Re-CAL Ltd Reviews 

241
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 62 reviews, reviewers overwhelmingly had a great experience with this company, praising the overall quality and professionalism. Customers frequently mention the exceptional service, noting that the support team is extremely helpful, communicative, and always ready to answer any questions clearly. A few other people also felt that the entire process of sending and receiving equipment was remarkably smooth, straightforward, and convenient from start to finish. Consumers deeply appreciate the impressively fast turnaround times, which ensure their essential instruments are promptly calibrated, fully certified, and returned without causing operational delays. Reviewers consistently state that they plan to use these reliable calibration services again in the future.

What people talk about most

Service

Reviewers highlight positive aspects of service, frequently praising the fast and efficient turnaround times... See more

User experience

Customers consistently note positive experiences with user experience, highlighting a quick, efficient, and... See more

Response time

Customers had positive experiences with response time, highlighting great service and quick replies.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a really positive experience with Recal from start to finish. From the very beginning, the team was incredibly helpful, responsive, and genuinely invested in making sure everything went smooth... See more

Company replied

Rated 5 out of 5 stars

I am very happy with the service that I have received from the team at Re-Cal. The email prior to the due date was a very welcome reminder. This is the second year that I have used their services, I l... See more

Company replied

Rated 5 out of 5 stars

Easy to book in, dropped package at post office and delivered back to me Christmas Eve. I didn't expect it back until after Christmas. Couldn't have been more efficient. Exceptional service, thank yo... See more

Company replied

Rated 5 out of 5 stars

I have been using them for the past 5 years. They are the original people to do my machine calibration. They have the tools and machine. I will recommend them always. Received my testing machine in a... See more

Company replied


Company details

  1. Instrumentation Engineer
  2. Measuring Instruments Supplier

Written by the company

Market-leading calibration & repair solutions for all makes & models of electrical test & measurement equipment Free collection and delivery across the UK and a fast turnaround means that we have become 1st choice when a fast, reliable and value for money service is required. All certificates issued are traceable to national standards and our computerised certification system enables us to keep accurate records of all our issued certificates. All types of instruments can be calibrated from 18th Edition, RCD Loop, Insulation, PAT’s Multi Meters, Clamp Meters and Thermometers. We are constantly adding to our range of test equipment calibration services, If you have a specific requirement, JUST ASK! Our automated notification system will promptly notify you that your Instruments are due for re-calibration.


Contact info

4.8

Excellent

TrustScore 5 out of 5

241 reviews

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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(241)

62 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service, same day turn around. Use them for all my test equiptment

June 21, 2023
Unprompted review
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Reply from Re-CAL Ltd

Thank you for your kind review. We love it when our customers are happy. We value your custom and feed back Thanks again.

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Rated 5 out of 5 stars

I used this company for my electrical equipment teste

I used this company for my electrical tester device calibration. The service and the contact was great all the time. I am very happy with how efficient and fast the team was. The calibration together with the certificate were done on time and I would not hesitate to recommend that company to anyone.

June 6, 2023
Unprompted review
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Reply from Re-CAL Ltd

Thank you Krzysztof for your very kind and positive review. It means the world to us. We are very happy that we met your expectations and look forward to supporting you again next time.

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Rated 5 out of 5 stars

Picked up the next day and back in 3…

Picked up the next day and back in 3 working days. However website to book it in was confusing. The email saying calibration was due went to my inbox and the instructions how to send it in to spam.

April 24, 2023
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Reply from Re-CAL Ltd

Hi Peter, many thanks for your kind and honest review. Email inboxes and spam filters can be a pain but nothing we can control I'm afraid. Very happy all went well never the less and we hope to aupport you again next time.

Rated 5 out of 5 stars

Great customer support

Great customer support, very responsive and smooth service!

April 24, 2023
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Reply from Re-CAL Ltd

Thank you for your comments Daniel. We are very happy to have supported you and that our service met your expectations. We hope to see you again next time.

Rated 5 out of 5 stars

Calibration made so easy

Easy to order, simple to send, Returned promptly.
Calibration made so easy

March 22, 2023
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Reply from Re-CAL Ltd

Hi Sharon. Thankyou for taking time to write a review for us. It means a lot and we are glad we met your expectations. Hope to see you next year.

Rated 5 out of 5 stars

Exceptional and prompt service!!

Exceptional and prompt service!!! Would strongly recommend.

March 17, 2023
Unprompted review
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Reply from Re-CAL Ltd

Thank you so much Luke. We appreciate your feedback and happy we could help. We hope to see you next time.

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Rated 5 out of 5 stars

Efficient and Fair Pricing

We had an urgent instrument that required calibration and Re-CAL was the only service provider we could find that actually provided a fair quote that included on-site collection with no additional cost in the South Yorkshire region. On top of that, every arrangement was done through their bespoke booking webpage that eased the entire process significantly. Highly recommended for a professional and worry-free experience.

February 24, 2023
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Reply from Re-CAL Ltd

Hi Qi, Thank you for your amazing review and for taking the time to write it. We love great feedback. We will as always, pass your comments on to the team. Hope to see you next time. Keep well.

Rated 5 out of 5 stars

Spot on !

Thanks guys! It’s the second time I’ve used your recalibration services and I can’t fault it. Spot on and quick too. Keep up the great work 👍

March 1, 2023
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Reply from Re-CAL Ltd

Hi Jim. Thank you for your fantastic review. We really do appreciate your custom and your feedback. Keep well and be lucky.
🙂

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Rated 5 out of 5 stars

Easy to send off package and Quick turn…

Easy to send off package and Quick turn around.
Well done.
Would use them again.

February 7, 2023
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Reply from Re-CAL Ltd

Thankyou for your kind comments Les. We are glad you found our level of service met your expectations and we look forward to supporting you next year. Very best regards The ReCAL Team 🙂

Rated 5 out of 5 stars

Was looking to get my PAT Tester…

Was looking to get my PAT Tester re-calibrated but didn't want to send it off and it take a week, i found Re-Cal on the net and was able to drop it off and the same afternoon i got a call that my tester would be ready first thing next morning. First class service from Re-Cal. Big shout to Danny and Jamie.

February 2, 2023
Unprompted review
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Reply from Re-CAL Ltd

Thank you for your amazing review. We love to get great feedback. We will pass your comments to Danny and Jamie. Keep well and hope to see you next time.

Rated 5 out of 5 stars

All works well, good service.

Easy system in use to arrange collection of my equipment that needed calibration. Fast turnaround and return, Exactly as it should be. Even carried out a repair on my MFT during the calibration with no extra time involved in getting it back.

February 3, 2023
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Rated 5 out of 5 stars

You did fine

You did fine. Was quick and painless.

January 31, 2023
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Reply from Re-CAL Ltd

Thank you John. Your kind comments are much appreciated and we hope to see you again.

Rated 5 out of 5 stars

Quick and efficient service

Fantastic service every time.

January 12, 2023
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Reply from Re-CAL Ltd

Thank you for your very kind review Sarah. Great reviews mean the world to us and we are glad our service met your expectations. Have a nice weekend and see you next time. 😊

Rated 5 out of 5 stars

Quick and easy

January 5, 2023
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Reply from Re-CAL Ltd

Thank you for your great review Darren. We love great feedback. We are glad you found our service 5 star. We hope to see you again next time. Keep well.

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