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Company details

  1. Pet Supply Store

Written by the company

Since 2002, Red Dingo has designed stylish and durable accessories for pets. We create good looking and functional products with quality materials to ensure they withstand years of daily use with no compromises on safety or comfort.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

€30 Lost

€30. Sent me an email that it was sent from Austria. 3 weeks later? Nothing! No dog tag, no responses to email, nothing.

Losers. Do not waste your money or time. I did so that you don’t have to do so.

March 22, 2026
Unprompted review
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Rated 1 out of 5 stars

Awful quality

Awful quality, ironically the worst dog tag I’ve ever had! Engraving isn’t particularly visible, even less so now it’s 12 months old, and the tag itself has lost a massive chunk of the ceramic part.

January 20, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful!

I love my dog tags! I also love that they have a lifetime guarantee. Their customer service is really responsive-they helped me out straight away. I got a blue one and a red one for my two boys. I have hearts on one side and then on the other side the dogs’ names, mob number and the word “microchipped”. In hindsight, I shouldn’t have put their names on the tags as it can aid people who want to steal your dog.

February 12, 2025
Unprompted review
Red Dingo logo

Reply from Red Dingo

Thanks for the feedback - we love that you love our tags!

Rated 3 out of 5 stars

Shame about the delivery times

I love Red Dingo products, I’ve tried loads of dog leads and collars over the years and you can’t beat Red Dingo. Now my dog is fully grown, I decided to order her a lead and collar for her for Christmas. However, on the website it’s not transparent about how long it will take to arrive. I ordered them on 13th Dec, and as of 21st Dec, it hasn’t yet arrived in the UK according to the Royal Mail tracking number I have been given. It’s maybe not hugely important for it to arrive before Christmas Day, my dog won’t know lol. But I do take issue with the fact that they don’t disclose any info at all about how long it will take to arrive. It makes me wonder if Red Dingo need to rethink finding UK stockists for their full range so that customers don’t have to buy directly from them abroad.

December 21, 2024
Unprompted review
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Reply from Red Dingo

Hi Sara, thank you for the feedback. We use different carriers to locations around the world, any many of these services do not provide accurate delivery times for international services. We are working to have better transparency around delivery times for key countries listed on our website without misleading shoppers, and we hope to have this live soon.

We encourage pet owners to purchase Red Dingo products from local retailers if possible, to find your local retailer you can contact your country's official distributor listed on https://reddingo.com/find-a-distributor.

We hope your order is delivered soon and that you are happy with them when they arrive!

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Rated 2 out of 5 stars

Beware of the color in the pictures

I have ordered many times from Red Dingo and have always been happy with the products. When I ordered this time, the tags were not what was pictured on the website, specifically the duck, monkey, and American Flag. What shows as white in the picture is actually silver. The American Flag is Red, Blue, and Silver? The duck's eye looks comically large because the silver blends with the black pupil and distorts it. The monkey just looks spooky. Not the playful look depicted on the website. So disappointed. They haven't even responded to my email from 2 days ago.

September 23, 2024
Unprompted review
Red Dingo logo

Reply from Red Dingo

Hi there, thank you for your feedback. White areas on our designs are filled with a white enamel. Any part of the designs displayed in silver/grey is stainless steel.

The enamel colors need to be separated with stainless steel (silver) to prevent the colors mixing. Unfortunately this does mean the US flag is Red, Blue & Silver, however it's still one of our most popular designs!

If you need to contact us please feel free to get in touch during business hours via phone or live chat, or email us via your country's customer service email found here: https://reddingo.com/contact-id-tags/.

Rated 5 out of 5 stars

Very impressed

Very impressed - everything I have ordered so far has been of super quality. The after sales service was excellent when the lead I had ordered was too big for my dog but they were very happy to replace it with a smaller one. I will definitely be ordering from them again.

May 15, 2024
Unprompted review
Red Dingo logo

Reply from Red Dingo

Thanks, Jess! Great to hear you love our products and customer service :)

Rated 5 out of 5 stars

Fantastic arrived quickly great product

Fantastic arrived quickly great engraving. They even sent me two ( I only ordered one ) One of them they weren't happy with the positioning of the engraving so they corrected it and sent me both. Both are great.
Definitely recommend

May 14, 2024
Unprompted review
Red Dingo logo

Reply from Red Dingo

Hi Shane, thank you for the review. If a tag doesn't pass our QC check we will include it as a spare - it's more useful to you than us!

Rated 1 out of 5 stars

POOR DESIGN FOR ATTACHING TAG

Here’s an idea… how about you hire someone with a brain to figure out an EASY way to attach the tag to the collar. Attaching the tag to the collar is very frustrating. Apparently, your company has heard this complaint MANY times and still you do nothing. Very poor design.

February 25, 2024
Unprompted review
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Reply from Red Dingo

Hi Dan, you can use the included split ring to attach the tag to a collar. Our split rings are durable to ensure the ID tag doesn't fall off with use. You can always use an alternative split ring if you find them easier to attach. If you have suggestions for a different design please contact us at marketing@reddingo.com. Thanks!

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Rated 1 out of 5 stars

I would give less if possible

I would give less if possible. I ordered a dog tag with crystals in & when it arrived it was spelt wrong in the only two words they had to engrave which were spayed & microchipped - I got speyed & microhipped
Tried ringing the London number but no answer just told to go on line. I sent a mail with photo - nothing. In the end I went back to the vet that I paid to do this order. They are trying to get this sorted.
I cannot believe that the only 2 words they needed to engrave which are surely the usual words on thousands of tags & they couldn’t even get that right.
I wouldn’t waste your money.

December 4, 2023
Unprompted review
Red Dingo logo

Reply from Red Dingo

Hi Lesley, sorry to hear about your experience. Mistakes can happen when dealing with a high volume of data entry, in this case one mistake was by us and the other is how we received it from your vet.

Our tags come with instructions for how to lodge a Tag Correction Form online, or you can choose to contact one of our offices. I can see that our team has sent you a new tag with the correct engraving on the 5th December and I hope you are happy with your replacement.

Rated 1 out of 5 stars

Is the site trustworthy

Could someone please tell me how on earth do you get red dingo to respond to a query , I have emailed them twice, can’t find a number to call, have been awaiting my order fir over a week with no knowledge whether it’s coming or not , it says sent on status but have received nothing ! Wondering if this site is actually genuine

August 30, 2023
Unprompted review
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Reply from Red Dingo

Hi Deborah, you can find our contact email and phone number on order confirmation emails and on our website, alternatively you can send us a message via our website's contact form or chat with us when we are online during business hours.

You placed an order for an ID tag on the 28th August and our team engraved and sent it on the 30th August - you will need to wait longer than a day for it to arrive.

Rated 5 out of 5 stars

Top!

The best customer service ever! They helped me to solve the problem in the best possible way. The products I received are great quality and my dog loves them! 🐶

September 11, 2022
Unprompted review
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Reply from Red Dingo

Thanks for the feedback!

Rated 5 out of 5 stars

Alt er i Tip Top.

Jeg kan varmt anbefale reddingo super god service og rigtig god kvalitet af hundetegn, og det er ikke først gang jeg bestiller. Skal du have en hundetegn Så skal du bare købe dem fra reddingo.

I can highly recommend reddingo super good service and really good quality of dog tags and this is not the first time I order. If you need a dog tag then just buy them from reddingo.

September 9, 2020
Unprompted review
Red Dingo logo

Reply from Red Dingo

Thanks, Fox!

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