I was a little apprehensive about using this company as I was somewhat suspicious as to whether they were a scam outfit. Whilst I have yet to receive any refund, I have been kept fully up to date wit... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Cautious optimism that Reclaimnow can manage to secure a positive result for me. Their communication is good. Can’t give a 5 star rating until they can achieve a positive result for me. Also, they hav... See more
Company replied
I was hesitant to sign up at first, but I wanted to see whether 'Reclaimnow' could achieve a result for me. Their communication has been good so far. I’m not able to give a five‑star rating yet, as... See more
Company replied
So far so good. Straightforward and easy process; very quick response to questions and unsolicited updates provided as to progress. Time will tell, what, if anything, comes of claim. No regrets as i... See more
Company replied
4.3
Excellent
885 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Inappropriate mail
Just received a letter addressed to my late husband - he died in 2011.
No date on letter; the envelop looked fresh and not beeing doing the rounds since 2011.
Not sure where they would have got his name from and I do know he never had car finance.
Before sending out mail shots you should check the status of a person, living or deceased, as it can be quite distressing even after all this time
May 27, 2026
Unprompted review
Reply from Reclaimnow
Dear Mrs Ebrey, apologies for any distress caused. We would appreciate it if you can contact us at feedback@reclaimnow.com so that we can investigate this further with our data supplier. If you can provide your late husband's name and your postcode to assist in identifying Kind Regards The ReclaimNOW Team
Thanks for your diligent service so far…
Thanks for your diligent service so far going where I would not know where to tread. Thanks.
May 27, 2026
Unprompted review
Reply from Reclaimnow
Dear Avril,
We very much appreciate the 5-star review you left us for the services we have provided so far.
Your feedback is extremely valuable and helps us to continually assess whether we are providing the best service to our customers, whilst also hopefully inspiring others who read your review to start their car finance claims with us.
Kind Regards
The ReclaimNOW Team
Positive experience so far
Positive experience so far - kept informed with little intrusion. Need to wait til November
May 26, 2026
Unprompted review
Reply from Reclaimnow
Dear Ann,
We very much appreciate the 5-star review you left us for the services we have provided so far.
Your feedback is extremely valuable and helps us to continually assess whether we are providing the best service to our customers, whilst also hopefully inspiring others who read your review to start their car finance claims with us.
Kind Regards
The ReclaimNOW Team
The company is really acting quickly
The company is really acting quickly. I went to their website yesterday filled the information. Today I found outthat my finance agreement about my car finance from the past was located. Quite happy about.
May 25, 2026
Unprompted review
Reply from Reclaimnow
Dear Anna,
We very much appreciate the 5-star review you left us for the services we have provided so far.
Your feedback is extremely valuable and helps us to continually assess whether we are providing the best service to our customers, whilst also hopefully inspiring others who read your review to start their car finance claims with us.
Kind Regards
The ReclaimNOW Team
What a great company
What a great company. I've never had an experiance like this with any company before. From my initial contact, I received an acknowledgement email explaining the process and then two days after that another email confirming the agreements found in my name. Thank you for such a smooth process. I will now await your further correspondence and process update.
May 26, 2026
Unprompted review
Reply from Reclaimnow
Dear Roger,
We very much appreciate the 5-star review you left us for the services we have provided so far.
Your feedback is extremely valuable and helps us to continually assess whether we are providing the best service to our customers, whilst also hopefully inspiring others who read your review to start their car finance claims with us.
Kind Regards
The ReclaimNOW Team
Very professional team,kept me informed…
Very professional team,kept me informed with constant updates, so far no payments received but I feel confident in the company to do their utmost best to compensate my situation
May 26, 2026
Unprompted review
Reply from Reclaimnow
Dear Raymond,
We very much appreciate the 5-star review you left us for the services we have provided so far.
Your feedback is extremely valuable and helps us to continually assess whether we are providing the best service to our customers, whilst also hopefully inspiring others who read your review to start their car finance claims with us.
Kind Regards
The ReclaimNOW Team
Communication good
Communication good. Need to proceed with claim before another review
May 26, 2026
Unprompted review
Reply from Reclaimnow
Dear Judith,
We very much appreciate the 4-star review you left us for the services we have provided so far.
Your feedback is extremely valuable and helps us to continually assess whether we are providing the best service to our customers, whilst also hopefully inspiring others who read your review to start their car finance claims with us.
Kind Regards
The ReclaimNOW Team
Response to your message
Thanks for responding to my previous review.
I can't see the point of providing the name and postcode for the letter I received just so that your partner Sagacitysolutions can suppress that name and address from future mailings.
The issue is that nobody of that name has ever lived at my address. It looks as though Sagacitysolutions made up the name and makes a habit of mailing non-existent people at genuine addresses in the hope of getting a response that will help them capture more data.
The fact that they print 'Intended recipient not living at this address' instructions in bold on the back of the envelope, asking for more information, shows how they operate.
You are a registered company (though with an active proposal to strike off); do you not see a problem with operating like this?
Good morning, apologies for any inconvenience caused. Appreciate you don't wish to provide us any details but if you could contact us at feedback at reclaimnow.com just providing the name of the intended recipient and your postcode this will help us investigate this further with our data supplier and ensure these details are suppressed from their records. Kind Regards The ReclaimNOW Team
May 26, 2026
Unprompted review
Reply from Reclaimnow
Good afternoon, the reason we request the information is so that sagacity can investigate where they obtained this information from. Often it can be that someone has signed up somewhere (i.e. competition sites) and provided incorrect information. We can then ensure that this information is removed from their records and you don't get contacted by anyone else as well as ourselves. We would also highlight that there is no active proposal to strike our firm off. Kind regards The ReclaimNOW Team
Marketing spam about car finance…
sent marketing spam about car finance to somebody who lived at our address 10 years ago and could not drive.
