I had been onto Adore Beauty initially, for the brush product only. When it came to check-out - it refused to allow me to put in the REQUIRED fields of City, and Postcode. I tried a few times. So I co... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Firstly, why on earth are you advertising as a New Zealand website when you are unable to send orders to New Zealand? Secondly, why are you advertising items on sale that you are clearly not prepared... See more
Company replied
For once in my life I DIDN’T have any trouble trying to order from a Website! There was immediate feedback to say my order had been received and was being processed already. I appreciate being kep... See more
Company replied
I purchased a hair straightener a year ago. I was really happy with the product but it suddenly stopped working. Fortunately the item was still under guarantee so I could return/replace it. The ret... See more
Company replied
Company details
Written by the company
Largest Haircare and Professional Skincare Retailer in Australia, including GHD and Dermalogica http://www.ry.com.au/
Contact info
Gadbrook Way, CW9 7RA, Rudheath, United Kingdom
- recreateyourself.co.nz
4.2
Great
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from recreateyourself.co.nz
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Advertisement
Very happy with my order
Very happy with my order. Didn’t receive a tracking number or notification of orders arrival but order turned up when they said it would. Would definitely order from them again.
February 7, 2024
Reply from recreateyourself.co.nz
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Placed my order weeks ago
Placed my order weeks ago, still havent recieved my package. Or had a refund . People are no help at all.
January 23, 2024
Reply from recreateyourself.co.nz
Hello Tamara,
Thank you for leaving your review.
I am sorry to hear you have had an issue with the delivery of your order. I have investigated this and sent you a message to your online account.
Please log in to your account at your convenience to receive my message.
Regards,
Leah
You have taken my money, reported to police
Order never arrived, tracking number didn’t work, can’t email anyone to find out, waste of money.
Replying to your email, I WAS sent a confirmations email to say items were on their way and the money HAS been taken from my account, please someone contact me immediately so I can reply back! Will be contacting police about this matter it is theft!
January 28, 2024
Reply from recreateyourself.co.nz
Hello,
Thank you for taking the time to leave your review.
I am sorry that your order has not yet arrived. I have investigated your issue and sent a message to your account, please see this when possible.
I look forward to resolving this for you.
Kind regards,
Liam
Good price easy to use website 👍
February 1, 2024
Reply from recreateyourself.co.nz
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Advertisement
Reply from recreateyourself.co.nz
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Terrible customer service
Terrible customer service, couldn't answer a question and didn't do well at reasurring me this place isn't a scam. Also wouldn't grant me to cancel my order
January 24, 2024
Reply from recreateyourself.co.nz
Hello,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with your order, I appreciate the disappointment this has caused and wish to ensure this is resolved for you.
I have sent you a message via your online account to help resolve this matter, please take a look at this when you are able to do so.
Kind Regards,
Kayleigh
Easy to use website.
January 29, 2024
Reply from recreateyourself.co.nz
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
This is the first time I have purchased…
This is the first time I have purchased from you. Website was easy to use and description of products great. I'll let you know how the shampoo and conditioner bar works for me as I have thin hair that breaks easily. Here's hoping!
January 28, 2024
Reply from recreateyourself.co.nz
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Advertisement
Reply from recreateyourself.co.nz
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
The shopping was easy and…
The shopping was easy and straightforward to find what I wanted. I wasn’t keen on the pop ups at the end for offers on ‘partner sites’
January 27, 2024
Reply from recreateyourself.co.nz
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Reply from recreateyourself.co.nz
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Lots of options & easy
January 26, 2024
Reply from recreateyourself.co.nz
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Advertisement
Reply from recreateyourself.co.nz
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Reply from recreateyourself.co.nz
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Reply from recreateyourself.co.nz
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Reply from recreateyourself.co.nz
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Advertisement
Very quick and easy order
Very quick and easy order, cant wait to receive products. Communication excellent
January 22, 2024
Reply from recreateyourself.co.nz
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Very easy to order through your website
January 22, 2024
Reply from recreateyourself.co.nz
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
High quality and good prices
I doing hairdressing over 30years old.
I used high quality products and recommended my regular customers.
Thank you
January 22, 2024
Reply from recreateyourself.co.nz
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.