Recoil Gunworks Reviews 

5,594
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

From guns to pistol lights they have always done a great job getting me what I ordered quickly with a reasonable price. They are my first stop when pricing things out. Thanks for being a stand up b... See more

Rated 3 out of 5 stars

One month sense my order of almost $400 worth of shotgun ammo. Oder status still reads as "processing" on website. I've received nothing in the mail, nor have I been able to get in touch with anyone... See more

Company replied

Rated 5 out of 5 stars

Excellent sales and service. At a time when firearms and ammo are at a premium, this company has not fallen into "price-gouging" where so many others have. Prices are up every where, but Recoil Gunwor... See more

Rated 5 out of 5 stars

Ordered a case of 200 rounds Federal Gold Medal Match 308 Win168gr, quick email customer service and delivery under a week at really nice price. Great UPS tracking. Averaged 26$ a box of 20. Much bet... See more

Company details

  1. Sporting Goods Store
  2. Ammunition Supplier
  3. Hunting Store

Written by the company

Recoil Gunworks is primarily a web based firearms, ammo and accessories retailer. From our humble beginnings in a basement, to our newly constructed warehouse, we have grown through our love of the industry and care for our customers. We stock the most popular calibers and hard to find hunting ammo at prices you can afford. Check out our website, www.recoilgunworks.com . If you don’t see something you want, just ask.


Contact info

3.9

Great

TrustScore 4 out of 5

6K reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.9

All reviews

(5,594)

3 reviews in the last 12 months

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Rated 3 out of 5 stars

One month sense my order of almost $400…

One month sense my order of almost $400 worth of shotgun ammo. Oder status still reads as "processing" on website. I've received nothing in the mail, nor have I been able to get in touch with anyone. I've sent two messages through their website and sent an email to one of the staff members listed as contacts on the website. I do not trust this business at this point.

Revision: A rep. got back with me, apologized, explained the situation and refunded me within reasonable time. The situation pit a glitch in my tactical training schedule, AND I appreciate their efforts and attention. About to give them another shot.

January 7, 2023
Unprompted review
Recoil Gunworks logo

Reply from Recoil Gunworks

David, we are sorry for what happened with your order and we are putting a plan in place to avoid the situation from reoccurring. A full refund of your money has been processed.

Rated 5 out of 5 stars

This is the only online ammo store I…

This is the only online ammo store I would use! They have a decent inventory in stock, great prices, extremely good specials and fast delivery. A friend told me recoil gunworks was his supplier and never had an issue. They are now mine.

December 12, 2022
Unprompted review
Rated 5 out of 5 stars

My first experience was fantastic!

My first experience was fantastic and I will be back! After my order was placed I asked a question regarding my order and got an immediate response from customer service. I placed an order on the evening of the13th and it was delivered on the 17th! Kudos to them for a wonderful job!

June 17, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. They filled my order promptly and allowed me to correct the model and type of item I had inadvertently ordered. Highly recommended sales staff.

June 8, 2022
Unprompted review
Rated 5 out of 5 stars

5 star

5 star, order filled and delivered fast . will definitely be ordering from here again.

May 14, 2022
Unprompted review
Rated 5 out of 5 stars

Two day shipping with fedex from Utah…

Two day shipping with fedex from Utah to Arizona. 1-3 day order processing. These guys fu**ing rock at shipping firearms. If I could hug you I would. Thanks for the rifle I love my Savage axis 2 xp in mossy oak.

March 25, 2022
Unprompted review
Rated 5 out of 5 stars

These guys fun Rock no BS straight to…

These guys fun Rock no BS straight to business⭐️⭐️⭐️⭐️⭐️. I bid on some 500 rounds of .22 cci stingers for new 10/22 tactical I bought for my son. A birdie told me to check compatibility. It turns out that stingers are ok for regular Ruger 10/22 but not for the closer tolerances of the Ruger 10/22 Tactical or Target models. I reached out to them and they said no worries will ship $110. Dollars worth of mini mags. 8 or 9packs of 100 at 13.99 per..Same diff

March 7, 2022
Unprompted review
Rated 1 out of 5 stars

Do not buy!

overpriced, but I was in dire need of bullets so I purchased. Waited 3 months, nothing. Sent two emails, they only responded to one. I asked for a refund, they immediately said they would refund my money on the order I no longer need. That was 10 days ago and nothing has happened.