May 26, 2026
Unprompted review
Reply from Reclaimnow
Good afternoon, apologies for any inconvenience caused. We would appreciate it if you can contact us at feedback@reclaimnow.com so that we can investigate this with our data supplier, ascertain where they sourced these details from and ensure they suppress the information. Kind Regards The ReclaimNOW Team
Scam
Scam! Received this pile of shite in the mail. My maiden name was used, changed it 12 years ago. I've never had car finance in my life. Stop wasting peoples time!
May 26, 2026
Unprompted review
Reply from Reclaimnow
Good afternoon, apologies for any inconvenience caused however we would like to reassure you that we are not a scam company. To confirm that our data acquisition and management processes have been reviewed and signed off as compliant with all applicable laws and regulations by both our internal compliance team and external regulatory lawyers.
Should you wish us to take the relevant steps to ensure your details are suppressed from any further mailing activity in the future can you please contact us at feedback@reclaimnow.com confirming your name and postcode in order that our data providers can locate and suppress you in their records. Kind Regards The ReclaimNOW Team
Claim not yet been paid but happy with…
Claim not yet been paid but happy with the way Reclaimnow are handling everything. Would recommend 👌
May 26, 2026
Unprompted review
Reply from Reclaimnow
Dear Kimberley,
We very much appreciate the 5-star review you left us for the services we have provided so far.
Your feedback is extremely valuable and helps us to continually assess whether we are providing the best service to our customers, whilst also hopefully inspiring others who read your review to start their car finance claims with us.
Kind Regards
The ReclaimNOW Team
These guys seem to be very effective…
These guys seem to be very effective and so far have been extremely good at keeping me informed about my claim.
May 26, 2026
Unprompted review
Reply from Reclaimnow
Dear Arthur,
We very much appreciate the 5-star review you left us for the services we have provided so far.
Your feedback is extremely valuable and helps us to continually assess whether we are providing the best service to our customers, whilst also hopefully inspiring others who read your review to start their car finance claims with us.
Kind Regards
The ReclaimNOW Team
Kept in the loop
Another claim result for Reclaimnow. I am always grateful to be kept in the loop as to investigations and what happens next.
May 26, 2026
Unprompted review
Reply from Reclaimnow
We very much appreciate the 5-star review you left us for the services we have provided so far.
Your feedback is extremely valuable and helps us to continually assess whether we are providing the best service to our customers, whilst also hopefully inspiring others who read your review to start their car finance claims with us.
Kind Regards
The ReclaimNOW Team
Reply from Reclaimnow
Dear Bema,
We very much appreciate the 5-star review you left us for the services we have provided so far.
Your feedback is extremely valuable and helps us to continually assess whether we are providing the best service to our customers, whilst also hopefully inspiring others who read your review to start their car finance claims with us.
Kind Regards
The ReclaimNOW Team
Very easy proccess so far
May 25, 2026
Unprompted review
Reply from Reclaimnow
Dear Dave,
We very much appreciate the 5-star review you left us for the services we have provided so far.
Your feedback is extremely valuable and helps us to continually assess whether we are providing the best service to our customers, whilst also hopefully inspiring others who read your review to start their car finance claims with us.
Kind Regards
The ReclaimNOW Team
Interesting response to my contact
Interesting response to my contact. Should the system prove fruitful then the potential is for 5 stars but, at this point, 4 stars for keeping in touch.
May 25, 2026
Unprompted review
Reply from Reclaimnow
Dear Mr Atkinson,
We very much appreciate the 4-star review you left us for the services we have provided so far.
Your feedback is extremely valuable and helps us to continually assess whether we are providing the best service to our customers, whilst also hopefully inspiring others who read your review to start their car finance claims with us.
Kind Regards
The ReclaimNOW Team
Got a letter through the post have it…
Got a letter through the post have it ago, havnt has to do anything just a few quick questions.
Forgot about the whole thing an few days later got a response with good news
Definitely worth a go!
May 23, 2026
Unprompted review
Reply from Reclaimnow
Dear Paul,
We very much appreciate the 5-star review you left us for the services we have provided so far.
Your feedback is extremely valuable and helps us to continually assess whether we are providing the best service to our customers, whilst also hopefully inspiring others who read your review to start their car finance claims with us.
Kind Regards
The ReclaimNOW Team
Not sure about anything yet when I get…
Not sure about anything yet when I get a result one way or the other I’ll put a proper review on
May 25, 2026
Unprompted review
The fed back is fine and quick to get…
The fed back is fine and quick to get on with my claim
May 25, 2026
Unprompted review
Reply from Reclaimnow
Dear kenneth,
We very much appreciate the 5-star review you left us for the services we have provided so far.
Your feedback is extremely valuable and helps us to continually assess whether we are providing the best service to our customers, whilst also hopefully inspiring others who read your review to start their car finance claims with us.
Kind Regards
The ReclaimNOW Team
Fantastic Service
When I first got the letter through the door I thought "oh here we go" but true to their word all communication has been through email and in a timely manner. I would urge anyone thinking of using this company to go ahead and do it 😊
May 18, 2026
Unprompted review
Reply from Reclaimnow
Dear Wendy,
We very much appreciate the 5-star review you left us for the services we have provided so far.
Your feedback is extremely valuable and helps us to continually assess whether we are providing the best service to our customers, whilst also hopefully inspiring others who read your review to start their car finance claims with us.
Kind Regards
The ReclaimNOW Team
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