The Mainstream Group Reviews 

118
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Can not praise these guys enough! Been 1st class since day one, patient and understanding and matches styles to suit yourself. Special mention to my Instructor Dave who has the patience of a saint but... See more

Company replied

Rated 5 out of 5 stars

From the zoom lessons to driving, my whole experience has been excellent. Russ and James on the zoom lessons were excellent and made them fun to do. All of the instructors are friendly and approachab... See more

Rated 5 out of 5 stars

Just got my C+E licence through mainstream and the whole experience was amazing from start to finish. Everyone at mainstream are laid back and down to earth which made it a really enjoyable experience... See more

Rated 5 out of 5 stars

I would highly recommend Mainstream in Sittingbourne. I passed theory, hazard, CPC, mod 2 and 4, reversing 3A and practical 3B first time with these guys. The trainers were firm but fair and will get... See more

Company replied

Company details

  1. Drivers License Training School
  2. Learner Driver Training Area
  3. Training Centre

Written by the company

Mainstream offers a wide range of nationally accredited, award winning courses for businesses and individuals. Delivering practical training to develop and enhance careers in the HGV, Construction and Warehouse sectors. Our HGV Skills Bootcamps are Government funded practical training courses are delivered at no-cost, leading to a job interview and a successful job placement.


Contact info

4.9

Excellent

TrustScore 5 out of 5

118 reviews

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4.9

All reviews

(118)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Instructors and lesson plans are…

Instructors and lesson plans are excellent and well prepared, always there to help and never bothered by how many questions they are asked. Very good training company.

October 21, 2024
Unprompted review
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Reply from The Mainstream Group

Hello Colin, Thank you so much for your kind words! We're thrilled to hear that you found our instructors and lesson plans well-prepared. Thanks again for training with us!

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Rated 5 out of 5 stars

Had a fantastic experience with…

Had a fantastic experience with mainstream
Ray was a great guy who done my 3a training and Gary was an absolute diamond on my practical training I passed with 1 minor absolutely buzzing now I have my class 1 thanks again all

October 17, 2024
Unprompted review
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Reply from The Mainstream Group

Huge congratulations on passing your Class 1 with just 1 minor – that’s an incredible achievement! We wish you all the best in your driving career!

Rated 5 out of 5 stars

Honestly brilliant company couldn't…

Honestly brilliant company couldn't have been more helpful massive thanks to
Ian at sittingbourne
And Russel and Stuart and Danny

Passed my test second time no fault of there's was my nerves

October 2, 2024
Unprompted review
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Reply from The Mainstream Group

Thank you for the review Kallum! We’ll pass on your kind words to Ian, Russell, Stuart and Danny. Best of luck in your future endeavours!

Rated 5 out of 5 stars

Great learning experience

Great learning experience, all the instructors were superb specially Nigel, made my learning progress easy and effective.

October 16, 2024
Unprompted review
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Reply from The Mainstream Group

Thank you for your fantastic feedback! We're thrilled to hear you had such a great learning experience with us. Thank you for choosing us for your training!

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Rated 4 out of 5 stars

Great environment to learn and the…

Great environment to learn and the training were excellent.

October 16, 2024
Unprompted review
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Reply from The Mainstream Group

Thank you for your kind words! We're glad you found the learning environment and training excellent!

Rated 5 out of 5 stars

Just pass my test great help from my…

Just pass my test great help from my instructor all nice friendly people

October 16, 2024
Unprompted review
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Reply from The Mainstream Group

Congratulations on passing your test! We're so glad to hear that you had a great experience with your instructor and found everyone to be friendly and helpful. Wishing you all the best on the road ahead!

Rated 5 out of 5 stars

Great provider

I passed my C+E test around 4 weeks ago. The whole team were good. But especially the instructors in Sittingbourne, in particular Garry!

Thank you Mainstream!

September 16, 2024
Unprompted review
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Reply from The Mainstream Group

Hello Liam, Thank you for your review! Huge congratulations on passing your C+E test! We're glad to hear that you had a positive experience with the team, We’ll be sure to pass on your kind words. Wishing you all the best in your future driving career!

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Rated 5 out of 5 stars

Dave Farrell my instructor was great

Dave Farrell my instructor was great, really patient and took the time to help me learn. I enjoyed my time with him and learning the skill of driving a big vehicle. I passed first time thanks to the training.

October 16, 2024
Unprompted review
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Reply from The Mainstream Group

Thank you so much for your great feedback! Congratulations on your achievement, and we wish you safe driving in the future.

