 out of 5 stars

Fastest service ever!

Fastest service ever! A+++++

November 24, 2025
Re-CAL Ltd logo

Reply from Re-CAL Ltd

Woah. Now that's a review we love to read. Thanks Adrian it means the world to us. 😀

Rated 5 out of 5 stars

Fantastic service at an excellent…

Fantastic service at an excellent price!

We used Re-CAL to calibrate our PAT tester and everything was simple and easy from start to finish. I would definitely recommend them.

December 5, 2025
Re-CAL Ltd logo

Reply from Re-CAL Ltd

Thank you Steven. That's a fabulous review. We are glad we met your expectations.

Rated 5 out of 5 stars

Super quick service

Super quick service, thanks

March 20, 2025
Re-CAL Ltd logo

Reply from Re-CAL Ltd

Thank you James. Your review means a lot, as does your time taken to write it. Keep well.

Advertisement
Rated 5 out of 5 stars

Pat tester calibration

Unbelievable service ,great price posted on a Friday not delivered until Monday and I received my tester back on Tuesday fully calibrated with certification.
Would definitely recommend.

November 19, 2025
Re-CAL Ltd logo

Reply from Re-CAL Ltd

Hi Tim, thank you very much for this glowing review. Glad we good give you a great service and we appreciate your business and time taken to review us. 😊

Rated 5 out of 5 stars

The process for returning the equipment…

The process for returning the equipment for calibration was easy. The equipment was then calibrated and returned quickly. All together the experience was hassle free.

November 11, 2025
Re-CAL Ltd logo

Reply from Re-CAL Ltd

A wonderful review Anne and it means the world to us. Thank for your custom and time to write it.

Advertisement
Rated 5 out of 5 stars

First Class service sent my MFT

First Class service sent my MFT, Calibrated following day and received back the next day. ⭐️⭐️⭐️⭐️⭐️

October 31, 2025
Re-CAL Ltd logo

Reply from Re-CAL Ltd

"First Class" Well we can't beat that Rob. That's a First class review and we very much appreciate it. Thank you very much for your custom and time to review us. 😊

Advertisement
Rated 5 out of 5 stars

MFT recalibration

Easy service QR code scanned posted off at post office and returned within 4 working days with certification and results from tests

October 12, 2025
Re-CAL Ltd logo

Reply from Re-CAL Ltd

Thank you for your fantastic review. We really do appreciate every one and your time taken to write it.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look