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Wondershare Recoverit Reviews 

6,308
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 645 reviews, reviewers overwhelmingly had a great experience with this company. Consumers point out that the program is exceptionally helpful when dealing with accidental data loss, turning stressful situations into manageable tasks. Customers frequently praise the software for its intuitive design and incredible capability to quickly retrieve precious photos, videos, and important documents from damaged or formatted memory cards. However, some reviewers were not happy with the high cost of subscriptions, mentioning that the pricing plans feel quite expensive for short-term or single-use needs. A few other people also felt that certain recovered files ended up corrupted, incomplete, or completely unreadable despite successful scanning processes.

What people talk about most

Product

People report positive experiences with the product, highlighting its effectiveness in recovering lost files... See more

User experience

Reviewers highlight positive aspects of user experience, describing the software as very easy, intuitive, and... See more

Quality

Reviewers mention positive feedback about quality, noting that the software is fast, reliable, and... See more

Service

Clients share positive opinions on service, highlighting superb and awesome results when recovering lost... See more

Price

Consumers find price to be ambiguous, with highly mixed feelings regarding the cost. While many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This product is a no-brainer, and will even surprise you; somehow, an 8 GB SD card, although formatted, still held 31 GB of data. Remember the card is only 8GB so how it is stored beyond that is somet... See more

Company replied

Rated 5 out of 5 stars

Accidentally deleted a bunch of files off a memory stick and thought I had lost them for good as did not delete via Waste Bin. Recoverit managed to salvage and recreate all the files perfectly, what... See more

Company replied

Rated 5 out of 5 stars

My opinion about the recovery process: Thanks to the system, over 49,000 files could be successfully recovered, which helped restore a large amount of important data that seemed lost. The process t... See more

Company replied

Rated 5 out of 5 stars

When I purchased the program, I had to find PDF and EPUB files scattered across various deleted folders. It took a long time, but I recovered almost everything. Today I needed to recover photos from... See more

Company replied


Company details

  1. Software Company

Written by the company

Recoverit is a leading data recovery software known for its impressive 99.5% success recovery rate. It can fully restore deleted files, videos, photos, and over 1000 other file formats from more than 2000 storage devices, including SD cards, HDDs, external drives, crashed computers, and various operating systems like Windows, Mac, NAS, and Linux. Additionally, it offers advanced features for repairing corrupted videos and photos. When it comes to recovering your valuable data, Wondershare Recoverit is the ultimate choice.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(6,308)

1,306 reviews in the last 12 months

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Rated 5 out of 5 stars

It recovered my valuable folder…

It recovered my valuable folder containing 22k number of files. Wonderful Software, fast and reliable. Highly recommended !!

June 21, 2026
Wondershare Recoverit logo

Reply from Wondershare Recoverit

Dear Customer,

Hello! We are pleased to hear from you. This is the Wondershare Support Team.

Thank you very much for your recognition and support! It is our duty to resolve your issues.

If you encounter any questions or need assistance during future use, please feel free to contact us. We will continue to provide you with help as always.

We wish you success in your work and a happy life!

Rated 1 out of 5 stars

Absolute Scam of an App

Absolute Scam of an App, if you dont pay 60 bucks you basically cant do anything with it, and maybe youll think "well atleast you get a free trial of 500 MB, well no you dont because the saving feature doesnt even work for the free users

June 21, 2026
Unprompted review
Wondershare Recoverit logo

Reply from Wondershare Recoverit

Dear customer, thank you very much for your review, and we apologize for not providing you with a satisfactory user experience. If you encounter any problems while using the software, please feel free to contact customer_service@wondershare.com, and we will be happy to provide you with service and support.

Rated 5 out of 5 stars
Wondershare Recoverit logo

Reply from Wondershare Recoverit

Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.

Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!

Rated 5 out of 5 stars

Photo Recovery

I was able to recover the photos I accidentally deleted while formatting my card!

June 17, 2026
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Reply from Wondershare Recoverit

Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!

Rated 5 out of 5 stars
Wondershare Recoverit logo

Reply from Wondershare Recoverit

Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!

Rated 5 out of 5 stars

Full restore to expected details

Full restore to expected details, PERFECT. :-)

June 17, 2026
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Reply from Wondershare Recoverit

Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.

Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!

Rated 5 out of 5 stars

100% files recovery

100% files recovery

June 16, 2026
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Reply from Wondershare Recoverit

Dear Customer,

Thank you so much for your reply. I'm Ethan from the Wondershare customer service team.

It's a pleasure to assist you, and I'm glad your issue has been resolved.

Thank you for your trust and support of our products. We will continue to optimize our products to provide customers with the best experience.

If you encounter any problems while using our products in the future, please feel free to contact us. We'd be happy to help!

Have a wonderful evening! 🌹

Rated 4 out of 5 stars

very easy to do they need o give more…

very easy to do they need o give more guidance on what to do afterwards but I use Gemini to get the step by step. I could not find my videos, it put the photos in my google drive like I asked but not my videos. gemini explained why I just the they should explain and give more direction. so you don't mess up. but I am a very logical thinker and we have ai to guide us.

