One of the items arrived incomplete. I tried contacting them several times but got 0 response. Why do you guys send those "are you satisfied? if no, tell us why" emails if you're not going to respond... See more
Company replied
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One of the items arrived incomplete. I tried contacting them several times but got 0 response. Why do you guys send those "are you satisfied? if no, tell us why" emails if you're not going to respond... See more
Company replied
I have bought many times from recordsale.de. The delivery to Ireland can sometimes be slow but I don't mind that. A couple of times I felt the grading was wrong but they always engaged with me and of... See more
Best record shop in the world, full stop. Stop buying digital crap and buy real original vinyls crafted by the artists as they wanted. No new MFSL can compete with a two-eye Columbia from the Sixtie... See more
I ordered two vinyls from recordsale.de , but something went wrong: I received a cheaper version of one of them, but their system charged the price of the one I originally had indicated. They spontane... See more
recordsale.de has already been around for 16 years now. In this time, what started out as a collection of 500 records, has now turned in to a database of over 1,600,000 records, from vinyl lovers to a whole team of records enthusiasts and and from a few customers to a worldwide loyal customer base.
Hertzstraße 63a, 13158 , Berlin, Germany
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 42% of negative reviews
Typically replies within 2 weeks
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One of the best places to buy records - great selections and great service - highly recommended - thank you!
Exellent stock range whose condition is clearly stated.
I have made two large orders till now and almost most of the items were in worse condition (especially in audio grading) than the advirtised/presented in their site. Records with scratches and huge static, unlistenable, advertised as Excellent! I will not risk it anymore. Avoid!
Fantastic service and quality of the product is as described.
Recordsale.de had a 45 vinyl in stock that I was looking for and their price was cheaper than what I was finding in the US. After reading all of the positive reviews, I ordered it and was provided with updates on shipping and the shipping did not take long at all. The 45 vinyl was exactly what I ordered - in great shape as their website noted. Will definitely shop with them again and recommend them!!
Transaction was effortless. Site gave accurate information
Have made plenty of orders with them over the years and never had an issue, they are based in Germany, and I live in the UK, and they're the cheapest when it comes to value in stock and shipping
Ordering from this site/shop since feb 98% of vinyls recieved are perfect will continue to order from this site
This is not the first time this store messes up my order. The last 3 orders I made could even be considered as scams. I always order EX or NM records, and it's been 3 times in a row I receive records in poor condition and sometimes also a different pressing than the one I ordered (of course a cheaper one, they will never send an UHQR by mistake). It feels like they are always trying to scam you by sending you crappy records that are worth 5€ in that condition when you paid 20€.
I also have a lot to say about their customer support, which is an absolute joke. The third and last time I got scammed by them they didn't even bother to reply to me when I said their partial refund offer was too low and didn't get a reply when I sent another email asking why didn't they reply.
Finally, to all you people who are reading this, be aware of one thing. This store cares A LOT about their public image. I'm aware that they contact almost everyone who posts negative reviews and ask them to remove them in exchange of a refund, but don't worry, I won't delete mine.
conditions not inherent to the description. Customer service, non-existent 8 days and still waiting for a response.
Good evening I received my order and I am very happy and everything was as expected
If I really had to make a note it would have been perfect if each record had been placed inside the classic standard plastic vinyl bag
however I am satisfied
I find this site recordsale.de just by the miricle, because in your home country is showing you only your sites. I am surprise how many articles you can find. I did order on Sunday and I get the records on Tuesday, thats 1 and half day shipping from Germany to Czech republic. Shipping cost is nicely low, packaging safe nice. I'm just making another order. Very happy with recordsale.de. Thank you.
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