January 28, 2022
Unprompted review
Recoil Gunworks logo

Reply from Recoil Gunworks

Jaclyn,
You purchased this order on 10/17/21 and we sent an email to you on 10/18 requesting an email copy of your IL FOID card in order to process your order. We never received your FOID card and that is the reason your order never shipped. We do apologize for the delay in getting your refund processed, the refund has now been processed and you will receive a receipt via email.

Rated 5 out of 5 stars

Exactly what I wanted

This company delivers what you order for ammo. No, delivery is not instantaneous like a lot of things in our life. But my order was correct and shipped within a week. Happy.

October 24, 2021
Unprompted review
Rated 1 out of 5 stars

It's been 2 weeks and I still haven't…

It's been 2 weeks and I still haven't received my ammunition order, so I asked for a refund if it wasn't already shipped. More time passes, and I was told there payment processing was down, and they would refund my order once is was up and running. Not a great experience thus far.

October 6, 2021
Unprompted review
Rated 5 out of 5 stars

Solid performance from Recoil Gunwork's

I have been buying from this company for a little more than a year and have found them to be everything they claim. Fair, fast and accurate. I'm a hunter, vet, and retired LE and having a good supplier for my ammo and other products is important especially these days.
#TRUMPWON

September 27, 2021
Unprompted review
Rated 2 out of 5 stars

No customer service at all …

It’s almost impossible to get in touch with someone at recoil gunworks, I placed an order for a G22 magazine 3 days ago and it still says my order status is “in progress”. I’ve texted the number provided for support, emailed and called, no response. If I knew it would’ve taken this long to ship i would’ve bought a new mag in store, but I guess I couldn’t pass up on the price.

September 3, 2021
Unprompted review
Rated 5 out of 5 stars

Definitely Recommend

Bought some ammo very recently. Price was very very good considering current circumstances, shipping was reasonable and quick.

August 3, 2021
Unprompted review
Rated 1 out of 5 stars

Scammers or just crappy customer service?

I placed my order ($2,500+ order) on April 28. My card was charged the same day. It is now May 5th and my order still shows as "In Progress". I have called and emailed the company but have received no response. Either a scam of a company or just terrible customer service. I would not recommend buying from them.

May 5, 2021
Unprompted review
Recoil Gunworks logo

Reply from Recoil Gunworks

Hard to find your order since it was under another name.
Your order shipped the same day you wrote this. We had employees out with covid and have been a bit delayed. All back now and catching up.
Thanks for your patience and understanding.

Rated 5 out of 5 stars

I bought 38 special

I bought 38 special. Ordered on a Saturday received the following Friday. Given the climate, no issues with it. Blazer brass. Shot fiddy rounds, yes I said fiddy, no issues. I added them to my list of folks I buy Ammo from. Good communication via email through the process.

May 1, 2021
Unprompted review
Rated 4 out of 5 stars

Edited: Originally gave one star due to lack of communication and customer service. However, I received a reply and explanation along with my correct order. 4 stars. Will do business again

Update: Just received a reply from Recoil. I understand things happen, but my original email received no response. However, once I posted a negative review on here, I received a response within about 2 hours. Kind of odd. I will potentially adjust my review once my order is finally received.

On the first emailed detailed invoice I received after placing my order, the hyperlink on the email to direct me to the specifics of my order sent me to an “error 404” link with zero information. The invoice on the email said I was supposed to receive my order on 2021-04-07. It’s currently April the 19th and I have yet to receive my order. I sent a follow up email on the 11th and have yet to receive a reply. Customer service is horrible and I do not foresee myself doing business with this company in the future, nor would I recommend them to anyone. I have ordered the same kind of products and ammunition previously from other online retailers and they are far superior not only with their customer service, but with shipping, and overall service and products. I did receive an updated email this past Friday with a tracking number (that actually worked) and I am supposed to receive my order tomorrow. We shall see. I understand the current situation with supply and demand, but the lack of communication and poor customer service with this company is unparalleled.

Update: Received my order and everything was correct. I understand things happen and it appears this company was going through a website transition whenever I originally placed my order. Their prices were better than many other sites I searched and I did receive a reply and explanation on here. So I adjust my rating to 4 stars.

April 19, 2021
Recoil Gunworks logo

Reply from Recoil Gunworks

We just went live with our new site and have had some challenges.
Tracking shows delivery tomorrow. Thanks for you patience and understanding.

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