Rated 5 out of 5 stars

Passed first time

Started my training on 23rd September with Lucian. What an amazing instructor. Didn't believe I could do it but he kept me learning and improving. Passed first time on the 2nd October. Would never have achieved this childhood dream without Mainstream and Lucian. Very professional and a great laugh.

October 2, 2024
Unprompted review
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Reply from The Mainstream Group

Hi Scott, congratulations on your first time pass this is fantastic. Good luck in your HGV Career, we are pleased we were part of your journey.

Rated 1 out of 5 stars

Trainers are great, bookings team are a joke

Trainers are great, thanks to Russ, Danny and Clyde up in Hull. Bookings team are a joke and the left hand hasn’t got a clue what the right hands doing. Booked onto my MOD 4 twice, both times I was turned away due to a “booking error” as were others, seems to be an ongoing issue as I wasn’t the only person. Ended up making a 190 mile round trip in total, complete waste of time. Won’t be finishing the course with Mainstream.

August 29, 2024
Unprompted review
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Reply from The Mainstream Group

Good Morning, I am sorry to hear that your experience with us has not met expectations and our high standards of service. I understand and appreciate your frustration, I will be looking into this error as a matter of urgency and will be in contact with you in due course.

Rated 5 out of 5 stars

Mainstream Group every time👍

Thanks to Mainstream for getting me through my HGV1 this week, at the first attempt. Ian the HGV instructor at Sittingbourne was professional throughout and he had the patience of a saint👍 I recommend Mainstream HGV training to anyone looking to gain an HGV licence. There are some duffers out there claiming to be so called HGV training companies as I'd learnt to my cost in the past, but Mainstream restored my faith and they made it possible. They're undoubtedly the people to go to🚛👍

August 19, 2024
Unprompted review
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Reply from The Mainstream Group

Hi, thank you for your review. Congratulations on passing your HGV1 first time.

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Rated 4 out of 5 stars

job done ! :)

The Mainstream Group
has helped me to achieve progress in my career.
I strongly recommend it to everyone who thinks about a personal better future.

October 19, 2023
Unprompted review
Rated 5 out of 5 stars

I completed my training here

I completed my training here, my instructor was Kieth he is an exceptional instructor. Him and all the guys down at mainstream are very experienced and knowledgeable they made my learning experience fun and were all happy to give help and advice whenever needed. I have and would recommend Mainstream to anyone who would like a fun and informative experience while also training towards getting a HGV/LGV qualification.

July 17, 2023
Unprompted review
Rated 4 out of 5 stars

I studied at mainstream for a week and…

I studied at mainstream for a week and found the course very interesting,educational and practical. The tutors were very engaging and seem like they had our best interests at heart but unfortunately I feel I was made a scapegoat as I was dismissed today ultimately for being in recovery from substance abuse. We were approached after lunch today in the classroom because apparently a suspicious powder was found in one of the toilet cubicles. We were informed that we would be subjected to a drug test to I expect find the culprit of the incident as they where a risk to everyone during practical classes I waited for the class to empty and approached the tutor to explain that if I had a test, substances ( cannabis)may still be present as I have only been not smoking for four weeks . The tutor then followed his protocol by asking his fellow tutor who in fact was the mental health and addiction trained staff member trained for this exact event . I again explained My predicament and i have to say he was very supportive. I understand again that he was only following company protocol or legal requirements and then referred me to his superior. After I was sent to a office in which said superior sat and began to only rightly interrogate me about my past addictions and to be fair he seemed to understand and supported me thoroughly through this process. I believe that he knew I wasn't the student who had been involved taking drugs in the toilet as he did offer me a return to the course after the cannabis had completely left my system. Nevertheless I was made to feel like I was being victimised as I know infact that multiple students did actually actively still take drugs. I just hope that lessons can be made from this as someone unfortunate enough not to have the support system around them as I have may regress. Please mainstream if you review this ask you self should a honest reformed man be condemned to being removed from training when a large percentage of his fellow students infact are lying and putting everyone at risk to serious bodily harm.

July 14, 2023
Unprompted review
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Rated 1 out of 5 stars

dont waste your time guys

If you're thinking to train in Sittingbourne please don't. Pass rate first time 67% LOL more like 3%.
Very few lucky guys passes at all. The majority like myself fails the two free exams, pays £50 for the third and don't humiliate themselves anymore. £150 next time and £250 next etc.

September 20, 2022
Unprompted review

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