Recreationjewels Reviews 89

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 79 reviews, reviewers had a great experience with this company. Many customers are highly satisfied with the quality of the jewelry, noting that pieces last well, do not tarnish, and often look brand new even after daily wear. Reviewers frequently praise the aesthetic appeal of the products, describing them as gorgeous and receiving numerous compliments. The staff consistently receives positive feedback for being lovely, helpful, kind, and attentive, contributing to a pleasant shopping experience. Many also appreciate the reasonable pricing for the quality offered, and the efficient shipping of their orders. However, some people were dissatisfied with issues related to order fulfillment, including missing items, delayed deliveries, and a lack of communication regarding shipping updates. A few other people also felt that the quality of some pieces was not as expected, with gems falling out shortly after purchase or gold coloring rubbing off. There were also concerns raised by some customers about the originality and pricing of certain items, suggesting that similar products might be available elsewhere at a lower cost.

What people talk about most

Product

Consumers generally express satisfaction with the product, highlighting its amazing quality, beautiful... See more

Staff

Customers consistently note positive experiences with staff, highlighting their friendliness, helpfulness,... See more

Quality

People report positive experiences with quality, with many reviewers praising the durability and... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing frustration over missing... See more

Price

Customers had ambiguous experiences with price, with some reviewers praising the lovely, fair, and affordable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The best jewellery ive ever brought!! i purchased from Recreation Jewels last year at their Urban Outfitters pop up and my Paloma’s blue ring has lasted so well <3 i wear it everyday and it still look... See more

Rated 5 out of 5 stars

I wasn’t expecting to love this brand as much as I do. I ordered on a whim after seeing them on Instagram, and now I wear their jewellery every day. The Maria's celestial Bangle and Paloma's Ring ha... See more

Company replied

Rated 5 out of 5 stars

The best jewellery shop ever! I purchased a few pieces( Sylvia ring, pins starfish and a Diana’s necklace) over the fringe and have worn them everyday and the pieces haven’t rusted or tarnished !! I’... See more

Rated 5 out of 5 stars

I recently went to the store in Edinburgh in June and brought the siennas starfish ring and Emma’s multicoloured hoops in silver and the pieces have lasted so well!!! I have worn them everyday and the... See more



Contact info

4.1

Great

TrustScore 4 out of 5

89 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 56% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Scam

Scam - they shipped my item to a different address than I gave them (different country in fact). When i reached out they told me they wouldnt help and have just ignored all messages since.

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

BEST CHARM NECKLACE EVER

I ordered a custom charm necklace online and it was really well made. I wear my necklace everyday and it doesn’t rust or tarnish so definitely worth the money . It arrived so fast to Portugal too! 10/10 would recommend. They also have sooo many cute postcards.

February 21, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing quality and service

Amazing quality and service, bought many pieces from here ranging back to early 2025 and all of the pieces are in such good shape til now. I wear them daily and even while working and they’ve stayed in amazing condition. In store and online service is amazing, all staff are extremely friendly and helpful and they shaped my in store experience. Would definitely recommend shopping here absolutely love it and love their jewelry 💛💛

April 5, 2026
Unprompted review
Rated 4 out of 5 stars

Happy with everything that I received…

Happy with everything that I received on the order, was able to order something that they didn’t have which slightly annoying but eventually the manager (I believe) got back to me and offered me a refund or to change for something else which resolved the issue. Great customer service

March 25, 2026
Rated 5 out of 5 stars

Cute

Just cute little jewels that can match any vibe! Taking as a keep sake. Also plus for having a matcha :) was made amazingly by Elles! She was so cute

March 31, 2026
Unprompted review
Rated 2 out of 5 stars

Claim all original designs, thats not true.

Claim all original designs, but many are wholesale purchases.

Elizabeth Cat design Evie Cat design and dhalias dragonfly are all found as old Thomas Sabo designs

Maria Celestial bangles, rings and earrings are available from multiple wholesalers.

Pims starfish necklace found on aliexpress

Daniellas Gold ring found for £3 on nihaojewelry

Sophies Amber Gemstone Ring found for £18 elsewhere

Heathers heart ring found for £13 elsewhere, and on aliexpress

Laras colourful ring found on aliexpress

Jaguar bangle found on aliexpress

Swirl hoops found on multiple other sites

Taylors love necklace found on amazon

Some designs seem genuinely unique, such as the ceci star necklace, but it is unethical to claim these are all original designs

March 22, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely loved the collection here

Absolutely loved the collection here, so many choices and combination of colours, all priced at a reasonable rate! Came in for one ring and left with two :)
Bee and Nadia were really helpful and entertaining, loved their company! Also enjoyed the assortment of stickers and drinks they had!

March 22, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing quality jewellery;!!

Amazing quality jewellery! Brought an scarlette star ring and Cressida ring; hasn't rusted or tarnished over 6 months. Best jewellery shop ever ! Definitely recommend going here

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

AMAZING!

Recreation Jewels was amazing!! Great customer service and amazing jewelry! Everyone was super sweet and nice and made it such a fun experience! Ronnie & Bee were awesome!

February 22, 2026
Unprompted review
Rated 5 out of 5 stars

I LOVE!!

Super helpful with my ring sizing and I love the jewellery!

February 11, 2026
Unprompted review

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