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Wondershare Recoverit Reviews 

6,299
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 649 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the software is very easy to use and helps recover lost files quickly without any complications. Many reviewers also praise the excellent quality of the recovery process, noting it successfully brings back precious memories and important data from damaged storage drives. However, some customers also noted that the subscription and licensing prices are quite expensive for temporary use. A few reviewers experienced issues where recovered files were completely corrupted, while others found the overall customer service unhelpful. Some people also felt that the scanning process took too much time to complete.

What people talk about most

Product

Reviewers highlight positive aspects of product performance, describing it as a fast and reliable tool that... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting that the software is very easy and... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the software successfully... See more

Service

Customers had positive experiences with service, noting superb and awesome results when recovering lost... See more

Price

Clients share ambiguous opinions on price, with some expressing deep frustration over expensive subscription... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This product is a no-brainer, and will even surprise you; somehow, an 8 GB SD card, although formatted, still held 31 GB of data. Remember the card is only 8GB so how it is stored beyond that is somet... See more

Company replied

Rated 5 out of 5 stars

Accidentally deleted a bunch of files off a memory stick and thought I had lost them for good as did not delete via Waste Bin. Recoverit managed to salvage and recreate all the files perfectly, what... See more

Company replied

Rated 5 out of 5 stars

When I purchased the program, I had to find PDF and EPUB files scattered across various deleted folders. It took a long time, but I recovered almost everything. Today I needed to recover photos from... See more

Company replied

Rated 5 out of 5 stars

My opinion about the recovery process: Thanks to the system, over 49,000 files could be successfully recovered, which helped restore a large amount of important data that seemed lost. The process t... See more

Company replied


Company details

  1. Software Company

Written by the company

Recoverit is a leading data recovery software known for its impressive 99.5% success recovery rate. It can fully restore deleted files, videos, photos, and over 1000 other file formats from more than 2000 storage devices, including SD cards, HDDs, external drives, crashed computers, and various operating systems like Windows, Mac, NAS, and Linux. Additionally, it offers advanced features for repairing corrupted videos and photos. When it comes to recovering your valuable data, Wondershare Recoverit is the ultimate choice.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(6,299)

1,294 reviews in the last 12 months

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Rated 1 out of 5 stars

Misleading and deceptive download…

Misleading and deceptive download advertising
I searched specifically for DiskGenius, but Wondershare advertised Recoverit against that search and redirected me to its own download page. I ended up downloading and installing a completely different product that I never intended to use. This felt like a deliberate attempt to capture users searching for another product. I uninstalled Recoverit immediately and will avoid Wondershare products in the future.

July 16, 2026
Unprompted review
Wondershare Recoverit logo

Reply from Wondershare Recoverit

Dear customer, thank you for raising this issue. Your feedback has been submitted to the relevant team for internal review.
We sincerely apologize for failing to provide you with a satisfactory user experience. Please rest assured that we would never want to leave any user with such an impression. If you have any further questions, or encounter any problems while using our software in the future, please feel free to contact us at customer_service@wondershare.com. We will be happy to provide you with the assistance and support you need.
Once again, we sincerely apologize for any inconvenience caused and thank you for your honest feedback.

Rated 5 out of 5 stars

Superb & Awesome ...I got all my data…

Superb & Awesome ...I got all my data back with same version

July 15, 2026
Wondershare Recoverit logo

Reply from Wondershare Recoverit

Dear Customer,

Thank you so much for your reply. I'm Ethan from the Wondershare customer service team.

It's a pleasure to assist you, and I'm glad your issue has been resolved.

Thank you for your trust and support of our products. We will continue to optimize our products to provide customers with the best experience.

If you encounter any problems while using our products in the future, please feel free to contact us. We'd be happy to help!

Have a wonderful evening! 🌹

Rated 5 out of 5 stars

Okay lah good

Okay lah good. Just i dont like it when theres pop up ask me to upgrade and i cannot the exit and now now button are not responsive,

July 15, 2026
Wondershare Recoverit logo

Reply from Wondershare Recoverit

Hi, sorry for the inconvenience. Could you please provide us with more details through the FEEDBACK button so that we can better understand the specific aspect you are unhappy with? We are here to assist you further. Thank you.

Rated 5 out of 5 stars
Wondershare Recoverit logo

Reply from Wondershare Recoverit

Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.

Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!

Rated 5 out of 5 stars

Lifesaver.

July 12, 2026
Wondershare Recoverit logo

Reply from Wondershare Recoverit

Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.

Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!

Rated 5 out of 5 stars

Great

Great! It helped me a lot

July 12, 2026
Wondershare Recoverit logo

Reply from Wondershare Recoverit

Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.

Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!

Rated 5 out of 5 stars

20 YEARS HDD EXTERNAL RECOVER

Recovered a lot! Thanks

July 12, 2026
Wondershare Recoverit logo

Reply from Wondershare Recoverit

Dear Customer,

Hello! We are pleased to hear from you. This is the Wondershare Support Team.

Thank you very much for your recognition and support! It is our duty to resolve your issues.

