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Review summary

Created with AI, based on recent reviews

Evaluating 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers are really happy with the product, noting its effectiveness in heating rooms more quickly and consistently, often transforming their stoves into central heating units. Many appreciate the quality of the product, finding it to be a fantastic addition that maximizes heat output and helps save on fuel. The staff is frequently praised for being helpful and kind, providing excellent support. However, some people mentioned minor issues with the installation, such as needing to alter the unit to fit their flue or finding the provided clamp not strong enough. A few customers also noted that the pump's quietness was slightly oversold in promotional videos, though they still found it to be a valuable addition.

What people talk about most

Product

Customers consistently note positive experiences with the product. Many reviewers highlight that it... See more

Quality

Clients share positive opinions on quality, with many praising the product's ability to significantly... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Will was really helpful over the phone, giving lots of technical and practical advice but also dealing with the import tax to ship the unit to Portugal. Unit received in good time, well packaged w... See more

Company replied

Rated 5 out of 5 stars

Will at Recoheat was very helpful and kind, bringing the unit to the house while we were having our woodburner fitted. He was also great at helping us decide where to place the pump and we put it outs... See more

Company replied

Rated 5 out of 5 stars

Will Answered all my questions. I was concerned about a correct fit for the Canadian market. The transformer needed replacing and that was taken care of simply by letting them know the one that was se... See more

Company replied

Rated 5 out of 5 stars

We have been thrilled with Recoheats costumer service. They were professional and worked hard to sort out some shipping trouble we had which was not fault of reccoheat. The product itself has transfor... See more

Company replied


Company details

  1. Heating Equipment Supplier

Written by the company

The revolutionary heat recovery unit for solid fuel stoves, Recoheat is the best stove accessory on the market, offering more heat, for less fuel, and less CO2. Turn your stove into a home heating system with our pumped-air heat booster, and circulate heat around your home.


Contact info

4.9

Excellent

TrustScore 5 out of 5

199 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

The Recoheat is great

The Recoheat is great. Does exactly what is promised. It pumps more air than I expected and makes a huge difference to the feel of the house. Our central heating is set to 18degC and comes on half as often.

I still say 5 stars but if there's 1 pick....

The videos by Tortoise and Recoheat oversell the quietness of the pump a bit. It definitely needs to be in another room.

Other than that.....I found it easy to install and I wouldn't be without it. A lot of R n D has gone into it and the price seems pretty reasonable considering that.

March 24, 2026
Recoheat Ltd logo

Reply from Recoheat Ltd

So sorry for the slow reply! Thanks very much for the review, and really glad to hear it's working well for you. The pump noise does depend a lot on the acoustics of the room, but absolutely - we certainly advise you to get it out of earshot, and in fact putting it outside gives the added benefit that you're bringing fresh air into the home and using that to drive the heat. Thanks very much again for your support and for taking the time to review.

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Rated 5 out of 5 stars

It has exceeded my expectations the…

It has exceeded my expectations the HETAS engineer was so impressed that he is looking into fitting one for himself. It has proved timely because of the fuel increases as we have been able to turn off all the central heating as the heat traveling all the way through the bungalow 16metres.

March 17, 2026
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Reply from Recoheat Ltd

Fantastic! That's the result you were after! Really glad to hear it gets around the whole bungalow. It does usually seem to but it's lovely to hear of another home with the heating bills slashed way down. Thank you very much for the kind review.

Rated 5 out of 5 stars

It works - worth every penny :-)

This is an easy 5 stars for all the standard things like speed of delivery, accurate description on website, customer services, etc. all of which proved faultless.

But the real question for a device like this is does it actually work and live up to the advertising claims? In my case, the answer is a resounding and obvious "yes".

Firstly, the heat distribution within the room is much better. I'm sitting at my desk to the side of the chimney breast typing this review. This is usually the coolest part of the room but this evening it's more comfortable because the whole room is much the same temperature.

Secondly, the room was noticably warmer this morning, having benefitted from the Recoheat unit recovering the heat that would normally have gone up the flue after the fire went out. So another win.

Thirdly, an unexpected benefit. Because I've put the air pump outside I'm getting a constant flow of fresh air into the room (my wood stove is room sealed and draws it's combustion air from outside so I don't otherwise get this). The whole house feels fresher as a result - without needing to open the windows and let the heat escape.

There is some benefit to the heat in other rooms, but the layout of the house means this is quite small. I have a heat transfer system arriving tomorrow to improve this - the Recoheat unit means I have plenty of heat to spare.

So all things considered, I'm a very happy customer.

March 6, 2026
Recoheat Ltd logo

Reply from Recoheat Ltd

That's wonderful: really pleased it's working well for you. Thanks so much for the interesting and detailed feedback: it really helps to describe how the device does make a difference.

The fantastic thing about the effects described is that they are always evident - the fact that the whole room is warm, even in corners behind the stove, that it warms for so much longer, and that pulling fresh air into the house improves the air quality.

As you say, how much of the house it will heat does depend on volumes, layout, stove output and airflows from things like stairs - and actually draughts - so it does change a lot as you'd expect from a device that is so efficient but isn't magic. But the benefits you describe are universal, and make a massive difference to the comfort levels you derive from your stove.

Thanks very much again for the review and support.

Rated 5 out of 5 stars

Recoheat

Great device love the extra heat gained with it

February 25, 2026
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Reply from Recoheat Ltd

Fab! Thanks very much indeed for your support and review. So glad you're enjoying that lovely heat!

Rated 5 out of 5 stars

Reco Heat pumps…

Great service from ordering to delivery to technical support, fitted 2 Reco heat systems now and the customers love them adding extra heat to their homes.

February 3, 2026
Recoheat Ltd logo

Reply from Recoheat Ltd

Fantastic to be working with you - much appreciate the support. So satisfying to be heating homes for your customers!