June 15, 2026
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Reply from Wondershare Recoverit

Thank you for your feedback! We appreciate your suggestions for more guidance and will consider them for future improvements.

Rated 5 out of 5 stars

Saved me

Saved me! Recovered just about every file.

June 15, 2026
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Reply from Wondershare Recoverit

Dear customer, thank you very much for your review. If you encounter any problems while using the software, please feel free to contact customer_service@wondershare.com, and we will be dedicated to providing you with service and support.

Rated 1 out of 5 stars

Free trial is not even a trial

Free trial is just to download the app and check if the app can scan, the offer seems very misleading. Despite having a 4.6 rating online, it could still be a scam app. It does not guarantee a full recovery, making it too unreliable for such a significant investment. I would much rather have a complete trial experience for $10-$20 if it were available for 3-5 days.

To Wondershare Recoverit reply:
Unfortunately your ‘trial’ is only to download the app and scan a drive. Anything else pushes the expensive membership plans. A true trial would allow the full process of recovering a file to be completed. But no, you guys can’t promise recovery of files so you prompt the membership. This is a scam! Because if the files aren’t recover after purchasing the membership it doesn’t work and for what I read 40% of people who buy it can’t recover their files. Again, a scam! I should be able to get my money back if it doesn’t work, but 70% of people who purchased this, has complained that it’s a struggle to get your money back if this app did not work for you. Again, a scam, because it says clearly money back guarantee within a specific timeframe. Your response to my complaint is avoidance and misleading just like your product! I said very clearly you TRIAL IS NOT A REAL TRIAL! I’m not sure why your reply says we have a trial?!? No you do not. Shoppers be worry of this app or any similar ones, if a trial cannot allow you to do* what you need to prove it works, it most likely won’t work.

June 13, 2026
Unprompted review
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Reply from Wondershare Recoverit

Dear customer, we apologize for not providing you with a satisfactory user experience. Our software has trial versions available for your convenience. If you encounter any problems while using the software, please contact customer_service@wondershare.com, and we will be happy to provide you with service and support.

Rated 5 out of 5 stars

Accidentally lost basically a lifetime…

Accidentally lost basically a lifetime of photos and music. Recoverit found and recovered every last photo! Tried Recuva and only got 15 pics... This is AWESOME SOFTWARE!

June 14, 2026
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Reply from Wondershare Recoverit

Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.

Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!

Rated 5 out of 5 stars
Wondershare Recoverit logo

Reply from Wondershare Recoverit

Hello! Our team is committed to providing the best user experience. If you have any suggestions or need further assistance, please feel free to contact us. Thank you again for your support!

Rated 5 out of 5 stars

easy to use and very good because its…

easy to use and very good because its recovery my data as it is, with original quality.

June 13, 2026
Wondershare Recoverit logo

Reply from Wondershare Recoverit

Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.

Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!

Rated 5 out of 5 stars
Wondershare Recoverit logo

Reply from Wondershare Recoverit

Hello! Our team is committed to providing the best user experience. If you have any suggestions or need further assistance, please feel free to contact us. Thank you again for your support!

Rated 5 out of 5 stars
Wondershare Recoverit logo

Reply from Wondershare Recoverit

Dear customer, thank you very much for your review. If you encounter any problems while using the software, please feel free to contact customer_service@wondershare.com, and we will be dedicated to providing you with service and support.

Rated 1 out of 5 stars

Totally disappointing, no files recovered even when tried software 2 hours straight away

Totally disappointing; no files were recovered even after a few hours of accidently deleting it.

I accidentally SHIFT-deleted an entire folder of images and media. Upon installing and paying for Wondershare Recoverit (date of purchase - 5th June 2026) within the same day, the software did not even recover any file from that mother folder where I deleted the child folder. Very very disappointing. No files were recovered.

The software did detect lots of files that were deleted months back to a few years. However, these files are unrecoverable, even with the fix feature on the software, so a waste of time.

June 5, 2026
Unprompted review
Wondershare Recoverit logo

Reply from Wondershare Recoverit

Dear customer, thank you very much for your review, and we apologize for not providing you with a satisfactory user experience. If you encounter any problems while using the software, please feel free to contact customer_service@wondershare.com, and we will be happy to provide you with service and support.

Rated 5 out of 5 stars

Worked as promised!

June 11, 2026
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Reply from Wondershare Recoverit

Thank you so much for your comment! We're thrilled to hear that you had a great experience using our product. We'll continue to work hard to provide you with the best product and service.

Rated 5 out of 5 stars

I deleted my entire folder of pictures…

I deleted my entire folder of pictures of last week's trip to Iceland (about 250 Gb) I had on a Cruzer external drive. This program recovered them. So, the program worked and it saved me hours of work I put into them using lightroom

June 10, 2026
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Reply from Wondershare Recoverit

Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!

Rated 5 out of 5 stars

Excellent Product

Very clear and straight forward recovery process.

June 10, 2026
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Reply from Wondershare Recoverit

Thank you so much for your comment! We're thrilled to hear that you had a great experience using our product. We'll continue to work hard to provide you with the best product and service.

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