If you encounter any questions or need assistance during future use, please feel free to contact us. We will continue to provide you with help as always.

We wish you success in your work and a happy life!

Rated 5 out of 5 stars

Very happy!

Recovered about 95% of the files I accidently deleted.

July 12, 2026
Wondershare Recoverit logo

Reply from Wondershare Recoverit

Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.

Rated 4 out of 5 stars

wondershare managed to recover videos…

wondershare managed to recover videos from my dashcam,which had reverted to sound only. I,m not technically minded ,and found the process difficult to operate, but got there in the end. thanks wondershare. make it a bit easier for us seniors please.

July 11, 2026
Unprompted review
Wondershare Recoverit logo

Reply from Wondershare Recoverit

Dear Customer,

Hello! We are pleased to hear from you. This is the Wondershare Support Team.

Thank you very much for your recognition and support! It is our duty to resolve your issues.

If you encounter any questions or need assistance during future use, please feel free to contact us. We will continue to provide you with help as always.

We wish you success in your work and a happy life!

Rated 5 out of 5 stars

excelente programa

July 10, 2026
Wondershare Recoverit logo

Reply from Wondershare Recoverit

Prezado(a) cliente, muito obrigado(a) pelo seu comentário. Caso encontre algum problema ao utilizar o software, entre em contato conosco pelo e-mail customer_service@wondershare.com. Teremos prazer em lhe prestar assistência e suporte.

Rated 5 out of 5 stars

so easy to use

July 10, 2026
Wondershare Recoverit logo

Reply from Wondershare Recoverit

Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.

Rated 1 out of 5 stars

Disgraceful service

My sons SD-card crashed with 100 of photos and videos, an absolutely priceless treasure that i wanted back. I found Recovierit through Google and really thought that this program would be helpful, instead it just added more stress to an already stressful situation. I still don't have the photos and I've also lost $75.

Downloaded the software and scanned my SD-card for 4 hours. To download you needed a subscription and I was willing to pay. I asked their chatbot how to buy premium, and followed the link. Purchased what i thought was premium, however still couldn't download my files and was informed that i needed to upgrade to premium. Followed the link in the pop up in the software itself and in checkout the product was named "Upgrade to premium". Did i get premium? No, instead i now have 2 identical subscription plans. Only chatbot on the website so I emailed their support only to find that it is also operated by chatbot. The chatbot in the e-mail asked me to send a ticket through the software itself, using their feedback-feature. Surprise surprise, it was answered right away via chatbot!

I give up. I've submitted a refund request but I have little to no hope in seeing my money again. To have such a poorly service and customer service is beyond me.

July 9, 2026
Unprompted review
Wondershare Recoverit logo

Reply from Wondershare Recoverit

Dear customer, we apologize for not providing you with a satisfactory user experience. If you encounter any problems while using the software, please feel free to contact customer_service@wondershare.com, and we will be happy to provide you with service and support.

Rated 5 out of 5 stars

So grateful I was able to recover my…

So grateful I was able to recover my deleted photos! This is a life saver!

July 9, 2026
Wondershare Recoverit logo

Reply from Wondershare Recoverit

Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.

Rated 5 out of 5 stars

Great app

every thing we need done

July 8, 2026
Wondershare Recoverit logo

Reply from Wondershare Recoverit

Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.

Rated 5 out of 5 stars

Corrupted SD Card Recovery was Excelent

The process of download was simple and the Images
I lost on my corrupted SD card were recovered effectively.

July 8, 2026
Wondershare Recoverit logo

Reply from Wondershare Recoverit

Dear Customer,

Thank you so much for your reply. I'm Ethan from the Wondershare customer service team.

It's a pleasure to assist you, and I'm glad your issue has been resolved.

Thank you for your trust and support of our products. We will continue to optimize our products to provide customers with the best experience.

If you encounter any problems while using our products in the future, please feel free to contact us. We'd be happy to help!

Have a wonderful evening! 🌹

Rated 5 out of 5 stars

NOT CHEAP BUT WORKS VERY GOOD AND EASY…

NOT CHEAP BUT WORKS VERY GOOD AND EASY TO USE

July 7, 2026
Wondershare Recoverit logo

Reply from Wondershare Recoverit

Dear Customer,

Thank you so much for your reply. I'm Ethan from the Wondershare customer service team.

It's a pleasure to assist you, and I'm glad your issue has been resolved.

Thank you for your trust and support of our products. We will continue to optimize our products to provide customers with the best experience.

If you encounter any problems while using our products in the future, please feel free to contact us. We'd be happy to help!

Have a wonderful evening! 🌹

Rated 5 out of 5 stars
Wondershare Recoverit logo

Reply from Wondershare Recoverit

Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.

Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!

Rated 5 out of 5 stars
Wondershare Recoverit logo

Reply from Wondershare Recoverit

Dear Customer,

Hello! We are pleased to hear from you. This is the Wondershare Support Team.

Thank you very much for your recognition and support! It is our duty to resolve your issues.

If you encounter any questions or need assistance during future use, please feel free to contact us. We will continue to provide you with help as always.

We wish you success in your work and a happy life!

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