Redline360 Reviews 183

I was having trouble with the fitment of the product, and Yves from support was able to find some extra information to help me, including options for modifying the part.

I had put an order in at Redline360 and one of the products that I wanted was out of stock and James from Redline 360 quickly reached out to me to let me know about it. He let me know that I could either wait till the product was back in stock cancel my order or I could pick from a few different options he chose for me. I ended up picking one of the options he sent me. The overall experience was very pleasant. James was very professional and very fast at responding so I would recommend Redline360 to anyone with confidence. Thanks again James, hope to do more business in the near future!

Really helpful fast response best customer service I’ve had

James, helped me with my order since there had been some issues. Waiting right now for the package but great service, and i appreciated the help he gave.

You guys are trash. Sold me a cat back exhaust system that was rubbing … the piping is too short . Needed about another inch and a half to clear the rear control arm . Contacted their support was lead on a goose chase for about 4 weeks got absolutely nowhere with them, had to modify the exhaust that is a “bolt on” you guys suck. Honestly, trash.

Amazing company fast delivery the product i ordered is perfect costumer service is always there to help with questions you might have! If you are a mechanic or weekend warrior mechanic this is the place you wanna go to for your parts. Thank you redline!!

I had a great experience purchasing my Honda civic headlights not only did they email me to let me know my purchase was out of stock JAMES went above and beyond to help me get a replacement similar to what I purchased.

Yves gave detailed explanation of my order status and ensured timely shipping. Great service will definitely use them for all my parts orders.

Great customer service got in touch with me within hours to fix my issue with my order shout out to James in customer support for the awesome service

First time ordering from Redline and I can’t be more satisfied! They are quick to reply and accommodate you ! Great customer service Thank you once again James

The team is very informative, knows exactly the answers to my questions. At the time I did not about certain car parts were illegal at the time for California due to restrictions of smog checking. Which needs to be certified card legal. Redline360 is a very trust worthy car part dealer.

I have nothing but good things to say about Redline 360 . I’ve ordered multiple times with them and I’ve made some mistakes myself and they’re always very responsive and helpful .This last time James the order management specialist helped me out and was very responsive and helpful . I will definitely Continue being a customer with them for all my aftermarket car needs .

This company is top notch! I have purchased many parts and Toni has bent over backwards for me to make sure I am 100% satisfied. I am extremely pleased!! I will continue to do business with Redline 360 for all my modification needs. Thank you Toni!

Redline 360 is a great company! I personally worked with James who emailed me right away that the item was not in stock. He offered different options. Very professional and quick I highly recommend them to anyone looking for car parts! Thank you James and redline360!

I ordered an item. Takes two days to process. I asked in three emails the same day I ordered for that to be canceled. The item shipped anyways. I had to wait for the item to be delivered to start the refund process. Now because of the “rules” they can’t refund me the full amount they have a 20% restock fee. I don’t know why it took two days for them to cancel my order. Unless that’s what they do to get a chunk of your money and blame it on the rules that they can’t change. So I’m out $140 because no one there checks emails and cancels an order. Scam will not recommend.

Had an issue with California compliance, Yves reached out and helped correct the order so I could receive exactly what I needed.

Horrible couldn’t give me no updates on my order will never order from you guys again

Bought a pair of headlights, shopping experience was great and it arrived pretty quickly to my door. Turns out they were defective which isn’t their fault. Wanted to see what I can do in terms of that since Spec D QC didn’t do a great job. Cherry from customer service was there helping me trying to see what solution we can come to. Cherry stood on top of it and kept me updated and didn’t leave me in the dark. All in all despite Spec Ds mess up. I had a great experience with redline360

Wrong part was sent an they refused to exchange also they want me to return the part by FedEx an insure the package with me paying for it while it's their fault they sent me the wrong part.

My experience was amazing. I like how they were able to switch out my shipment for the correct one easy given them the information and that was it very easy and fast