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Rated 5 out of 5 stars

We have been thrilled with Recoheats…

We have been thrilled with Recoheats costumer service. They were professional and worked hard to sort out some shipping trouble we had which was not fault of reccoheat. The product itself has transformed our old stove into a central hearing unit.

February 9, 2026
Unprompted review
Recoheat Ltd logo

Reply from Recoheat Ltd

Thanks very much Gabriel. Very glad to have finally got your unit to you, and delighted that it's proven to be so effective in your home. That's brilliant - thank you very much for your support.

Rated 5 out of 5 stars

Great service

Great service, very neat unit. Adds a good amount of additional heat. The hum of the air unit is not a problem.

January 26, 2026
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Reply from Recoheat Ltd

Fantastic! Thanks very much indeed for the review and support. Delighted that you're enjoying it.

Rated 5 out of 5 stars

Recoheat

Very quick delivery, all arrived safely and well packaged. I will give a full review when it is all installed.

January 16, 2026
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Reply from Recoheat Ltd

Thank you! look forward to hearing how you get on.

Rated 5 out of 5 stars

Will was really helpfover the phone

Will was really helpful over the phone, giving lots of technical and practical advice but also dealing with the import tax to ship the unit to Portugal.
Unit received in good time, well packaged with clear installation instructions.
I have not installed the unit yet but am looking forward to trying out as soon as I do.
Service so far has been great..highly recommended.
Gio

January 21, 2026
Recoheat Ltd logo

Reply from Recoheat Ltd

Thanks very much for the review, Gio, and I hope the install goes smoothly. Thanks again for the support.

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Rated 5 out of 5 stars

Your doing amazing

Hi, you ve gone above and beyond for myself, great products

January 14, 2026
Recoheat Ltd logo

Reply from Recoheat Ltd

Thanks very much for your custom and support, Zoe. Really appreciate the review - they help a lot.

Rated 5 out of 5 stars

Brilliant product

Excellent product, the house heats up a lot quicker and saves fuel.

January 13, 2026
Recoheat Ltd logo

Reply from Recoheat Ltd

Fabulous - really pleased it's making such a difference. Thanks so much for the review and support.

Rated 5 out of 5 stars

It was a second order

It was a second order. Nothing new to modify from first time to my satisfaction

January 6, 2026
Recoheat Ltd logo

Reply from Recoheat Ltd

Thank you for the review! To explain the context, after we sent one unit out to France, this gentleman bought two more for the homes of family members. That does happen quite often, and we think it's a darn good idea! Thank you again for the support.

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Rated 5 out of 5 stars

Recoheat on 5kW Stove

Ordered it for our stove, it certainly helps to warm the room (and the next one) far quicker and more consistently.
Had the flue swept and the chimney sweep had no problems.
I had a problem with the silencer on the pump which I managed to break. Emailed and had a replacement sent to me within 24 hours without charge! Communication and service is excellent.

January 15, 2026
Unprompted review
Recoheat Ltd logo

Reply from Recoheat Ltd

Thanks very much Nick. Really glad it's working and that your sweep is comfortable with it. Very happy to help out with the silencer! Thanks again for your custom, review and support.

Rated 5 out of 5 stars

Great product. Great customer Service

Will Answered all my questions. I was concerned about a correct fit for the Canadian market. The transformer needed replacing and that was taken care of simply by letting them know the one that was sent was defective. Easy to install and immediately noticed a difference in the amount of wood I needed to burn to maintain a comfortable temp. I already have a blower on my wood stove but with the addition of recoheat, warmth moved further into the cooler areas of the house. I hope this becomes a more adopted accessory to Canadian wood stoves! Love it

December 9, 2025
Recoheat Ltd logo

Reply from Recoheat Ltd

That's brilliant - thank you very much for the review. Certainly join you in hoping it becomes a standard accessory on Canadian stoves! Thanks again for the support.

Rated 5 out of 5 stars

Superb communication and service .

Superb communication, customer service and installation advice .

This firm clearly takes pride in their job.

December 17, 2025
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Reply from Recoheat Ltd

Thanks very much indeed John. Hope it's making a big difference to the heating, and ensures a lovely warm 2026 and beyond. Happy New Year!

Rated 5 out of 5 stars

Puts out heat

Will was wonderful 😊 very helpful and caring .the recoheat works well puts out extra heat .mabe an update later just tried it once

December 11, 2025
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Reply from Recoheat Ltd

Thanks so much Christopher! Hope it really made a difference over Christmas. Happy New Year!

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Rated 5 out of 5 stars

After damaging my original reco heat

After damaging my original reco heat, I contacted Will, who kindly replaced my unit free of charge. I can honestly say this is the best customer support I have ever experienced

December 12, 2025
Unprompted review
Recoheat Ltd logo

Reply from Recoheat Ltd

Thanks Alan. I felt your pain! Very glad it's in and working for you. Happy Christmas!

Rated 5 out of 5 stars

Very pleased

November 21, 2025
Recoheat Ltd logo

Reply from Recoheat Ltd

Fantastic! Thank you for letting people know. Much appreciated.

Rated 5 out of 5 stars

A fantastic addition to your stove

A fantastic addition to your woodburner/stove, ensuring maximum heat output. I have my woodburner fitted at one end of my 3 bedroom bungalow and the Recoheat blows warm air through the hall to the bedrooms at the other end of the house.

September 26, 2025
Recoheat Ltd logo

Reply from Recoheat Ltd

Thanks so much Steve! Really glad that the heat is successfully crossing the hall into the 3 bedrooms - that's a perfect result! Happy days, heating your whole house off the stove and Recoheat! Thanks again for sharing your experience - really appreciate it.

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