Recruit CRM Reviews 

easy to use and the link that you can share w/ clients does a great job to show clients the pipeline.

Great for recruiting agencies + 100% remote companies. Customer support is very good as well.

- Very user friendly
- Great customer service
- Continuously trying to improve the platform

The CRM fits to what our company needs. The account manager is very helpful in setting up our account and always willing to go extra mile to assist. Thank you,

The automation platform is what gets me excited. Exploring open ai integration with ATS, seems to be working just fine. Would love to see more ai developments.

Love the experience.

Just really happy how they are bringing Ai into basic sourcing. Just would like if these Ai features don't have a limit and additional purchase option and are included in base plan but really love the app and how they treat the users. kudos to Dhruv, mate is always happy to jump on calls and guide me.

Love the app, they even trained my team. Best decision so far. Thank you Dhruv for on-boarding :)

I renewed my subscription with them for another year on the annual plan because the support I received from the account manager was excellent. The person helped me set up my entire platform, and I really appreciated how they guided me through all my requirements. One of the features I had requested at the start of my subscription has also been added to the app, and it is called field dependency. I am really happy :)

Brilliant system, easy to use, intuitive; does exactly what you need it to and more. The customer service support from the team (especially Divya!) is nothing short of exceptional. Every query receives a quick and useful response, and you always feel fully supported.
No complaints - keep up the good work guys.

Easy to use, a lot of features for sourcing withing the data base.

I find this CRM very user-friendly, especially when it comes to updating candidate stages, it’s quick and intuitive. However, the load time when editing profiles is slower than expected. After generating a cover letter, I often have to reload the page once or twice just to preview it properly. It slows down my workflow and makes things less efficient than they could be. Fixing this would make a big difference.

I love RCRM, it helps me keep my pipeline organized and consistent. Sometimes it can be a bit slow when loading candidates and their info, that's the only thing I would change about it :)

Recruit CRM has been a great support for our recruiting operations. The platform is easy to use, constantly evolving, and has helped us streamline many of our internal processes. Our customer success representative, Isabella, has been outstanding! She’s incredibly kind, responsive, and always provides clear and knowledgeable guidance whenever we have a question. We've had an excellent overall experience and truly value the partnership.

RecruitCRM have always supported us with adoption across the business, they are transparent with their pricing & offering and provide excellent customer success & training beyond implementation.

I've been a paying Recruit CRM customer since August 2020. Unfortunately, despite years of loyalty, I've received little indication that long-term users are valued.

My recent experience has been particularly disappointing. A formal complaint regarding serious issues—stemming from mismanaged software updates and poor customer support—has gone unanswered. The lack of accountability and unwillingness to address the impact on my account is unacceptable for a paid service.

Key concerns include:

- Poor handling of customer complaints
- Regressive software updates without sufficient testing or communication
- Operational inefficiencies and inadequate staffing
- Cultural insensitivity in interactions
- A general lack of professionalism in change management

If you're looking for a CRM provider that offers consistent and reliable customer support alongside its product, you may want to explore other options.

The whole RecruitCRM Team is exceptional. From onboarding to day to day support - they are incredible.
100% Recommend.

We've been using Recruit CRM, and it has significantly streamlined our hiring process. The platform is intuitive, with an easy-to-use interface that makes managing candidates, job postings, and client interactions seamless. The automation features save time, and the integration options enhance workflow efficiency.

Recruit CRM is super easy to use and the support team is always quick to help whenever needed. It might be a bit pricey for some agencies, but honestly, it’s been totally worth it for us!

RecruitCRM is very easy to use, very user friendly and Deeksha is always fast with her responses.